Great location in CBD~very close to the TRAM station to offer convenient transportation to the airport or other spots~but there can be shuttle service to airport 24 hours~
Good breakfast and clean rooms~I'm impressed with this hotel~
The lady outside the elevator walked up to me and turned off the hot water dispenser as I was filling my Thermos. She said she could give me cold water, but not hot water. What kind of place is this? First, the ground floor was under renovation. There were no warnings when I booked the hotel. I had to check in from the back of the hotel through a dark parking lot walking through a narrow path. I could not get hot water from my coffee machine in my room, which was tiny. There were no closets. You get a clothes rack next to the coffee machine to hang your jackets. They put a drink center right next to the elevator on the ground floor. In most hotels, that would be an invitation for people to help themselves to coffees and tea. But this lady confronted me and made me feel to did something bad! I began to poor the water out of my Thermos, she stopped me again! Was she having pity on me to allow me to keep my few ounces of hot water?!!! I spent close to US$300 a night at this place including parking. It’s not high end for Zürich, but it’s not low rent either. I only needed a place to sleep overnight to catch my flight. I didn’t think I would be mistreated! I have never been made to feel so cheap at a hotel before. People have warned me about Novotel. Now I know. Hopefully that would have been the last time I stay in one.
Allan
1 晚家庭旅遊
4/10
Very poor customers service, tried calling prior to my stay so many times to confirm the booking details but no one answered, finally someone answered next day but guy refused to confirm my booking. Just wanted to let them know that I'll be checking in bit late but he didn't even listened to me. Thanks to Hotels.com for confirming my booking but i wouldn't suggest booking this hotel if you don’t want the stress before your holidays.
Ramandeep
5 晚家庭旅遊
6/10
真實旅客
1 晚家庭旅遊
6/10
Saqib
3 晚家庭旅遊
6/10
Reception was little rude
真實旅客
1 晚家庭旅遊
10/10
Shiva
2 晚家庭旅遊
8/10
Nice hotel! Had a big Reno while we were there so it felt a little different.