The property that I chose was changed to a different one.
The reason given was, “no available rooms”.
When I get to the new property, everything looks like they were not expecting anyone.
Terrible communication and customer service.
Desmond
Desmond,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月14日
Raphael
Raphael,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月11日
Raphael
Raphael,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年3月9日
I really liked it
The only thing is that unlike other apartments I’ve stayed at, the Lennox did not have anyone to help you with your bags during check in and check out
So if the person you booked with isn’t there to meet you face to face (which was the case for me), then you may have to carry your own bags
For the cost, I didn’t expect this to be the case, but it was. It wasn’t a great inconvenience which is why I still gave 4 stars but I would consider that before booking next time especially if I have a lot of luggage
WINIFRED
WINIFRED,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月27日
The management, was poor to many miss communication.
The manager is Troubling some. And not keeping the standard of your booking you.
Take to who room to another without your consent.
You book for Lennox and they just said you will hace to stay to another place down grading.
Gogoua
Gogoua,3 晚商務旅行
Expedia 真實旅客評語
2/10 不太好
2024年2月22日
I arrived Accra after a long travel day and was informed by the host that there was no availability at the property and I would be moved to another property. It took some shouting for a room to magically become available. Then, there was no power in the room and I was moved to another room entirely. All this after being initially told that there was no availability. On returning to the room the following day, it hadn’t been cleaned but the mirror that had been in the room earlier had been removed without informing me. So the room wasn’t cleaned not because they couldn’t access it, but just because they didn’t and then they moved an item without informing me. The shabby treatment I received left a bad taste in my mouth and it wasn’t good value for money at all. I WOULD NOT RECOMMEND. It’s a waste of time and money.