4/10
Overall, we had a good time. But, check in was horrible. We arrived early. At 3:30pm, was told our ocean view room would be available in 15 minutes. 15 minutes turned into 45 minutes. When we got to our room, we had no water, was told it would be on in a hour. We also could not open the door to balcony, it was jammed. Maintenance man came an hour later, he kicked the door to balcony open, then filed the door down so we could open it. So, after driving 5 hours to get there, we were finally able to shower after 2 1/2 hours. The beds were the most uncomfortable we have ever had. Contacted management regarding a partial refund, had no response.
Ed
3 晚旅行