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Maya Cabanas & Cenote Tulum

2.0 star property
Guesthouse with private beach, near Sian Ka'an Biosphere Reserve

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Photo gallery for Maya Cabanas & Cenote Tulum

Beach bar
Bungalow Queen Suite
Point of interest
Point of interest
Point of interest
Maya Cabanas & Cenote Tulum offers a tranquil retreat near Sian Ka'an Biosphere Reserve. Unwind on the sun-kissed terrace, explore the lush garden, or take a kayak out for an adventure. Guests praise the multilingual staff and convenient bike rentals.

Reviews

6.2 out of 10
Good

Popular amenities

  • Non-smoking
  • Free parking
  • Free WiFi

Main amenities (10)

  • Daily housekeeping
  • On a private beach
  • Terrace
  • Garden
  • Multilingual staff
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance
  • Kayaking
  • Bike rental

Feel at home (6)

  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
  • Free self parking
  • Free toiletries

Room options

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The price is NT$1,219
NT$1,582 total
includes taxes & fees
Feb 27 - Feb 28
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About the neighborhood

Map
Carretera Tulum Boca Paila Km 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk
  • Ven a la Luz Sculpture - 2 min drive
  • Las Palmas Public Beach - 9 min drive
  • Playa Paraiso - 11 min drive
  • Tulum Mayan Ruins - 13 min drive

Getting around

  • Tulum Intl. Airport (TQO) - 61 min drive

Restaurants

  • ‪Rosa Negra Tulum - ‬19 min walk
  • ‪Hartwood - ‬19 min walk
  • ‪La Taqueria - ‬2 min walk
  • ‪Arca - ‬18 min walk
  • ‪Wild - ‬3 min walk

About this property

Maya Cabanas & Cenote Tulum

Maya Cabanas & Cenote Tulum offers a great location, putting you within a 15-minute walk of Tulum Beach and Sian Ka'an Biosphere Reserve. Free self parking is an added perk, and guests can keep active with onsite kayaking. Other highlights include a terrace and a garden.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 8 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cribs (infant beds)
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Wheelchair-accessible parking on site
DONE

Other information

    • Smoke-free property

Property amenities

What to do

  • On a private beach
  • Ecotours
  • Kayaking
  • Scuba diving nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Multilingual staff
  • Bicycle rentals

Facilities

  • Garden
  • Terrace

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

Room amenities

Home comfort

  • Ceiling fan

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Toilet paper

More

  • Daily housekeeping

Fees & policies

Refundable deposits

  • Breakage deposit: USD 50 per stay

Policies

This property does not have elevators.
This property accepts credit cards. Cash is not accepted.

Also known as

Maya Cabanas Cenote Tulum Hotel
Maya Cabanas Cenote Hotel
Maya Cabanas Cenote Tulum
Maya Cabanas Cenote
Maya Cabanas Cenote Tulum
Maya Cabanas & Cenote Tulum Tulum
Maya Cabanas & Cenote Tulum Guesthouse
Maya Cabanas & Cenote Tulum Guesthouse Tulum

Frequently asked questions

Is parking offered on site at Maya Cabanas & Cenote Tulum?

Yes, there's free self parking.

What are the check-in and check-out times at Maya Cabanas & Cenote Tulum?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at Maya Cabanas & Cenote Tulum and nearby?

Have fun during the warmer months with activities such as kayaking. Additional recreation onsite includes ecotours. Enjoy amenities like a private beach and a garden.

What's the area around Maya Cabanas & Cenote Tulum like?

Maya Cabanas & Cenote Tulum is a short 1-minute walk from Tulum Beach and 13 minutes' walk from Sian Ka'an Biosphere Reserve.

