Does Pestana Cidadela Cascais - Pousada & Art District offer free cancellation for a full refund?

Yes, Pestana Cidadela Cascais - Pousada & Art District does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Pestana Cidadela Cascais - Pousada & Art District?

Yes, there's an indoor pool and an outdoor pool.

Are pets allowed at Pestana Cidadela Cascais - Pousada & Art District?

Yes, cats and dogs are welcome, with a limit of 1 total. There's a charge of EUR 30 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What are the check-in and check-out times at Pestana Cidadela Cascais - Pousada & Art District?

Check-in start time: 3:00 PM; Check-in end time: anytime. There's a charge for early check-in (subject to availability). Check-out time is noon. Contactless check-in and check-out are available.

Is there an onsite casino at Pestana Cidadela Cascais - Pousada & Art District?

No, this pousada doesn't have a casino, but Estoril Casino (6-min drive) is nearby.

What is there to do at Pestana Cidadela Cascais - Pousada & Art District and nearby?

Have fun with activities like hiking, kayaking, and sailing, and practice your swing at the nearby golf course. Additional recreation nearby includes ecotours and segway rentals. Enjoy a swim in the indoor and outdoor pools after a day out and about. Pestana Cidadela Cascais - Pousada & Art District also has a sauna and a health club, as well as a garden.

Are there restaurants at or near Pestana Cidadela Cascais - Pousada & Art District?

Yes, there are 2 onsite restaurants, featuring alfresco dining and Portuguese cuisine.

What's the area around Pestana Cidadela Cascais - Pousada & Art District like?

Pestana Cidadela Cascais - Pousada & Art District is located on the waterfront, a short 5-minute walk from Cascais Marina and 5 minutes' walk from Cascais Citadel. Travelers give top marks for the pousada's prime location.

Pestana Cidadela Cascais - Pousada & Art District, Lisbon District: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 29, 2025

great staff & amazing area

luiz guilherme, 4-night trip

10/10 Exceptional

Jul 31, 2025

Great location

Julio, 5-night trip

10/10 Exceptional

Jun 29, 2025

Beautiful hotel

Ralph, 3-night trip

10/10 Exceptional

Jan 9, 2025

Great hotel!

oscar, 2-night trip

10/10 Exceptional

Jun 25, 2024

Location was awesome, hotel was excellent.

Bernadette, 2-night trip

10/10 Exceptional

Mar 14, 2025

Lovely three night stay. Room was a great size and bed was very comfortable. Room cleaned daily and evening turndown service included. Good choice at breakfast and lovely views over the marina from the dining room. Hotel was quiet & relaxing.

Kirsty, 3-night trip

8/10 Very good

Jul 1, 2025

Love the location/art building/ pool/ staff/ breakfast. However saw numerous cockroaches- which I get happens. Also who we were with paid extra for a balcony and the balcony was basically little spaced in area with no view and they were very disappointed. Not the photos we saw on Expedia.

Jaclyn, 3-night trip

10/10 Exceptional

Dec 26, 2024

Great place and service.

2-night trip

8/10 Very good

Feb 21, 2025

Great hotel!

Loved the hotel! Service was excellent. The only criticism we have is that there is zero signage - we circled three times before we finally stopped a police officer to help us.

Mark, 1-night trip

10/10 Exceptional

Mar 30, 2024

Excellent hotel we really enjoyed our stay thank you

Beverly, 1-night trip

8/10 Very good

Jul 6, 2023

Great hotel

Talitha, 2-night trip

10/10 Exceptional

Jul 20, 2022

Excellent room and amenities in a perfect location.

Martin, 1-night trip

10/10 Exceptional

Sep 25, 2023

The setting was like a dream; the dovetailing of very old and very new was seamless; service was top-notch; breakfast was a wonderful way to start the day--every day.

Kennah, 5-night trip

10/10 Exceptional

Apr 16, 2024

40 minute commuter train ride to Lisbon. Great option if you want to stay in a quieter place than Lisbon. Hotel is in an old citadel. Short walk to Cascais and dining.

Marianela, 3-night trip

10/10 Exceptional

Apr 13, 2023

Our first stop in Portugal

Absolutely fantastic! Great location, great service, and even better breakfast! Loved every minute. Would highly recommend!

Keri, 3-night trip

10/10 Exceptional

Jul 11, 2023

Nice pleasant stay

The weather was good, the hotel ideally located and peaceful, the room was hit and miss with the cleaning and towel changes and some days didn't get done until the evening. We had a lovely holiday and I would recommend the hotel and Cascais.

Olwen, 5-night trip

6/10 Good

Apr 29, 2025

Outside of the property was beautiful . Property was nice but a bit dated inside. Food choices were very limited - only 2 places to eat - the formal dining room - super expensive or the bar/lounge area . Dinner in the formal dining room starts at 8:30 pm which is a bit too late for our liking and the lounge area had a very very limited menu at expensive prices - the menu offers only sandwiches and they come with absolutely nothing - just a sandwich for 20 euros and nothing comes with it . I would not stay there again unless you want to be taken hostage by the hotel . Dining room and lounge staff were unfriendly but front desk were very courteous .

