我是否可以免費取消蓬塔卡納印象頂級全包式住宿的預訂並收到全額退款？

可以，蓬塔卡納印象頂級全包式住宿在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

蓬塔卡納印象頂級全包式住宿是否有游泳池？

是的，住宿提供4 座室外游泳池。

蓬塔卡納印象頂級全包式住宿是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

蓬塔卡納印象頂級全包式住宿是否提供停車位？

是的，住宿提供免費自助停車服務。

蓬塔卡納印象頂級全包式住宿入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：23:00。退房時間為 12:00。延後退房需加收相關費用，且需視供應情況而定。

蓬塔卡納印象頂級全包式住宿是否附設賭場？

此飯店沒有賭場，但阿瓦隆公主賭場 (開車 4 分鐘) 就在附近。

蓬塔卡納印象頂級全包式住宿和附近有什麼好看好玩的？

蓬塔卡納印象頂級全包式住宿有2 間池中酒吧、4 座室外游泳池和私人海灘，以及全套 Spa 服務、蒸氣室和遊戲間。

蓬塔卡納印象頂級全包式住宿內部或附近是否有餐廳？

是的，此住宿附設 9 間餐廳。

蓬塔卡納印象頂級全包式住宿附近的環境怎麼樣？

從蓬塔卡納印象頂級全包式住宿走路只要 11 分鐘就可以到洛斯科拉萊斯海灘，另外走 13 分鐘還可以到Cortecito 海灘。

蓬塔卡納印象頂級全包式住宿住宿資訊、相片和旅客評語

Q: 蓬塔卡納印象頂級全包式住宿是否有游泳池？

是的，住宿提供4 座室外游泳池。

Q: 蓬塔卡納印象頂級全包式住宿是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 蓬塔卡納印象頂級全包式住宿是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 蓬塔卡納印象頂級全包式住宿內部或附近是否有餐廳？

是的，此住宿附設 9 間餐廳。

10/10 好極了

2025 年 11 月 13 日

Estrutura do hotel muito boa, quarto sempre limpo, atendimento nos restaurantes e bares impecável, equipe simpática, com exceção da concierge que seria a responsável em nos ajudar com qualquer demanda dentro do hotel e nunca estava disponível.

Karen，6 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 11 月 8 日

Quarto grande e confortável, tudo muito limpo. Café da manhã um pouco fraco comparado com outtos resorts mas o jantar surpreendeu com muitos frutos do mar. Bares em todos os lugares e muito bons com atendimento em fila e rapido. Um único garçom do bar da praia na área premium q era muito desagradável, mas foi fato isolado.

jose luis，3 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 10 月 25 日

Quarto muito bom e piscinas limpas.

Luciano，6 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 10 月 19 日

Boa estadia, apesar de que eu esperava mais... Pontos negativos: O principal são funcionários de outras empresas que ficam dentro do resort querendo nos vender passeios e cotas, sendo alguns deles muito insistentes e até inconvenientes; Maioria das comidas muito exóticas até mesmo nos cafés da manhã; alguns restaurantes temáticos deixam a desejar, como por exemplo o restaurante italiano que praticamente não tem massas; pouca opção de bebidas não alcoólicas nos bares e muita opção para quem bebe álcool; sobremesas deixam a desejar, principalmente por quase não ter sorvetes e picolés. . Pontos positivos: os funcionários na sua maioria são muito solícitos; quarto limpo e cama king confortável; organização e cumprimento de horários em todos os pontos do resort.

Glauco，7 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 10 月 7 日

THAIS，7 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 8 日

I stayed at Impressive Hotel, and my experience was truly amazing. Service: The staff were very respectful, always responded quickly and politely. Many of them speak English, which made everything easier. Food & Drinks: The buffet and snack areas are open for 3–4 hours in the morning, at lunch, and in the evening. Water in the room was free of charge. There are plenty of restaurants and shops available. Cleanliness & Facilities: Everything was spotless. The bathrooms are new and shining, and the beach is clean and beautiful. Gratitude: Honestly, I didn’t find any weaknesses; everything was well organized and professional. Suggestion: If the hotel could offer halal meat, it would be perfect for Muslim guests from Toronto, the US, and around the world. This would bring even more guests and an excellent future for the hotel. I am very thankful for my stay at Impressive Hotel and highly recommend it.

Farkhodzhon，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 30 日

Rosana，7 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 28 日

The personal butler at the preium level is fantastic, we recommend you work to get Wilbher or Delvis, their absolute best!

Martin，7 晚浪漫之旅

Orbitz 真實旅客評語

10/10 好極了

2025 年 8 月 27 日

everything about the resort was amazing , 10/10 experience!

Francesca，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 8 月 25 日

Todo el hotel muy bien, el servicio, la comida pero el atractivo principal que es la playa esta llena de sargazo.

tomas，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 22 日

Excelente servicio

Keisha，3 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 21 日

Food was nasty and trying to be American but failed.

