Sur 3 interlocuteurs, 1 vraiment aimable
Musicien non chauffée car machine en panne (pas de réduction alors qu 1 service en moins)
Le petit dej est bon
Julie
1 晚旅行
10/10
Enjoyed our stay
Would recommend to family and friends
Marek
2 晚旅行
10/10
Rent, bra service och bra läge
Rohollah
7 晚好友同遊
10/10
jean-Marc
3 晚旅行
8/10
Hôtel très bien situé au pied de la cathédrale ce qui permet de visiter Funchal à pied sans aucune difficulté.
Très bon petit déjeuner . Personnel charmant . Très agréable roof top .
Le problème se situe au niveau de la fenêtre de la chambre. Cette fenêtre donne sur un mur situé à 1,50 m donc chambre assez sombre . Cela ne poserait pas de problème si on pouvait ouvrir la fenêtre , mais celle ci est bloquée et ne peut-être ouverte que par le personnel. Il serait judicieux de le signaler au moment de la réservation.
marie annick
3 晚旅行
10/10
Great location and facilities, chill and enjoy.
James
11 晚旅行
4/10
Our stay was disappointing. There were an excessive number of insects in the room, including in the bed, which made it very uncomfortable. To make matters worse, the bed itself was not comfortable at all. When we brought up the issue with the hotel staff, we were told that nothing could be done about the insects, which was quite frustrating. We expected a better experience and would not recommend this hotel based on our stay.
Samuel
3 晚浪漫之旅
6/10
The rooms were poorly ventilated as the windows were covered to make a bathroom inside the room only divided by glass panels.
The only windows were to the hallway outside.
Very unhealthy and poor design
Mark
2 晚旅行
10/10
Le personnel d’une gentillesse et d’une serviabilité impressionnante, un petit dejeuner exceptionnel par contre la literie est à revoir, le matelas à ressort était dans un état franchement désagréable.
Maria Yolande
9 晚浪漫之旅
6/10
Washrooms need an update asap and bed is very hard! The service is amazing though
Alysha
2 晚旅行
6/10
Extremely good service from all the staff. Great location for restaurants and access to Old Funchal. There are two downsides. 1st, parking is beyond extremely challenging - as in “Good Luck Finding Parking less than 1km away.” 2nd, This is the main reason why I would not choose a place calling itself a boutique hotel. The rooms, beds, washrooms, are extremely old and uncomfortable - not what you expect a boutique hotel to be. As a recommendation, the Hotel can inprove by simple replacing all the mattresses with premium ones and simple changing everything in the room white as the current colors inside are similar to a 1970’s basement apartment. The washroom need renovations and something as simple as new comfortable toilets and modern hardware would make them incredible.
John
2 晚家庭旅遊
4/10
I am shocked that this hotel has 4 stars. The design is tired, wallpaper instead of tiles, needs a paint job. We had a room with a view of an interior staircase, so no light and fresh air. The water from the shower leaked into the room due to poor installation. We told the reception but we're not offered a discount.
真實旅客
1 晚旅行
6/10
Alexa
3 晚旅行
2/10
Bita
2 晚旅行
6/10
Jonny
1 晚旅行
8/10
The hotel staff were very friendly. The highlight was the rooftop bar where we watched the sunset. The breakfast buffet was excellent. The room unfortunately did not have good sound insulation and we could hear people from next door and also loud bangs whenever doors are closed.
真實旅客
3 晚旅行
10/10
Rummana
1 晚旅行
10/10
Excelente localização, bem no centro da cidade. Bem aconchegante, um bar muito agradável no roof com uma bela vista. Staff muito amigável e cordial. O único porém é não ter um estacionamento, e muito difícil encontrar uma vaga para estacionar, uma vez que toda a área é zona paga, o que torna um pouco desconfortável pois para conhecer bem a ilha, é necessário ser de carro.
真實旅客
4 晚旅行
6/10
philip
8 晚旅行
10/10
Vladimir
1 晚旅行
10/10
Michael
1 晚旅行
10/10
Ana “ morning buffet “ Fatima front desk and another Venezuelan lady “ worked at the front desk with Fatima “ were professional , fun to talk to . This is my fourth time to Madeira but first time staying at this property . I will definitely stay here again and recommend it to others . Very convenient, walking distance. They have a bar at the 5th floor “ you can use your welcome drink ticket there “ .
Issam
1 晚浪漫之旅
10/10
Excellent accueil, prix raisonnable (chambre sans fenêtre extérieure et balcon); bar terrasse sur le toit sympathique service au bar excellent.
Jacques
1 晚浪漫之旅
6/10
A quirky arty hotel with a terrific breakfast and staff serving it, but the room sadly was average at best. The room (303) we had was soulless, limited views (no issue) but the most concerning issue was that the temperature of the water in the shower was both erratic and at times scolding hot. When asked to check it, the reception told us the engineer had looked at it and it was deemed ok. It certainly wasn’t the very next day. Scolding hot and chilling cold water. On telling the receptionist again they informed us no engineers work on a Sunday. Hotels have issues, how they deal with it speaks volumes. Sadly this one left us disappointed.
Ajay
2 晚旅行
8/10
The property is in good condition and the room, which the hotel kindly upgraded us to, was clean, spacious and bright. It was done in a minimalist design which was fine with us. However more hooks could be installed which would make it more user friendly. The breakfast was really good and the staff excellent. We definitely would stay there again. Recommended!