我是否可以免費取消阿魯巴 JOIA by Iberostar 度假村的預訂並收到全額退款？

可以，阿魯巴 JOIA by Iberostar 度假村在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

阿魯巴 JOIA by Iberostar 度假村是否有游泳池？

是的，住宿提供2 座室外游泳池。

阿魯巴 JOIA by Iberostar 度假村是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物，但可以攜帶服務性動物。

阿魯巴 JOIA by Iberostar 度假村入住登記和退房的時間為？

入住登記開始時間：16:00；入住登記結束時間：任何時間。退房時間為 12:00。

阿魯巴 JOIA by Iberostar 度假村是否附設賭場？

此飯店沒有賭場，但Alhambra賭場 (走路 11 分鐘) 和格利茲賭場 (走路 13 分鐘) 就在附近。

阿魯巴 JOIA by Iberostar 度假村和附近有什麼好看好玩的？

阿魯巴 JOIA by Iberostar 度假村具備2 座室外游泳池和5 間酒吧，以及全套 Spa 服務和花園。

阿魯巴 JOIA by Iberostar 度假村內部或附近是否有餐廳？

是的，此住宿附設 3 間餐廳。

阿魯巴 JOIA by Iberostar 度假村附近的環境怎麼樣？

阿魯巴 JOIA by Iberostar 度假村的位置鄰近鷹灘的鷹海灘，走路短短 11 分鐘就會到Alhambra賭場，另外走路 19 分鐘也可以抵達棕櫚海灘。

阿魯巴 JOIA by Iberostar 度假村住宿資訊、相片和旅客評語

Q: 阿魯巴 JOIA by Iberostar 度假村是否有游泳池？

是的，住宿提供2 座室外游泳池。

Q: 阿魯巴 JOIA by Iberostar 度假村內部或附近是否有餐廳？

是的，此住宿附設 3 間餐廳。

10/10 好極了

2025 年 10 月 14 日

Blake，4 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 9 月 29 日

Hotels excepcional em Aruba. A começar pela localização , em frente à Eagle Beach , melhor praia de Aruba. Atendimento excelente. O Hotel é novissimo com instalações impecáveis. Quarto grande, confortável, com cama excelente, ar condicinada e uma varanda com sofá e hidromassagem. Tem serviço de praia com espreguiçadeiras, barraca e toalhas. Duas piscinas deliciosas , sendo uma só para adultos. Café da manhã com produtos de excelente qualidade e ótimo atendimento. Produtos de toalete da Aloe Aruba. Escolha perfeita em Aruba.

Victor，2 晚旅行

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 29 日

The property is new and nice Room is amazing Stuff friendly But, we had 2 issues

shir，2 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 9 月 29 日

The room and property brand new Service is good But there are things that didnt made this 5 stars vacation For example, i set the sign to clean the room at 8 am and it wasnt cleaned till 15 when i called them several times to clean the room Another example is that we didnt had wifi for 1 day And there is no bellmen service until 7 am , so if you need to leave eraly, then you should be the bellmen which isnt expected in 5 stars

Shir，1 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 8 月 20 日

Kemi，5 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 28 日

Manuel，6 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

Muy buen hotel. Nuevo. Faltan algunas terminaciones. Pero excelente lugar y playa! Recomendable

jose，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 11 日

Maneli，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

The property was beautiful and very clean.

Christopher，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 6 日

Anil，3 晚旅行

Orbitz 真實旅客評語

10/10 好極了

2025 年 7 月 4 日

Lusine，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 3 日

Freddy，6 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 3 日

This property is the best stay I’ve ever been at. For my first time in Aruba I’m so happy I got to stay here! We did have a mix up with our reservation however, they upgraded us for the travel and now everywhere I stay I must have a swim up room lol. The staff was amazing, polite and super accommodating. They offered to book us transfers to the airport as well but we booked that in advance. They called the night before to see if we needed assistance with anything. Just a 10/10 experience and I would love to come back! Just don’t make the prices go up crazy lol it was all worth it in the end. I can’t wait to see how much JOIA grows. They’re well on their way!

Sharese，4 晚好友同遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 2 日

The property was so clean, the beach was beautiful.

ALEXANDRA，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 1 日

Jumana，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 29 日

Beautiful resort and location

William Samuel，5 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 25 日

Estrella，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 25 日

The Perfect Honeymoon!

My wife and I stayed here for our honeymoon and it was fantastic! It’s everything you’d expect from a brand new 5 star hotel. The room was great, the food and drinks at Marea were excellent as well as the poolside food and drinks. Special shout out to Camille at the rooftop bar/pool, she was so sweet and made our time by the pool that much better! The beach in front of the resort is beautiful and very quiet compared. We loved everything about our stay and can’t wait to come back!

Nicholas，7 晚旅行

Hotels.com 真實旅客評語

10/10 好極了

2025 年 6 月 24 日

Maureen，7 晚旅行

Expedia 真實旅客評語

2/10 不太好

2025 年 6 月 24 日

Joia at Iberostar Aruba was one of the worst “luxury” resort experiences I’ve ever had. While there were a few kind and professional staff members—the bellmen were incredibly helpful and friendly, assisting us with luggage and promptly getting us taxis whenever needed, and the front desk personnel were polite and welcoming—unfortunately, the rest of the experience was a disaster. The service at the restaurants and bars was appalling. Staff often stood around doing nothing, rarely approached our table, and made no effort to see if we needed anything. At breakfast, we were rushed out every morning - a plate was taken out of my hand when I told waitress I wasn’t done repeatedly. Staff was constantly hovering over us like we were in the way. It was uncomfortable and rude. Beach and poolside service was just as bad. We were ignored while waiters passed us multiple times to serve other guests. It took forever to get a drink, and we often gave up entirely. At the rooftop bar, we asked if we could order food from the downstairs restaurant and were told no—we had to order it ourselves and go pick it up. Meanwhile, our neighbors by the pool were getting full service and had the exact same food delivered to them. The double standard was blatant and completely unacceptable. To make matters worse, the drinks were a complete rip-off. They were expensive, weak, and clearly watered down—I had several and didn’t feel the slightest buzz. It’s obvious they’

Sabrina，5 晚浪漫之旅

Expedia 真實旅客評語

8/10 非常好

2025 年 6 月 23 日

the property beatiful

richard E，6 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 20 日

The property was not

Tonika，3 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 16 日

Tiara，2 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 15 日

Very clean and pretty

Maylin，3 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 6 月 14 日

Anthony，4 晚旅行

Expedia 真實旅客評語

阿魯巴 JOIA by Iberostar 度假村

JOIA Aruba by Iberostar

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阿魯巴 JOIA by Iberostar 度假村