Not really close to the city but uber help to solve the problem. Nice room and nice people. A special welcome drink....espresso, give me a great morning every day. One thing should be improved is the swimming pool, so small that I cannot swim inside.
真實旅客
3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年3月7日
TIN FOOK
TIN FOOK,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2020年2月11日
Great location, great views, quality 4-star accommodations for a 3-star price.
Due to the CNY crowd, the hotel was not able to manage the morning breakfast well. While it is OK to direct the guests to another venue. the food spread should be comparable to appease the guests. I skipped my breakfast as the alternative venue was not befitting of a 4 star hotel.
Btw, it was stated that Hatten Place is a 5 star hotel bt in actual fact, it is a 4 stars hotel. Hotel. com should be more accurate in your presentation.
Ho Wei
Ho Wei,2 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2020年1月27日
So so
The key cards couldnt really work in the elevator. Only bath towels were provided. Bare minimal hotel.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2020年1月26日
Dirty toilet and carpet
vijay
vijay,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2020年1月16日
Very crowded
Everything is so crowded and have to wait, breakfast, lift, etc. Especially the lift, takes forever to reach, it has to wait so long and when it reach, it is always full of people.
This is just the parking lift to reach lobby, then need to change lift again only reach room.
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2020年1月13日
Worth to stay here
The check in process took awhile to complete but the front desk stuff very helpful so is fine. The room facilities are good in condition but toiletries not given in full set so i still need to call for housekeeping to request for it.
真實旅客
1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2020年1月5日
comfortable hotel & can see fantastic view fm L44
Norimah
Norimah,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2020年1月5日
Very disappointing
This hotel is a comedy of errors. Here’s a list of everything that went wrong during our stay:
1. Room: dust on every surface, gunk in the corners, furniture had major scratches all over, bottom of shower curtain had mold-looking stains
2. The roll-down blind in our bathroom was broken and hung on by one hook only, exposing the shower and toilet to anyone in the actual room (the glass wall between bathroom and bedroom is plain glass, not blurred or anything).
3. The “winning” moment: our water boiler looked like it had rust at the bottom so I requested a new one. After calling 3 times, they finally brought one - it smelled strongly of sausage and had actual PIECES OF FOOD stuck on the inside!!! Someone clearly used it to cook and staff didn’t bother looking before handing it over.
4. Location is bad, too far to walk to town. The mall it’s located in is completely empty.