The rooms were clean, I like a full kitchen. The elevator was not working and the thermostat in the room was pre programed so it keeps reverting to the set temp every couple of hours. Woke up in middle of night burning up and the AC was changed again, made it hard to sleep well and get comfortable. They advertise a breakfast but all they had was coffee and 1package of instant oatmeal, nothing like their pictures advertised.
Heather
Heather,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 8 日
Elevator was not working. No rooms on first floor. I’m cancer patient at MdAnderson. It was difficult task walking stairs
AUGUSTIN
AUGUSTIN,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 1 日
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 9 月 1 日
Juan
Juan,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 31 日
Not great.
Place was fine for 1-night stay. Hotel should take some pride in their facility and replace old tattered curtains. Look from outside is drab and sets the standard. Get rid of broken down cars in parking lot. Also, breakfast was not good - Coffee and instant oatmeal - no fresh fruit or anything of the sort. We were there to visit our family who recently had major surgery and will be there for at least a month - probably will not come back to this hotel.
Melissa
Melissa,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 27 日
Akihiko
Akihiko,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 25 日
Will never be back
The breakfast provided was 2 granola bars or everyone to share and packaged oatmeal. When checking, we got a room with the ac not working and a broken window that wouldn't close. Elevator was out and my daughter is in a wheelchair. The room was booked with that info and they tried putting us on the 3rd floor. They then said they was only 1 room available on the first floor and they don't ususally give that one out. I told them that they really didnt have a choice. Only 1 handicap space near the front that was occupied so I had to park extremely far and was not enough space to take the chair down. Men screaming out front both in the morning and evening. Approached by a man staying at the hotel asking for our cups and yelljng about different things.
Wendy
Wendy,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 22 日
One of the ac’s ddnt work so the room was warm not comfortable.. elevators weren’t workin and that was hard as I was in Houston for a medical procedure… there was also a roach in my room…
Jessica
Jessica,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 17 日
Myra
Myra,5 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 16 日
Functional
The proximity to the Medical Center is a plus. Otherwise, the condition of the furniture, appliances, etc. Is worn, and do not expect more than a few snacks put out for breakfast.
Susan
Susan,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 13 日
Outdated
This hotel is way outdated. The lights were so dim, it literally felt like a scary movie! Beds are worn! Water pressure was low!
Salvador
Salvador,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 12 日
Ok stay
Elevator was out for the entire 3 days so walking the stairs with luggage wasn’t a pleasant experience. TV in my room was distorted and even worse was their ads telling me how they have upgraded their tvs every time I turned it on. Staff was pleasant I will say and coffee was good
Robb
Robb,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 10 日
Maria
Maria,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 8 日
This Extended Stay needs maintenance and upgrade.
Issues and Improvements
Dry wall had a hole and patched up.
Refrigerator was making quite a bit of noise
Found cockroaches in the bathroom.
Airconditioning had a smell.
Bed was not comfortable and at night we felt insect bites.
Only coffee for breakfast, management would not offer muffins or even fruits for breakfast.
There was no drinking water fountain available
Accessibility to general stores is very limited.
Floors were not clean, chairs were quite dirty and TV remote was broken.
Staff was impolite in certain cases.
No basic moisturizer or shampoo was provided, only 2 soap bars.
We were expected to request for dishes and and utencils. When provided were unclean.
Gas stove needs an upgrade.
The seating area outside the main entrance is also not maintained and has safety hazards like metal rod sticking out of the side walk.
Overall, the management needs to do a much better job of maintaining this property. A thorough investigation is needed.
真實旅客
3 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 6 日
Efrain
Efrain,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 6 日
Broken elevator filthy hotel
greg
greg,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 6 日
gabriela
gabriela,3 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 5 日
The air conditioning did not work well. It kept turning off all night
真實旅客
1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 5 日
Charlotte
Charlotte,3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 2 日
Worst Hotel EVER!
Was there for Cancer appointments at MD Anderson and the Elevator does not work with no attampt to repair for the 4 days I was there. Vending machines took your money and the front desk refused to help.
Edward
Edward,4 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 31 日
Catina
Catina,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
ABSOLUTELY GARBAGE
The first room (151) we were given was never cleaned and the entire hall smelled of marijuana. We got the front desk to change our room. The second room (125).. the A/C didn’t work well, there were roaches in kitchen area, there were fully exposed electrical outlets, barely any water pressure, and that hall also reeked of marijuana and cigarettes. We took a very long trip to visit Texas children’s hospital and we had no choice but the stay in this place bc of the condition my severely disabled son was in due to the exhaustion from the drive.
Joshau
Joshau,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 30 日
When I checked in the only room available was on the third floor and the elevator was out of service.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 30 日
DO NOT STAY HERE
Family emergency caused us to book these hotels to allow us to stay near the hospital just for them to force us to cancel 1 room once we arrived telling them room was unavailable and then the second room they gave us was locked and unable to be slept in. We called over to front desk and they tell us “not much we can do” what do you mean not much we can do?? Finally after 20 minutes or so they give us a room with 1 king bed and 1 sleeping sofa which is the same room we had booked for the 2nd booking and told us wasnt available??? Make it make sense. Worst part is they gave us sheets, pillows, and pillow cases because that the “beds weren’t made” & on TOP of that “your room is on the 3rd floor oh and btw our elevator isn’t working” WDYM??? Worst hotel stay ever. If i could give negative 5 stars I would