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Swissotel Sarajevo

5.0 star property
Luxury Sarajevo hotel with indoor pool, connected to a shopping center

Choose dates to view prices

Swissotel Sarajevo offers the ultimate retreat with a coffee shop, gym, and sauna. Enjoy local and international cuisine at one of the two on-site restaurants or relax by the indoor pool. With high-speed WiFi, helpful staff are always available to make your stay unforgettable.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Electric vehicle charging point
  • Connecting rooms available
  • Parking available
  • Non-smoking

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants
  • Indoor pool
  • Fitness center
  • Sauna
  • Steam room
  • Valet parking
  • Coffee shop/cafe
  • Spa services
  • Massage/treatment rooms
  • 24-hour business center
  • Business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Daily housekeeping
  • Laundry facilities
$277 nightly
The total price is $327
Nov 11 - Nov 12
Total with taxes and fees

Why we love this property

Spa serenity
Soothing treatments await at this hotel's spa offering massages, body wraps, and facials. A sauna, steam room, and fitness area complete this wellness haven.
Modern luxury in the city
Sleek, contemporary design details define this high-end hotel. Panoramic views of the vibrant city skyline create an elegant urban oasis.
Sleep in luxury
Five-star slumber awaits with hypo-allergenic bedding and a personalized pillow menu. Blackout drapes ensure perfect rest after a rainfall shower.

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Swiss, Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 1 King Bed

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 463 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Swiss, Premier Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Premier Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 431 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Swiss, Premier Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Premier Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Room, 2 Double Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 452 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Swiss, Classic Room, 2 Double Beds

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 2 Double Beds

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 388 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Swiss, Classic Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 388 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Swiss, Classic Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Swiss, Classic Room, 1 Double Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Pillow menu
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
Pillow menu
  • 398 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed with Sofa bed (Panorama)

Executive Suite, 1 King Bed with Sofa bed (Panorama) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Executive Suite, 1 King Bed with Sofa bed (Panorama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 829 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed (Panorama)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite, 1 King Bed (Panorama)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
Separate sitting area
Soundproofed rooms
Air conditioning
Heating
Connecting/adjoining rooms available
Free cribs/infant beds
  • 646 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Lobby lounge

Residence Inn by Marriott Sarajevo

  • Free breakfast
  • Airport transfer
  • Pet friendly
  • Parking available
9.2 out of 10, Wonderful, 821 reviews
$88 nightly
The price is $106
Nov 17 - Nov 18
Total with taxes and fees
Residence Inn by Marriott Sarajevo
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About the neighborhood

Map
Vrbanja 1, Sarajevo, 71000

What's nearby

  • National Museum of Bosnia and Herzegovina - 7 min walk - 0.6 km
  • Baščaršija Džamija - 2 min drive - 1.9 km
  • Latin Bridge - 2 min drive - 1.9 km
  • Sarajevo City Hall - 2 min drive - 2.2 km
  • Gazi Husrev-Beg Mosque - 3 min drive - 2.6 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 10 min drive
  • Podlugovi Station - 28 min drive
  • Airport shuttle (surcharge)

Restaurants

  • ‪Swissotel - ‬1 min walk
  • ‪The Fusion - ‬4 min walk
  • ‪Metropolis SCC - ‬1 min walk
  • ‪Stretto - ‬3 min walk
  • ‪Crvena Jabuka - ‬5 min walk

About this property

Swissotel Sarajevo

Located just 4.7 mi (7.6 km) from the airport, Swissotel Sarajevo offers a shuttle (available 24 hours). You can grab a bite to eat at one of the 2 restaurants, then indulge in deep-tissue massages, body wraps, or aromatherapy. This luxurious hotel also features an indoor pool, a fitness center, and a sauna. Fellow travelers say great things about the helpful staff.

