Dealing with the front desk was like pulling teeth. Princess was her name, very dry and wouldn’t look at guest was a weird interaction.
Now the part where I ran out.
Let’s start with the hallways are stained and gross..
The refrigerator in the unit looked junky and smelled awful…
MY BED HAD ROACHES.
ONE CRAWLED INTO MY BELONGINGS!
I recorded this and left the room
“Princess “ didn’t hesitate to refund me. But didn’t give me a receipt, email or say anything.. she just stood there and told me to take a picture of HER screen as proof I’ll get my refund.. uh… ok? she tore my old receipt vs giving it back as paper trail incase I don’t see my money.
Otherwise I’m taking this to FDH and FDAC ASAP
Pedro
Pedro,2 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 24 日
Anthony
Anthony,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 23 日
My experience was good. It was just for a one night stay and I have no complaints. It could’ve been Cleaner. That would be the only thing I could say.
Christie
Christie,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 20 日
Kacy
Kacy,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 18 日
Sevice was good but room was nasty and smelled horrible.Never again will I stay here.
Natalie
Natalie,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 18 日
Terrace
Terrace,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 13 日
Blinds didn’t shut all the way. Very uncomfortable. Bathroom glass door would not shut and had to be held manually. Lots of small inconvenient issues.
Briane
Briane,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 7 日
Quade
Quade,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 29 日
Douglas
Douglas,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 28 日
Roach infested!!!
Tiffany
Tiffany,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 19 日
Willona
Willona,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 16 日
Stay away from this place
Rooms are non- smoking but still smell terrible! The carpet is dirty with old stains and smelly. We asked to be changed and they lied that they were all booked. The front desk did come up and spray and he even said it smelled terrible and commented housekeeping should have sprayed. We paid $150 and had the worst experience!
Romy
Romy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 16 日
Necesito felicitar al equipo de este hotel y en particular limpieza donde todo estaba que brillaba . Wao me impactó tanto la pero tanto la limpieza.El personal del lobby muy atento.
Marioli
Marioli,1 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 15 日
Worst hotel ever
They did not let us stay
They said it was canceled but we didn’t
They took our money and no refund
That is theft
I will highly recommend never to use that hotel or hotels.com because neither of them would refund my money
When they cancelled me and didn’t let me in
Ruben
Ruben,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 15 日
Smells disgusting in the building carpets give off nasty smell and look filthy and they advertise breakfast and never had any breakfast at all.
Michael
Michael,1 晚好友同遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 15 日
sherri
sherri,2 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 12 日
Tried calling office to notify a late check in but no answer. When arriving I was told the room was marked as a no show due to system night audit. Didnt even stay there due to no one answering the office phone.
Cecilia
Cecilia,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 12 日
Excelente hotel
rosa
rosa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 9 日
Alan
Alan,10 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 8 日
bugs beware
The room was clean, but found two cockroaches in the bathroom.
not much of a breakfast.
Bruce
Bruce,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 8 日
Do not stay here!!!!!
Absolutely disgusting. Filthy and the smell was awful! Smells like dumpster and pee. Worst place I have ever been. Arrived late at night so we stayed first night . Cancelled 2nd night stay.
Jennie
Jennie,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 3 月 6 日
The property clean, the staff was great.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 3 月 4 日
Rough spot
Front desk attendant was rude and started banging on our door as soon as we got checked in asking if someone previously left keys in the room. Overall room condition was very poor and there was a gang of young men hanging out in the parking lot.