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The Regency Waterfront Hotel

3.5 star property
Kuala Terengganu hotel with restaurant

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Regency Waterfront Hotel

Interior
Aerial view
Interior
Interior
Deluxe Double Room | Desk, iron/ironing board, free WiFi

Reviews

7.0 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Air conditioning
  • Laundry facilities
  • Free parking
  • Free WiFi
  • Restaurant
Main amenities
  • Daily housekeeping
  • Restaurant
  • Breakfast available
  • Room service
  • 24-hour front desk
  • Air conditioning
  • Laundry service
  • Meeting room
  • Luggage storage
Feel at home
  • Refrigerator
  • Private bathroom
  • Television
  • Daily housekeeping
  • Coffee/tea maker
  • Elevator

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, iron/ironing board, free WiFi

Deluxe Twin Room

Highlights

Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, iron/ironing board, free WiFi

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Premier

Desk, iron/ironing board, free WiFi

Family Premier

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Private bathroom
Electric kettle
Free bottled water
Coffee/tea maker
Satellite channels
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

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Exterior

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Air conditioning
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8.6 out of 10, Excellent, (10)
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About the neighborhood

Map
Jalan Sultan Mahmud, Kuala Ibai, Kuala Terengganu, Terengganu, 20400

What's nearby

  • Floating Mosque - 13 min walk - 1.1 km
  • Malaysian Handicraft Centre - 4 min drive - 3.1 km
  • Kuala Terengganu Drawbridge - 8 min drive - 7.4 km
  • Pasar Payang - 8 min drive - 7.3 km
  • Crystal Mosque - 14 min drive - 11.6 km

Getting around

  • Kuala Terengganu (TGG-Sultan Mahmood) - 30 min drive

Restaurants

  • ‪Warong Norazila Kuala Ibai - ‬14 min walk
  • ‪Mama Kim Sauna Mee - ‬15 min walk
  • ‪Domino's Pizza - ‬14 min walk
  • ‪Kedai Mee Sup Mek Som - ‬3 min drive
  • ‪Sushi Dok Beh - ‬14 min walk

About this property

The Regency Waterfront Hotel

Enjoy your visit to Kuala Terengganu with a stay at The Regency Waterfront Hotel. Guests will have free perks like WiFi and self parking.

At a glance

Hotel size

  • 165 rooms

Arriving/Leaving

  • Check-in time starts at 3:00 PM
  • Minimum check-in age: 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in rooms

Parking

  • Free onsite self parking

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10 AM
  • Restaurant
  • Room service (limited hours)

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Luggage storage

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Electric kettle
  • Iron/ironing board (on request)

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Free bottled water

More

  • Daily housekeeping

Special features

Dining

Onsite venue - This restaurant specializes in local and international cuisine and serves breakfast, lunch, and dinner.

Fees & policies

Policies

This property accepts credit cards.

Also known as

Regency Waterfront Hotel Kuala Terengganu
Regency Waterfront Hotel
Regency Waterfront Kuala Terengganu
Regency Waterfront
The Regency Waterfront
The Regency Waterfront Hotel Hotel
The Regency Waterfront Hotel Kuala Terengganu
The Regency Waterfront Hotel Hotel Kuala Terengganu

Frequently asked questions

Does The Regency Waterfront Hotel offer free cancellation for a full refund?
Yes, The Regency Waterfront Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Regency Waterfront Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at The Regency Waterfront Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at The Regency Waterfront Hotel?
You can check in starting at 3:00 PM. Check-out time is noon.
Are there restaurants at or near The Regency Waterfront Hotel?
Yes, there's an onsite restaurant that offers local and international cuisine.
What's the area around The Regency Waterfront Hotel like?
The Regency Waterfront Hotel is located a short 13-minute walk from Floating Mosque.

The Regency Waterfront Hotel Reviews

Reviews

7.0

Good

6.8/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

2/10 Poor

Booking done 3 months before arrival date arrived at the hotel, hotel already closed/shut down for a couple months according to nearby shop Should give us an early notice, luckily we are able to get another hotel during this school holiday Terrible customer service
Iskandar, 2-night family trip
Verified Expedia guest review

6/10 Good

No reason how to say about
1-night trip
Verified Expedia guest review

4/10 Fair

Aini Azimah, 1-night romance trip
Verified Hotels.com guest review

8/10 Very Good

Hotel has a small cafe in front of the main entrance selling local food, cakes etc. Nice to gather my group of friends there. Hotel allowed us to park our cars in their premise ( with security guard ) when we went to island for two nights free of charge. Unfortunately, the lift was not working when we checked in. So we are not able to stay at higher floor, which should have better view.
LiewKee, 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Hotel are nice
NURHIDAYAH, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Overall OK. Except that when I check in, the process are a bit slow. The reception can't find my booking at first. That's the slowest check in process I ever had.
1-night trip
Verified Expedia guest review

6/10 Good

bathroom so bad.no hot water.
surekah binti bidih, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

All ok i like it..
Zaharah, 1-night family trip
Verified Expedia guest review

8/10 Very Good

mohd azan, 2-night family trip
Verified Hotels.com guest review

8/10 Very Good

All is good accept the bathroom, will become flood when shower
Verified Hotels.com guest review

8/10 Very Good

Hotel selesa, perkhidmatan bagus
Verified Hotels.com guest review

2/10 Poor

Too bad .. the lift is not working.
قاسيم, 1-night family trip
Verified Hotels.com guest review

6/10 Good

I was terrible..i need to climb until 4th floor to my room cause the elevator breakdown and hotel management could not give any initiative to help me to bring my dad with strock to the room. I’m very sad when check-out i found service elevator can be use but they said only for staff. This could not be happen because your customer is your achievement if client not happy means your archievement is low!
2-night trip
Verified Expedia guest review

8/10 Very Good

NUR MAIZURA, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Norhazlin, 1-night trip
Verified Hotels.com guest review

6/10 Good

Quiet area.Away from town.Good for walking around.
slow kitchen service. good staff should have iron in the room TV very bad,perhaps too old
2-night trip
Verified Expedia guest review

8/10 Very Good

zulkifli, 1-night business trip
Verified Hotels.com guest review

4/10 Fair

The room filled with cigarette smells, broken sink
The room filled with cigarette smells, no windows broken sink. changed the room only after constant complaint. itin 7317247697197
Sungeun, 6-night trip
Verified Expedia guest review

8/10 Very Good

Great experience during stay. Excellent location, view and staff
1-night trip
Verified Expedia guest review

6/10 Good

Do not expect too much from this hotel..
No own pool. Got to go to the sport complex,next to the hotel.The receptionist is not friendly.Book a double bed room but got twin bed, saying that no double bed room available at that time.
2-night family trip
Verified Hotels.com guest review

8/10 Very Good

Nice hotel
Comfort hotel to stay but please ensure the facilities like water heater is working and the toilet door can be lock.
afar, 1-night trip
Verified Expedia guest review

2/10 Poor

Worst ever hotel. Should not consider at all.
Hotel look good from outside but totally different when enter the hotel. Very old carpet. Room smells very bad. Air cond not cool. Water heater not function. they should put themselves as a customer. very bad. wont come back.
1-night trip
Verified Expedia guest review

6/10 Good

Beautiful Lagoon hotel
The hotel is quite old.The furniture need refurbishment.The toilet is slippery .The location and the natural environment is fantastic
Hamzah, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Very wide & beautiful room. So comfortable.
NUR AFFIQAH, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

spacious room
spacious, comfort
1-night family trip
Verified Hotels.com guest review