I booked three different room categories at Orange Resort for December 10 – December 12. The photos for the room categories shown are not what I received. For example, the Superior Bungalow – Garden View shown the bathroom has double glass sliding door for the bathtub, I received a room # 71 with just a shower with half of the door was missing and the hinges are sticking out, which could be hazardous (see photos). When I complained to the front desk that room with missing door or in need of repair shouldn’t be given to guest, Ms. Tan replied that all rooms in the resorts had had half of their glass shower door removed because the owner didn’t want the shower door to be stained with water mist. Really??? If that was the intention of the owner, why the hinges are not removed and walls are patched and why half of the door is left standing? And if that was the truth, why room # 68, which is lower category Deluxe Room – Garden View, in which a member of my party stayed, has a complete glass shower door (see photos). In addition, room # 18, which is higher category Superior Bungalow – Beach front, in which members of my family stayed, has complete double sliding glass shower door (see photos). Please see photos showing the room in desperate need for repairs. Also a photo of the glass shower door was removed from my room and left outside of another close-by room. Even the towels were just rag. As you can see in one photo, the bath mat was a piece of rag torn out from worn out towels