奢華的飯店，位於馬達賓烏撒亞恩並設有 5 間餐廳和Spa
Life best hotel
Excellent place. Nice pool and kind staff and amazing desert view. Small problem is the…
別忘了！集 10 個印花可以換 1 晚獎勵*住宿
Spa 設施每日開放。12 歲以下房客禁止進入 SPA 池。
住宿使用消毒劑進行清潔；經常接觸的位置會以消毒用品清潔，且床單和毛巾會以攝氏 60/華式 140 度以上的水溫清洗。
住宿在前一組旅客退房後，將等待至少 24 小時才會接待下一組旅客入住相同的房間，且旅客可以從建築外經由獨立走廊直接進入客房。
It was amazing! Five star all round. Perfect for a short relaxing stay! Staff were friendly and couldn’t do enough for us. They met our every need. The only exception was the pool bar staff who didn’t seem to know what they were doing.
Teresa, 2 晚家庭旅遊, 2021年07月26日
This was our second stay at Qasr Al Sarab and we upgraded from a garden deluxe to a one bed villa with a pool. Everything in the villa was outstanding, space, facilities, finishings. You will certainly not be disappointed. Due to the heat, the breakfast was delivered to the room and you could order as much as you like, we literally did not leave our villa the whole time we stayed. Anything we required more of was delivered to us very promptly and all staff were super friendly and professional at all times. Olga took special care of us as it was our anniversary and we were repeat customers. Thank you Olga and your team. We look forward to another visit soon. Tayyba and Tariq
Muhammad Tariq, 2 晚旅行, 2021年07月11日
Gorgeous place, gorgeous hotel. Management should be on top of few things though. There were some deficiencies in the service that reflects poor oversight: 1. Room was not very clear. Hair on floor and in sink. 2. After the room was serviced; toiletry (shampoo, etc.. ) were not refilled and placed back in an orderly way; they kept them the way we left them. 3. Only one capsule of caffeinated coffee for a room of 2 and one decaf. 4. Toiletry (cream, shampoo etc..) were not of expected quality; the ones used in their gym/spa are much better than the ones in the room. 5. They say they have a soap menu; but we had to order the soap. But otherwise an amazing place; surreal. Should be on every tourist's short list of things to do.
2 晚浪漫之旅, 2021年05月19日
It was a perfec place for relaxation. Very peaceful but luxurious. Tasty food, amazing service. Perfect.
Minhee, 1 晚好友同遊, 2021年04月15日
It was amazing. Speechless!! Staff was super friendly and kind, eager to help, speedy service. I stayed one night in villa, one night in royal villa. The desert view was amazing. You can see lots of stars at night. The food was super tasty and fresh. Thank you for the good service, Umar!!!!! Very very impressive
Minhee, 1 晚好友同遊, 2021年04月14日
The resort is just beautiful, almost magical! The staff is extremely attentive and friendly. We went on the sunset camel ride, which turned into a private one with the most knowledgeable guide. We can’t wait to go back!!
Claudia, 2 晚旅行, 2021年04月07日
everything was good!!
MIRAN, 1 晚家庭旅遊, 2021年02月07日
Amazing! Amazing ! Amazing Definitely one of the classiest resorts I have stayed in Only feedback for improvement is food for vegan/ vegeterian guests. Choices are super limited for vegetarians.
amit, 2 晚好友同遊, 2021年01月06日
The property is beautiful. Communication with Management before and on arrival at the hotel was extremely disappointing. Guest relations manager Edwina was rude and condescending. We booked a suite and were informed before hand that it sleeps 3 adults. There was 1 king bed (for 2 adults) and 1 fold away children's metal spring bed for the 3rd adult. This was unacceptable and management were not willing to change in any way shape or form at the hotel because we had booked through hotel.com and not directly with them. Instead the Manager Raphaelo asked me to check-in to another room for 2 nights at an additional expense. I was not willing to do this as the website states the suite sleeps 3 adults and therefore as the hotel did not have the facilities for this, the management tried to pressure me into paying for another room or sleep on the child's foldable bed which was extremely uncomfortable and painful for the back for 2 nights.
Tejal, 2 晚家庭旅遊, 2021年01月06日
The overall experince was amazing. Fabulous, unintrusive service, great amenities, nothing was too much trouble. Desert views, sunsets/sunrises were ever changing and breathtaking and the silence. Totally relaxing luxury getway from the modern world hustle & bussle!
Grant, 1 晚旅行, 2021年01月03日