Cheyanne Latahua，5 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 8 月 21 日

FRANCISCA，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 8 月 9 日

It was an amazing experience and would definitely come back

Julio，2 晚浪漫之旅

Expedia 真實旅客評語

6/10 不錯哦

2025 年 8 月 2 日

La comida no es tan buena, pasable … la comida del olive green si nos gustó. El mayordomo jamás nos asistió, nunca nos orientó. Solo hasta el final .

K-ynom，4 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 8 月 1 日

Gladys，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 29 日

The restaurant at night was good but buffet needs to improve. My room air conditioner stopped working a few times and no mirrors in the my bedroom.

elaine，6 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 27 日

The property is beautiful however our room did not have good working air conditioning until it was almost time for us to leave so we was there three days with poor working air conditioner and two days with good working air conditioning. Every day I made my butler aware that the AC was not working we was told there’s no rooms available. We was told all they fixed it however it was not fixed until my husband told them to add freon which was on Thursday. Thursday they added freon and the air conditioner worked wonderfully Thursday and Friday Saturday we departed From the resort. Overall the resort is great and the entertainment was awesome.

Pamela，5 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 6 日

I would like to elaborate on our very unfortunate experience at the property. Air Conditioning: The first room we checked into had air conditioning issues where the temp in the room was 80 degrees and did not go lower. After three attempts to fix this in two days, I insisted that we move to another room. The resort made us wait without a room for six hours before we were allowed to use the second room. In the second room, the air conditioner did not function again. Again they attempted three times to fix this second room and we had to insist on another third room. In this case the temperature in the room was over 80 degrees. For three out of 5 nights we could not sleep because of the heat on the room. Finally the third room has sufficient air conditioning. Restaurants: It was impossible to make reservations for restaurants on the first night. Restaurants were small and always fully booked. The only other option was the cafeteria where the food was substandard at best. The premium lounge breakfast was the only place we could enjoy a meal. Even with premium accommodation drinks were watered down, wine was the cheapest money could buy, and there was only one beer selection. Nor right for premium guests. Our assigned butler Lory was great. She tried to help, but I could see management did not care about premium customers. She tried to make things more pleasant, but management prevented her attempts for help. The beach was riddled with seaweed. Lots more and no space.

Alfred，5 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 6 月 30 日

Jhoan，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 22 日

Bueno

Luis，4 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 5 月 22 日

Valerie，7 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 5 月 10 日

Nicht der tolle und entspannte Urlaub am Strand...

Leider gab es viele Probleme beim Check-in. Das vor 10 Monaten gebuchte und bezahlte Zimmer mit zwei getrennten Betten war nicht verfügbar. Wir mussten zweimal das Zimmer wechseln. Das dritte Zimmer (am dritten Tag) hatte Schimmel im Bad (an der Decke und hinter dem Spiegel) sowie oberhalb der Kleiderschränke. Tagsüber gab es mehrmals Lärm durch die Animation am Pool. Auch die Verständigung war schwierig: Das Personal spricht fast ausschließlich Spanisch, nur wenige Mitarbeitende verfügen über Englischkenntnisse. Da etwa 70 % der Gäste aus Lateinamerika stammen, ist das Hotel entsprechend ausgerichtet. Der Strand war sehr schön und sauber (sehr wenig Algen, die schnell entfernt wurden). Die Palmen reichen bis ans Meer, wirklich schön und eher selten in Punta Cana. Der Premium-Strand ist besonders ruhig und gepflegt. Die Hotelanlage ist insgesamt sehr ansprechend. Die Gebäude sind schön gestaltet und laden zu Spaziergängen ein. Leider gibt es keine klare Trennung zwischen dem Impressive Premium-Bereich und dem normalen Hotelbereich. Die Gebäude sind gemischt, was aus der Hotelbeschreibung nicht hervorging – wir hatten hier eine klare Abgrenzung erwartet. Das Essen war gut, sowohl im Buffetrestaurant als auch in den 6 À-la-carte-Restaurants (Reservierung erforderlich). Die Cocktails wirkten jedoch künstlich – das bekannte karibische Coco-Getränk kam aus der Maschine und schmeckte nur mittelmäßig. Insgesamt leider nicht der entspannte Traumurlaub am Strand, den wir uns wünschten

Alexandros，14 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 4 月 25 日

O hotel é incrível. Além da estrutura, o atendimento de todos os funcionários é impecável. Impressionante a educação e presteza de todos, além da alegria contagiante de toda a equipe de recreação e dos que trabalham nos restaurantes. Destaque para nosso atencioso "mordomo", Robinson, sempre pronto a nos atender, e também para a funcionária Lary, que foi extremamente gentil no nosso check-in. Destaque, ainda, para as festas (a dos fones em silêncio foi sensacional) e para os shows no final da noite. Parabens a toda equipe Impressive!

gardel，7 晚旅行

Hotels.com 真實旅客評語

4/10 一般般

2025 年 3 月 27 日

Service is mediocre at best, especially at check-in. And don't even think about getting reservations to the restaurants

Stacy A，4 晚浪漫之旅

Expedia 真實旅客評語

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