Constant beeping starting early morning due to lift for painters. Sauna, lobby and restaurant out of service due to renovations. Asked for towels twice. Housekeeping picked up towels and never brought any back.
Positives: beach access, close to restaurants and other things in the area. Staff was friendly.
Carmen
Carmen,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月22日
Rhonda was extremely professional and totally took care of us
Joseph
Joseph,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月21日
Amazing Hotel
I loved the hotel and the location was beyond what i expected. AMAZING! It was under construction but I just needed a place to sleep that was at a good location and clean. There were also a lot of good restaurants at walking distance
Gabriella
Gabriella,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月19日
Orlando
Orlando,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月18日
A work in Progress
The hotel is in the process of being renovated so there were several things going on. Our room was large and handicapped accessible. The shower needs better drainage because the floor got wet. There were missing base tiles in the bathroom.
The room only had a free standing closet and the ironing board would not stand up properly so very dangerous when opening the door.
We had a lovely patio facing the pool. The music was really loud for sitting out there.
We had an issue with our key the second day which took awhile to be resolved.
The gentleman at the desk was very helpful and gave us good recommendations for things. He was working at a makeshift desk due to the construction.
The hotel will be lovely when finished and we would stay there again. It is close to the beach and has great possibilities.
Carl
Carl,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
Matthew
Matthew,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月18日
justino
justino,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月16日
First visit
Over all it was a good experience. NOT ENOUGH LIGHTING in rooms. Needs updated.
Asked for light bulb to be replaced but never gor done.
Tracy
Tracy,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月15日
Great value for a comfortable room.
We had the Executive King Room with a double balcony. The room was spacious and lovely. The bed was very comfortable. There was a fridge and a microwave and coffee pot. Walk in shower and bathroom nice.
We were aware the hotel was under rebranding and therefore the restaurant was closed. As was the gym and sauna. The pool and hot tub appeared to be clean and open. However the weather was not suitable to use them.
We are low maintenance people so we got nearly everything we needed. However, these were the negatives to staying there at this time.
1. Front desk staff was all but non existent. Other staff (maintenance and maid) were polite and pleasant.
2. Check in time was 1:00 pm , however our room wasn't available till after 4 pm.
3. There was no access to flatware or paper products.
4. The security latch on our door was missing the inner portion.
5. The latch on our door was broken.
6. A maid walked in our room mid afternoon while we were napping even though we had a Do Not disturb sign on the door,
7. Also one morning a maid entered our room for the sole purpose of picking up one dirty towel. Again even though we had stated directly to her we did no need our room serviced. and the sign was on the door.
Debra
Debra,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月12日
St. Augustine Beach.
Hotel very nice. Great room, but it had no furniture. I know they are remodeling, but no excuse not be able to sit except on your bed.
Donald
Donald,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月11日
One night was not expensive is under some construction but location is great. The Front desk gentleman that checked me in was fantastic.
Zach
Zach,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月9日
Jason
Jason,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年12月8日
Pedro
Pedro,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月6日
Would recommend
Great place. Friendly staff. Renovations will make it even better. We stayed while the place was under major renovations, which caused some inconveniences. Overall good though. It
stephen
stephen,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月2日
DAN
DAN,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年12月1日
ernest
ernest,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年12月1日
Poor
No hot water in shower just luke warm and hot tub not working.
William
William,3 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2024年12月1日
Cover up construction
During our visit the hotel was under renovation which I can fully forgive for any additional dust and clutter. The issue I had was in the rooms that I was able to see during our visit. There was several areas that the drywall patching was incomplete and new cove base was installed over moldy and wet drywall. There was no light over the sink so the while area was dark but there was a table lamp that was plugged in near by that was not operational by a switch. The rooms felt “under construction” but were still used for visitors. It looks like an obvious attempt to hid the issues instead of correcting it so be cautious and aware if your stay is longer than a day or two.
Nicholas
Nicholas,2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年11月30日
I like it, quiet place, friendly people, clean 100%. I recommend the beach behind the building .😄
Heydy
Heydy,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月21日
Under construction and they don’t show that
Jose luis
Jose luis,3 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年11月19日
Quiet Hotel with Beach Access
Beautiful hotel. The restaurant, sauna, and fitness room were under construction when we were there. But the rooms were quiet. The outdoor pool and hot tub looked great and the beach is just down the street. The hotel was quiet. The staff was nice too. The only odd thing was that our room’s lamps were bright white harsh bulbs instead of the soft warm yellow bulbs you usually get. That was a surprise, but overall the start was very pleasant and it’s perfectly situated on St. Augustine beach and just 15 minutes from the historic district.
Brook
Brook,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月18日
Under construction still
Was told that only the restaurant was
No lighting in the sink area of the bathroom, had to leave the bathroom door open so the light from the bathroom would somewhat spill out to the sink area. Very poor planning on the rennovation.