Cherine, 1-night trip

10/10 Exceptional

Mar 2, 2024

Excellent hotel in the museum quarter. All the best sights are within easy walking distance. Don’t miss the Palácio de Cidadela in the square, but tours are limited so you need to book. The hotel gave us a 24 hour museum voucher with access to 13 places, which included the Palácio. This will save you quite a lot of money, although you’ll need to prioritise! The staff were exceptionally friendly and helpful. Everything was delightfully well-run in an understated way. Super comfy beds, cleanliness impeccable and the best breakfasts in the dining room overlooking the marina! Very relaxing, we loved every minute.

Karen, 14-night trip

6/10 Good

Nov 4, 2024

Beautiful , actually exceptionally well designed building and surrounding, the latter being the fact that the hotel is inside the citadel with interesting art galleries, next to the marina and the main city center. However, the stay did not meet our expectations. Despite having booked a room for three person (possible as per the search made) the room was prepared for two persons only, and to get another bed, towels, bath robes, cups etc for the third persons was not easy. Moreover the next morning despite call to the reception and talking to the spa staff, the sauna was not heated up to the requested level. And initially the reception did not recognize the VIP status and I had to specifically ask for it.

Maj Anne-christine, 1-night trip

8/10 Very good

Sep 28, 2023

A real unique hotel

My partner and I stayed 3 nights here as a base to visit Sintra. Overall we had a really pleasant stay. The property is built inside of an old fort and the different areas of the hotel are from various eras of construction - there is a small color coded map in the lobby that explains all of this. Honestly I think they downplay the history of the site and buildings, which is a bit of a shame. I would have loved if more info had been included in the room and around the property to explain some of the history. Most things you could want in Cascais are a short walk away and the galleries around the hotel courtyard were nice to visit. The breakfast buffet has a good selection to appeal to just about everyone but can be a little chaotic depending on the day and time. The pool is small and a bit of a challenge to find. Overall the signage around the property is a little lacking - it wasn't uncommon to see people getting lost trying to find their rooms.

Randall, 3-night trip

8/10 Very good

May 17, 2024

This is an amazing property built within a fortress and palace of the late King of Portugal. The rooms, facing a beautiful view of the water, look onto a marina with shops and restaurants. During the evening DJ music can be heard from the marina up to 2 am which can affect sleeping conditions. There are two very nice pools which added a lot of value to my experience. The outdoor pool is a bit of walk up some stairs but the ocean and grassy area around the pool is very nice. Unfortunately, there was no pool services outdoors where used towels and dishware sat. It was hard to find a clean towel. As a five star property , I expected the bed comfort to match the rating. Unfortunately, it did not. The mattress was soft and bouncy and needed replacement. My back hurt getting up every morning and that affected my overall experience. The hotel provides a wide array of food for breakfast including fresh squeezed juices, made to order coffee drinks, pastries , breads, meats, cheeses, vegetables and made to order eggs and omelettes. As a gluten free eater, there was no pastries to choose from and the small amount of bread they provided was packaged in plastic and not very good. I really enjoyed the location being close to town but away from the hustle and bustle of the touristy town of Cascais. There is a very nice walking and biking path from the hotel that overlooks the ocean. The art district that surrounds the hotel adds a lot of value and interest to the property.

Paula, 4-night trip

6/10 Good

Jul 17, 2023

While the hotel is in a beautiful, historic location, with a great outdoor pool, I am rating it on the basis of it (and its price point) being 5 stars. The pros: - location - outdoor pool - rooms were clean and comfortable - pool staff were great (as were breakfast servers) - breakfast was decent - apart from when the couple next to us proceeded to take 10 hard boiled eggs and eat them with all the grace of the Cookie Monster (not the hotels fault I know. Was just something I wanted to share). Good job I didn't want a hard boiled egg that morning The cons: - never got a call to say our room was ready (picky and we understand they are busy, but still, it's easy) - rooms were really, really weirdly designed: ---the doors to the patio opened from the middle, and the wrong way, like they had been put on back to front (not a big deal, we just looked in a mirror to open them) ---limited space in the bathroom - seriously, I kept accidentally phoning the front desk with the bathroom phone every time I wanted a wipe (i.e. zero space) ---no extraction fan ---no iron (do I care if I am a little wrinkled? No. Does my wife...! Seems a basic necessity. Again - this is all on the basis of it being 5-star, it's not fussiness or unreasonable expectations on our part. I've stayed in 1 star to 5 star places and unfortunately this is closer to 3.5. Finally - the bars were non-existent. The reception bar closed at 7pm and resembled a co-working space, or funeral waiting room. Upstairs, empty!

David, 5-night trip

10/10 Exceptional

Nov 12, 2025

Top!

Ulf, 4-night trip

10/10 Exceptional

Nov 1, 2025

yes

Richard, 8-night trip

8/10 Very good

Oct 25, 2025

Hotel muito bom, o que fiquei um pouco insatisfeito foi com os benefícios do Hotéis.com que não foram disponibilizado conforme estava na reserva : 20% de desconto em alimentação e uma garrafa de vinho . Pontos que podem melhorar : cortesia de estacionamento, pois cobram 20 euros por dia por um estacionamento terceirizado dentro da Marina. Localização : ótima Café da manhã : Muito Bom Atendimento : Excelente ( principalmente a Ana que nós recebe no café da manhã ) Conforto : ótimo Pet friendly: Excelente Limpeza : ótimo

Júlio, 3-night trip

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