When we arrived at our hotel around 9:30/9:45 there were stains on the sheets, hair on the bed, and all over the floor of the bathroom. We asked if our sheets could be changed and was told that there were no cleaning staff on duty at the time. Instead, we had to attempt to change our sheets, our self, and we asked for a broom to sweep, but no broom was available. The young lady at the front desk said that someone will come up to sweep so We left out to allow them times to sweep but no came. When we returned to the room, we started to change the sheets out ourselves noticing no one ever came up to sweep or anything while doing so we discovered there was a bug on the back of the pillow and then in the corner my sister ended up killing two more bugs. We went down to the front desk to speak with the staff. She was very nice. She tried to find us a room. There were no rooms available at first and then all of a sudden there was one handicap room Available. We inspected the room. It was fine. We went ahead and changed into that room but we were still very skeptical and uneasy about our stay. We were so nervous that we didn’t even sleep under the covers or anything we laid on top most of us in our clothes. both staff members told us that they would notify the manager in which they did. I went to the front desk around 3:05pm the next day to speak with him and he was not there yet so we left and went to our event. When we returned, we spoke to the manager, who was not helpful.