At a glance

DONE

Hotel size

    • 218 rooms
    • Arranged over 21 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (6 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite valet parking (EUR 15 per day)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property
    • No alcohol served onsite

Property amenities

Food and drink

  • 2 restaurants
  • Coffee shop

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Horse riding nearby

Working away

  • 24-hour business center
  • 4 meeting rooms
  • Computer station
  • Conference space (5382 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Built in 2018
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
  • Fitness center
  • An indoor pool
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% lighting from LEDs
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Banquet hall

Accessibility

  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Assistive listening devices available
  • Wheelchair-accessible van parking
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Wheelchairs available on site
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas

Room amenities

Be entertained

  • LCD television

Home comfort

  • Air conditioning and heating
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Soundproofed rooms
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Free local calls
  • Desk chair

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Bulk dispenser for toiletries
  • Eco-friendly cleaning products provided
  • LED light bulbs
  • Water-efficient showers only

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Dining

Swiss Lounge - Onsite lobby lounge.
Café Swiss - This buffet restaurant specializes in local and international cuisine and serves breakfast, brunch, lunch, and dinner. Open daily.
The Fusion Restaurant - This fine-dining restaurant specializes in international cuisine and serves brunch, lunch, and dinner. A children's menu is available. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night
  • Administrative fee: EUR 1.02 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 50 per vehicle (one-way, maximum occupancy 4)
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for EUR 20.0 per night

Parking

  • Covered valet parking costs EUR 15 per day
  • Parking height restrictions apply

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Long-term renters welcome.
This property uses solar energy.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Cashless transactions are available.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Also known as

Swissotel Sarajevo Hotel
Swissotel Sarajevo Hotel
Swissotel Sarajevo Sarajevo
Swissotel Sarajevo Hotel Sarajevo

Frequently asked questions

Does Swissotel Sarajevo offer free cancellation for a full refund?

Yes, Swissotel Sarajevo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Swissotel Sarajevo?

Yes, there's an indoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Swissotel Sarajevo?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Swissotel Sarajevo?

Yes. Valet parking costs EUR 15 per day. Electric vehicle charging is available.

Is airport shuttle service offered by Swissotel Sarajevo?

Yes, an airport shuttle is available. The charge is EUR 50 per vehicle one-way.

What are the check-in and check-out times at Swissotel Sarajevo?

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM. There's a charge for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge (subject to availability).

What is there to do at Swissotel Sarajevo and nearby?

Have fun during the warmer months with activities nearby such as horseback riding. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a sauna and a steam room.

Are there restaurants at or near Swissotel Sarajevo?

Yes, there are 2 onsite restaurants, featuring local and international cuisine.

What's the area around Swissotel Sarajevo like?

Swissotel Sarajevo is in Marijin Dvor, a short 6-minute walk from National Museum of Bosnia and Herzegovina and 9 minutes' walk from University of Sarajevo.

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Swissotel Sarajevo Reviews

Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Popular mentions

Location
Service staff
Room
Breakfast
Shopping malls
Food
View
Old town
Bed
Lobby

What guests liked

  • Breakfast was consistently described as amazing, delicious, and with a wide range of options. (11 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Very friendly, super clean and convenient location
Osama, 1-night trip

10/10 Exceptional

Amazing hotel and stay!!
Hala, 1-night trip

10/10 Exceptional

Staff is very helpful, location is great, it was a wonderful 2-day stay.
Marianne, 2-night trip

10/10 Exceptional

Amazing 5 stars.

Amazing staff and service. Beautiful hotel. Thoroughly enjoyed our stay, made it so special. If I ever return to Sarajevo, will definitely stay here again.
3-night trip

8/10 Very good

Good location, nice staff sad that the pool was mega cold so no swimming for us the rest was good
Lara, 5-night trip

10/10 Exceptional

Will be coming back

Very nice overall! Staff is very customer focused and you really feel welcome.
Per, 2-night trip

10/10 Exceptional

Excellent service and a great location
DRGUT, 1-night trip

10/10 Exceptional

Excellent service by the amazing team at the hotel
Ahmed, 5-night trip

10/10 Exceptional

Great modern hotel with terrific views. Bit of a walk to old town
KEVIN, 2-night trip

10/10 Exceptional

This hotel was very beautiful, exquisite bath and shower areas, carved wooden panels in the rooms, cute sitting areas by the large windows. I thoroughly enjoyed this hotel. The pool, sauna and hammam were elegantly designed. Very relaxing vibes. The massage services were also excellent as well as the food.
Andreea, 3-night trip

10/10 Exceptional

Thanks to the lady at the reception DRAGANA nice location nice staff
Barakat, 2-night trip

10/10 Exceptional

Checkin person was enthusiastic and helpful. Gave us a room upgrade and great concierge service.
Mutsumi, 1-night trip

10/10 Exceptional

Good choice for Sarajevo.. Walking distance (15 min) from the old city where you can find many restaurants coffee shops bars etc.. The hotel is attached to sizeable shopping mall.

