Booked a deluxe room with patio area (pet free) when we got there they sent us to our room and they had downgraded us to a normal deluxe room no patio area. We went to reception and was told they didn’t do pet free rooms with patios, I then said but those rooms are cheaper so they agreed to give us the difference back, if we hadn’t of said we wouldn’t of.
It would of been nice to of been told when booking or before we arrived that we had been downgraded
Room was also quite noisey with a loud boiler type noise in the night, bed very uncomfortable
Breakfast was ok but not much choice
Claire
Claire,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 28 日
Beautiful location
Why would you stay in a premier in for £40 more when you can stay here ??
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Kate
Kate,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 18 日
Jason
Jason,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 16 日
Paul
Paul,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 10 日
Great golf venue
Great stay, good yummy and staff mainly really helpful
Henry
Henry,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 7 日
It was a lovely stop over
TANIA
TANIA,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Comfy beds and good breakfast stopover
Just one night stay with family en route to Holyhead. We arrived after 9 and had quick check in at bar, but were unable to have hot food (chef had gone home). Sandwiches were kindly offered. We made decision to get a takeaway but then had to eat this in our room which didn’t make sense when there was a quiet area near the lifts with suitable tables, etc. However, the worst thing was the banging just as we were trying to sleep (2 women stuck in the lift!). This did not get sorted quickly and there was further disruption when they finally were released. The toilets downstairs were a disgrace and some more thorough cleaning would be nice. (chair, toilet, etc). Bed was lovely and comfy and room size with hot drinks choice was good. Breakfast was fab. V little interaction with staff.
Timothy
Timothy,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 2 日
Paul
Paul,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Ewan
Ewan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 6 月 27 日
Mr S P
Mr S P,2 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Not great.
No AC, the room was very hot and the fan was not very powerful. The food was not nice at all. The Salmon and vegetables were dry and the onion Bhaji was burnt.
Hicham
Hicham,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 29 日
Lovely room. Good location
Amanda
Amanda,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Lovely hotel.
Second stay here and lovely once again. Beautiful hotel and views in great location. Great friendly service and experience, always recommend to friends and family.
Tammy
Tammy,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 11 日
Unfortunately the room we were given smelled of cat urine. We mentioned this at check out and were given an apology though the poor smell in the room simply ruined our stay.
Mark
Mark,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
The receptionist could have been more personable. She was bordering on being rude and was rather unhelpful. She didn't make a good first impression.to us However, Ahmed was very pleasant, and made us feel very welcome. He is a great asset to this property.
Karen
Karen,2 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Matthew
Matthew,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Top breakfast, quality ingredients. Beautiful grounds, 7 quid in a cab to town centre. Recommended
Dennis
Dennis,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 4 日
Really lovely stay, rooms were a little dark but spotless, bathroom lovely. Breakfast in the first day was table service with great menu, breakfast on the Sunday was more limited as was self service.
Michael
Michael,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Highly Recommended!
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 26 日
High cost, poor quality
The quality of the fittings and materials in both our bedroom and in the public areas we used was low budget. The bed was comfortable. The pillows were not. The room was uncomfortsbly warm and we could not find any thermostatic or A/C control.
The selection at the expensive breakfast buffet was very limited. A £21.95 breakfast seems a lot for what was on offer.
The staff we met were charming and helpful.