3-21-3, Shibuya, Shibuya-ku, Tokyo, Tokyo, 150-0002
What's nearby
Shibuya Crossing - 8 min walk - 0.7 km
National Stadium - 4 min drive - 3.6 km
Tokyo Midtown - 4 min drive - 3.5 km
Tokyo Tower - 5 min drive - 4.4 km
Meiji Jingu Shrine - 7 min drive - 4.0 km
Getting around
Haneda Airport (HND) - 42 min drive
Narita Intl. Airport (NRT) - 69 min drive
Shinsen Station - 14 min walk
Ebisu Station - 15 min walk
Daikan-yama Station - 17 min walk
Shibuya Station - 1 min walk
Omote-sando Station - 17 min walk
Naka-Meguro Station - 23 min walk
Restaurants
伊蔵八味噌らーめん - 2 min walk
土鍋炊ごはん なかよし 渋谷ストリーム店 - 2 min walk
酢重 Indigo - 2 min walk
THE GREAT BURGER STAND - 2 min walk
名代富士そば 渋谷東口店 - 2 min walk
About this property
SHIBUYA STREAM HOTEL
SHIBUYA STREAM HOTEL puts you just a 5-minute drive from Shibuya Crossing and Tokyo Tower. You can relax with a drink at the bar/lounge, and the restaurant is the perfect spot to grab a bite to eat. Also, Tokyo Imperial Palace and Yoyogi Park are just a 5-minute drive away. Fellow travelers say great things about the helpful staff and breakfast. Public transportation is just a quick walk: Shibuya Station is steps away.
Languages
English, Japanese
At a glance
Hotel size
177 rooms
Arranged over 35 floors
Arriving/Leaving
Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18
Check-out time is 11 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
The onsite parking garage operates between 6:50 AM and midnight daily, with last entrance at 11:30 PM. Entering or exiting is not available at all other times.
Required at check-in
Credit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Onsite self parking (JPY 2800 per night)
Onsite parking limited
Height restrictions apply for onsite parking
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7 AM–9:30 AM
Restaurant
Bar/lounge
Shared microwave
Water dispenser
Traveling with children
Children stay free (see details)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
Built in 2018
Safe-deposit box at front desk
Accessibility
Braille/raised signage
Elevator
Wheelchair accessible
Grab bar near toilet
Bathroom emergency pull cord
Room amenities
Be entertained
Flat-screen television
Pay movies
Home comfort
Air conditioning
Slippers
Sleep well
Soundproofed rooms
Bed sheets provided
Freshen up
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi and wired internet
Food and drink
Refrigerator
More
Weekly housekeeping
Special features
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
Optional extras
Buffet breakfast is offered for an extra charge of approximately JPY 3500 per person
Parking
Self parking costs JPY 2800 per night
Parking height restrictions apply
Policies
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Housekeeping service is provided once every 3 days.
Also known as
STREAM EXCEL HOTEL TOKYU
SHIBUYA STREAM EXCEL TOKYU
STREAM EXCEL TOKYU
Shibuya Stream Excel Hotel Tokyu Tokyo
SHIBUYA STREAM HOTEL Hotel
SHIBUYA STREAM HOTEL Tokyo
SHIBUYA STREAM HOTEL Hotel Tokyo
Shibuya Stream Excel Hotel Tokyu
Frequently asked questions
Does SHIBUYA STREAM HOTEL offer free cancellation for a full refund?
Yes, SHIBUYA STREAM HOTEL does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at SHIBUYA STREAM HOTEL?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at SHIBUYA STREAM HOTEL?
Yes. Self parking costs JPY 2800 per night. Parking spots may be limited.
What are the check-in and check-out times at SHIBUYA STREAM HOTEL?
Check-in start time: 2:00 PM; Check-in end time: midnight. Check-out time is 11 AM. Express check-in and contactless check-in and check-out are available.
What is there to do at SHIBUYA STREAM HOTEL and nearby?
Recommended spots to visit include Shibuya Crossing (8-min walk) and Meiji Jingu Shrine (1.6 mi), along with Tokyo Midtown (1.8 mi) and National Stadium (1.9 mi).
Are there restaurants at or near SHIBUYA STREAM HOTEL?
Yes, there's an onsite restaurant.
What's the area around SHIBUYA STREAM HOTEL like?
SHIBUYA STREAM HOTEL is a short 1-minute walk from Shibuya Station and 8 minutes' walk from Shibuya Crossing. Travelers say that the hotel is in a great location.