6/10 Good

We liked the location, staff and there help up to their capabilities. Hotel towels, toilettes as well as shower area cleaness has to be improved.
Nazek, 3-night trip

10/10 Exceptional

Excellent

Excellent service and support in all thinkable matters.
Sven, 2-night trip

10/10 Exceptional

Every thing was excellent. Dennis at the front desk was very friendly and helpful which gave a first best impression. Also Bakir’s sense of humor.
Mansour, 2-night trip

10/10 Exceptional

It’s not goodbye. We will see you soon ◡̈

Hasan and Selma (Front desk) and Edin K. and Amar (2 floor restaurant) were exceptional. They went out of their way to make us feel welcome and comfortable. Well done team and you should be very proud. We cannot wait to come back! Best wishes, Shen-Ru (room 2001)
SHEN-RU, 2-night trip

10/10 Exceptional

Outstanding Hotel, one of the best actually that I have stayed in Sarajevo. Conveniently located right in the shopping center access to Sarajevo City Center. Hasan who works at the reception has not only provided the best service but always went above and beyond to ensure we have wjat we needed. One example was when we were trying to find taxi to attend Severina Concert. He immediately ensured taxi was available while we were waiting in the lobby. Thank you Hasan for all of your outstanding service, professionalism, during our stay here.
Benjamin, 2-night trip

4/10 Fair

Don’t deserve 5 stars. Expensive, dirty bathroom, stained couch in the room. No shampoo in the shower. Not fresh breakfast and limited variety
Orisley, 1-night trip

10/10 Exceptional

Sarajevo ist toll
Herbert, 2-night trip

10/10 Exceptional

Herşeyi ile mükemmel bir Hotel. Çalışanlar çok profesyonel.
Mehmet, 3-night trip

4/10 Fair

Not a western hotel despite its name

The good: our room was huge and the bed was comfortable. The service at the front desk was excellent. The breakfast was also delicious with plenty of options. The bad: there is no alcohol served in the hotel. No lounge bar, nothing, as well as very few options anywhere around the hotel. Even dining options are limited. The no alcohol policy is nowhere stated on the website. It is also far away from the main attractions of Sarajevo. It is close to a mall, but we didn’t come to Sarajevo to go to a mall. Lastly, the restaurant for dinner is terrible and there are very few options around the hotel. The two nights we were there, there was only one other table occupied and our food still took forever and was served cold. My brother’s chair broke when he went to get up from the table and he is not a large man. (175 lbs). Not one apology or question whether he was ok.
Siobhan, 2-night trip

6/10 Good

Great room, terrible breakfast.

Really spacious and nice rooms with fantastic windows. Overall very happy with the room even though small details could be better. However, the breakfast was terrible and not worthy a 5 star hotel which ruined the overall experience of the hotel. We were there at 9am and breakfast closed at 10.30 so still plenty of time left of the breakfast but we arrived to a chaos. Half of the plates with dishes were empty and the other half were almost empty. No one bothered to refill it and no one bothered to clean up the mess people have made. There were food all over the floor and on the counter. The eggs were all chrushed. It looked like my 2-year old daughters pre school had been there before us.
Fredrik, 1-night trip

10/10 Exceptional

Yup! Luxury..

This hotel is a luxury hotel with a wonderful spa. The room was huge and I loved the large bay window where I could sit and look at the life below. The AC buttons were lit in a blue light all night without ability to turn off. You could hear the rain coming down in the room and that was nice to fall asleep to, when we found it was not leak! We did not try the restaurant except for breakfast, which was great. We should have known that there was no alcohol available, because of their culture, but we found some across the street😬 The mall and the hotel connect, so plenty of shopping and food choices. We walked to town, about 20 mins, to get to some good restaurants.
Tonje, 3-night trip

10/10 Exceptional

Convenient with Central access, mall access, wonderful service
Shahm, 2-night trip