I cannot understand all the positive reviews of this hotel. It was awful- we had a room on the 12th floor- the ceiling in the room was so low it made me claustrophobic, the room was dark, the bathroom was old and not clean. The small deck off the room felt unsafe due to the old railing. The pool was dirty, covered in pollen and dirt on the bottom. The elevator was also dirty - even on the 12th floor, we opted for the stars. Do not be fooled by the nice check in area- it all changes when you get to the property.