The front desk clerks were very friendly. The room was very clean. The bed is not comfortable. The pillows are fine. The reason for less than a glowing review, as we have stayed here each time we come to town is the continental breakfast. We ate at about 8:30am, and breakfast closed at 10:00am. Two drink dispensers were out of order; no apple juice or speciality coffee, all minor. The sausage was burned. The gravy was sour tasting. There was very little milk for cereal, etc. The general stock of food was low. The waffle mix was restored. There were no forks, and when requested, the attendant with no gloves on their hands, handled the forks in every manner to align and put into container. This included dropping one fork on the floor with no effort to pick up. While the food service counters were tidy, the "roach motel" from Cook's pest control in plain view was a massive disappointment.