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Maya Cabanas & Cenote Tulum Reviews

Reviews

6.2

Good

7.0/10

Cleanliness

7.0/10

Staff & service

4.8/10

Amenities

6.2/10

Property conditions & facilities

Reviews

2/10 Poor

Bad service, double booked our rooms
We made a booking far in advance. Upon arrival they appeared to have double booked their hotelrooms so even though we already paid for everything we had to spend the whole day looking for another place to stay. The alternative they offered was a hotel in the city center far away from the beach and nothing like the experience we were looking for. Luckily we found some other places to stay but we had to book 2 different hotels because it was busy everywhere. The guy behind the desk wasn't very helpful and showed little interest. I wouldn't recommend staying there. Rather go to Chan Cabanita we had a great stay there right at the beach.
Sarah, 2-night trip

4/10 Fair

El pago al hotel le aparece que no se le pago la estancia y me quisieron cobrar nuevamente no me hicieron el cobro por cuestiones de internet pero se quedaron con mis datos de la tarjeta y me van a volver a hacer el cobro me gustaría me pudieran apoyar con el comprobante de pago del hotel gracias
Juan, 1-night trip

10/10 Exceptional

Excellent place! Peaceful, wonderful beach, best area to relax and disconnect from the world
5-night trip

8/10 Very good

Cabañas en plena naturaleza
La cabaña era cómoda pero hubiera hecho falta un ventilador más potente porque pasamos mucho calor. Lo que más nos ha gustado es el entorno natural, la posibilidad de utilizar el kayac para explorar el cenote y ver animales. También el recepcionista y los trabajadores han sido muy atentos y agradables. Quién espere las comodidades de un hotel mejor que no venga, no deja de ser una cabaña en plena naturaleza.
Raquel, 7-night trip

10/10 Exceptional

The people working there were very friendly and helpful. It was beautiful there as well and very well taken care of.
4-night trip

2/10 Poor

Llegue estando embarazada, caían arañas del techo nunca mw regresaron el dinero
Karina, 2-night trip

2/10 Poor

PLEASE READ BEFORE BOOKING HERE! This property is awful. No Internet, no hot water, the windows protection was broken, and there a lot of insects in a room. Nobody can speak English to explain. The service is awful, no water to drink. Don't look on pictures, they are completely different from what you will see!!! We originally booked here because the pictures made it seem as a cool experience and it looked as though you are on the beach, in actually it is not. The room did not have water nor electricity, nor internet we had to find the internet in another hotel and booked another hotel because it was not safe to stay in this hotel. The guy on front desk was so rude and didn’t want to help. We paid 800$ for 4 nights for nothing because we did not stay at this hotel and they did not money at least part of it. The max cost is 40-50$ because it is like cabin in the wood. I am very disappointed with Expedia because they have to check the places which they sell and provide prices based on place conditions. The manager was lying because they said they will not refuse to reimburse. But we did not get anything back. They had to return at least half. Not the case. I am so disappointed in Expedia for not trying to help. I would not book this hotel. You WILL regret it. Please stay away from this hotel. It is the worthiest experience. When you paid $800 for nothing.
4-night trip

6/10 Good

Me pareció bonito, pero muy poca atención. Las personas que nos recibieron parecían estar intoxicadas.
Nallely, 2-night trip

2/10 Poor

PLEASE READ BEFORE BOOKING HERE! I originally booked here because the pictures made it seem as a cool experience and it looked as though you are on the beach, in actually it is not. When we arrived after a 2 hour drive to the cabaña we were given a hut. The hut did not have water nor electricity for the 1st part of our stay. When we asked the man at the desk to help us he said he would but I believe he forgot so my friends went to ask him again. With this being said we did not have a fan and were not able to use the bathroom until it was fixed. The bathroom has no separation so the water goes EVERYWHERE. Which led me to fall and hurt my arm and leg on my vacation. I decided to check out and find another place to stay but the guy I believe his name is Jorge told me I had to call Expedia, FYI there is no WiFi and no reception, my phone unfortunately broke during the stay so I was unable to call until I got back to California. Jorge was so rude and didn’t want to help and told me i had to do it on my own. When I refused to leave he asked his boss and his boss explained if I call Expedia they will not refuse to reimburse. Not the case. I am so disappointed in Expedia for not trying to help. I would not book this hotel. You WILL regret it.
Alyssa, 3-night trip

6/10 Good

Es una buena opción, especialmente por un cenote que forma parte del hotel. Sin embargo las cabañas no tienen prácticamente mobiliario (una silla al menos para sentarte a leer, sillas en sus terracitas, etc). El desayuno americano que ofrecen es en verdad muy básico.
David, 4-night trip