SHIBUYA STREAM HOTEL Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.2/10
Staff & service
9.2/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Angela
Angela, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 5, 2024
Verified traveler
5-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 23, 2024
Liza
Liza, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 20, 2024
Carl
Carl, 6-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 19, 2024
Comfort of Home Inside a Japanese Mall
I actually love this hotel. It's sort of like being in Vegas, because it's attached to a mall, and you never really have to leave. You can also get to the train station without leaving the building, which is kind of amazing. It means that you have access to great coffee, excellent food, etc. without having to wander. Normally, I would hate this idea. But if you're just getting your feet under you in Tokyo, it doesn't hurt. Of course we DID explore a ton, but it was nice to have the convenience of all that's in the Shibuya Stream. I didn't know that's what I was signing up for but I'm glad I did. The rooms are decent sized for Japan. Clean, all the amenities you could need.
Verified traveler
3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 13, 2024
Will definitely come back!!! Ahhhmazing :)
Amazing hotel!!! Perfect location. Will definitely stay here again. Be sure to take the train directly to the hotel. It is extremely easy!!!
Noah
Noah, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 12, 2024
Tiffany
Tiffany, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 8, 2024
Directly connected to Shibuya Station
Located adjacent to Shibuya station, Stream is convenient to get to major sites. That said, Shibuya is a confusing station as so much of it is under reconstruction.
There is a free daily drink on offer during happy hour late afternoon each day.
The room was above average and adequate for my travels, but not as comfortable as I had hoped.
Aleksandr
Aleksandr, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 5, 2024
Aleksandr
Aleksandr, 6-night trip
Verified Hotels.com guest review
8/10 Very Good
Nov 4, 2024
Great central Shibuya option
Great central location next to shibuya station. Friendly staff. Very convenient to have restaurants and coffee shops a few floor below. Didn’t use hotel bar or restaurant as they were most empty so had no atmosphere. Room spacious and comfortable. Walls are a little thin but luckily the adjoining rooms were quiet.
lara
lara, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 3, 2024
Georgina
Georgina, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Easy to find and high quality
Clean, large room with a view of the Shibuya Scramble square. We loved the amenities and found the staff to be helpful as well.
The best part for us as first timers to Tokyo is that its more or less directly attached to Shibuya Station, with signs leading the way from the trains to the hotel
If you are looking for a quality place to stay in Tokyo, this is a great option
Verified traveler
6-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 27, 2024
Shibuya Stream is conveniently located next to everything. The staffs are super friendly and polite. The room itself is spacious and have everything you need including toothbrush and toothpaste, face mask and a whole lot more of other stuff for all that walking that you will do. I highly recommend this place.
Verified traveler
15-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 17, 2024
Verified traveler
4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Great Hotel in Shibuya
Our room was very clean and spacious for tokyo. It is in a prime location with access to so many restaurants nearby. We loved it! Very close to the train station.
Thao
Thao, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 11, 2024
Joseph Todd
Joseph Todd, 6-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 2, 2024
JACOB
JACOB, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 29, 2024
We loved our stay here! It is literally connected to Shibuya train station, so it is easy to get all around Tokyo and Japan. Absolutely excellent dining options in the downstairs mall as well. Staff was friendly and courteous!
Will be hard-pressed to stay anywhere else the next time we come for a visit.
David
David, 9-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 27, 2024
Morgan
Morgan, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 25, 2024
Ann
Ann, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2024
Michael
Michael, 7-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 16, 2024
Great hotel. Amazing views of Tokyo from our room on 11th floor. Convenient location for Shibuya scramble and station. Lots of bars and restaurants in the same building. Would stay again.
Happy hour includes one free drink every night for residents!
Peter
Peter, 6-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Awesome Hotel, clean, great location and amazing breakfast spread everyday with a special table that changes daily. Beds were all comfortable and very clean room, love the amenities available. Very friendly, welcoming and helpful staff. Would definitely stay here again and highly recommended to stay at in Shibuya.
Cristy
Cristy, 3-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Lovely hotel! We had a large corner room with two giant windows. The staff was very friendly and helped us send our bags ahead to our next hotel when the Yamato office was closed unexpectedly. Amenities were good, they even had face masks. The artificial light in the bathroom was terrible for putting on makeup and the hair dryer was weak, but those are probably the only negatives!