The good: our room was huge and the bed was comfortable. The service at the front desk was excellent. The breakfast was also delicious with plenty of options.
The bad: there is no alcohol served in the hotel. No lounge bar, nothing, as well as very few options anywhere around the hotel. Even dining options are limited. The no alcohol policy is nowhere stated on the website.
It is also far away from the main attractions of Sarajevo. It is close to a mall, but we didn’t come to Sarajevo to go to a mall.
Lastly, the restaurant for dinner is terrible and there are very few options around the hotel. The two nights we were there, there was only one other table occupied and our food still took forever and was served cold. My brother’s chair broke when he went to get up from the table and he is not a large man. (175 lbs). Not one apology or question whether he was ok.