8/10 Very good

Nettes Ambiente im Dschungel. Einfache saubere Cabanas. Sehr gute Lage zum Beach Club über die Strasse. Sehr schöner, ruhiger Strand ohne Partyzwang. Letzte Unterkunft an die das Collectivo für 20 Pesos in die Stadt fährt. Frühstück und Engagement der „Köchin“
4-night trip

6/10 Good

El hotel esta limpio y las cabanas muy tipicas, a mi parecer necesita mantenimientoy tener kayaks suficientes para poder cubrir lo que ofrecen a los huespedes. A mi parecer es un hotel muy mal aprovechado
1-night trip

10/10 Exceptional

It was lovely
Diana, 1-night trip

2/10 Poor

2-night trip

4/10 Fair

Good location. No hot water. Bed bugs. Terrible breakfast.
2-night trip

8/10 Very good

TODO MUY BIEN, AUNQUE EL DESAYUNO MUY SENCILLO, COMO QUE HACE FALTA AGREGAR UN PAR DE HUEVOS AL GUSTO. TAMBIÉN WIFI SOLAMENTE EN ÁREAS COMUNES, DEBERÍAN DE METERLO EN LAS CABAÑAS.
LETICIA, 8-night trip

8/10 Very good

Would return
Great bang for your buck! You get to use the beach club across the street which is very nice.
Alan, 1-night trip

8/10 Very good

Cerca de la playa y tiene un cenote natural en el que puedes nadar y practicar Kayac sin costo alguno. El lugar es un paraíso, también te prestan bicicletas.
3-night trip

2/10 Poor

Horrible !!!!!!!!!! Nous avons réservé 10 jours cette herbergement via votre site. Nous y sommes resté que 3 jours Nous avons du partir Car ce qui n était pas précisé sur la contact avec vous . Il n y pas électricité de 21h30 a 8h30 On rentre dans le noir chaque soir Nous ne pouvons pas utilisé les sanitaires De plus le seul point d eau et la douche???? Si l on peut appeller cela une douche L eau de la douche est alimenté pas une eau sale et salé . Et tant qu a la cuisine commune un bidonville Pas d eau pas évier pas frigo et pas électricité . Et le petit déjeuner continental se résume à du pain mie et un calé noir ..Concert incessant des moteurs de groupe électrogène ..Une route non une piste de 5 km compter 30 minutes à une 1 heure pour ce rendre à cette hotel . Je vous ai demandé un remboursement pour les 7 jours restant Et la aucune réponse ?? Seul note positif le personnel et le cadre
10-night trip

4/10 Fair

no electricity at night. scary. especially in a time when people are being killed in places like that according to the news. insect infested room. no hot water.
Dru, 2-night trip

2/10 Poor

Sè que el precio que se paga por habitaciòn es bajo para estar en tulum pero no por eso van a tener en tan horribles condiciones todo. Las sàbanas estaban como con manchas de sangre, las cortinas tambièn, los colchones incòmodos, el agua de lavabo y regadera es de mar, unas ventanas solo tenìan mosquitero. Estuve en el cuarto media hora y decisì no pasar la.noche ahí. Lo màs incòmodo de ver.fueron las mamchas de sangre
EDNA, 1-night trip

10/10 Exceptional

I loved it you feel you are in the middle of the jungle!! Service and internet wasn't very good but wifi it's available for guests.. the cenote was sooo convenient plus you get free access to one of the beaches across the street. And we loved itt!!!!the rooms need some work. But i enjoyed it so much.
Lillian, 4-night trip

8/10 Very good

8-night trip

6/10 Good

Buena ubicación, el acceso al club de playa excelente.
3-night trip

2/10 Poor

Descuidado. No lo recomiendo.
Estaba sucio, no había agua caliente y era agua salada en las regaderas, el "desayuno continental" era cereal, el lugar lo venden "con wifi" por que en la recepción tienen pero las cabañas No. La recepcionista super amable y simpatica. El lugar deja mucho que desear. Honestamente no lo recomiendo le falta una buena administracion y mantenimiento.
Fernando, 2-night trip