The hotel itself is nice. You walk up to pretty water fall and doors that open automatically as you walk up. The main lobby is nice, decor is inviting. Front desk staff was friendly and helped us get acquainted to everything. The walk to our room was kinda hectic, as people were having a good time socializing, playing games, etc. Our room was on the 1st floor , outside near the pool. The room was very nice but very dark. They really need new bright lighting. Everything looked cleaned and bed was okay, I did have lower back pain, assuming bed (not sure). My ONLY ISSUE, is the ASSUMPTION that you need your key card to come in through the back parking lot. One day, I was like let me open without my key, and the doors were VERY MUCH unlocked. Meaning ANYBODY can get onto the property at any time or any moment. Immediately UNSAFE! For the amount of money spent on those rooms, that made me VERY upset !
LOCK THE DOORS !!! We deserve to feel safe on your property, especially after spending thousands of dollars.
Other than that, the property is nice, but just know, you aren’t protected by the property at all.