Schlitterbahn New Braunfels Waterpark - 5 min drive
Landa Park - 6 min drive
Getting around
San Antonio International Airport (SAT) - 33 min drive
San Marcos Station - 21 min drive
Restaurants
Gristmill River Restaurant & Bar - 3 min drive
Festhaus - 4 min drive
Sonic Drive-In - 17 min walk
Black's Barbecue - 15 min walk
Wings and Rings - 11 min walk
About this property
Hacienda del Rio
Hacienda del Rio is a great choice for a stay in New Braunfels. Guests can enjoy the outdoor pool, and kayaking and canoeing are nearby. The helpful staff and location get great marks from fellow travelers.
Languages
English
At a glance
Hotel size
47 rooms
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in/out available
Minimum check-in age: 18
Check-out time is 11:00 AM
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets allowed (2 total)*
Service animals welcome
Pets must be supervised
Internet
Free WiFi in public areas
Parking
Free uncovered onsite self parking
Other information
Smoke-free property
Property amenities
What to do
Pool table
Kayaking nearby
Water tubing nearby
Services
Front desk (limited hours)
Facilities
Garden
An outdoor pool
Arcade/game room
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning and heating
Sleep well
Bed sheets provided
What to enjoy
Separate dining area
Freshen up
Shower/tub combination
Soap and shampoo
Hair dryer
Towels
Toilet paper
Food and drink
Refrigerator
More
Daily housekeeping
Access via exterior corridors
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Policies
This property does not have elevators.
This property accepts credit cards and debit cards. Cash is not accepted.
Also known as
Hacienda del Rio Hotel
Gruene Outpost River Lodge
Hacienda del Rio New Braunfels
Hacienda del Rio Hotel New Braunfels
Frequently asked questions
Does Hacienda del Rio offer free cancellation for a full refund?
Yes, Hacienda del Rio does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Hacienda del Rio?
Yes, there's an outdoor pool.
Are pets allowed at Hacienda del Rio?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at Hacienda del Rio?
Yes, there's free self parking.
What are the check-in and check-out times at Hacienda del Rio?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11:00 AM. Express check-in and check-out are available.
What is there to do at Hacienda del Rio and nearby?
Have fun with nearby activities like kayaking, water tubing, and canoeing. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include an arcade and a garden.
What's the area around Hacienda del Rio like?
Hacienda del Rio is located by the river, a short 2-minute walk from Guadalupe River. Travelers love the hotel's prime location.
Hacienda del Rio Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.4/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 22, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 19, 2024
Nice motel
The motel was very clean and the room was comfortable. The overall aesthetic was a little outdated but still very accommodating and inviting. The only negative I have is that the walls/floor/ceiling are very thin and you could hear other guests. At night it sounded like the people above us were literally in our room with us.
Kaci
Kaci, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 8, 2024
Great place to stay by the river.
Jeannie
Jeannie, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Nov 17, 2024
Debbie
Debbie, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 16, 2024
Lora
Lora, 1-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 4, 2024
Selena
Selena, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 29, 2024
Excellent place
Excellent place to relax and have a good time
Juan
Juan, 1-night trip with friends
Verified Hotels.com guest review
2/10 Poor
Oct 27, 2024
Plot Twist Adventure
The pictures that were posted online did not accurately represent this facility. This hotel was a 1960’s built model that included the original furniture. The door did not shut or lock correctly which was a direct safety issue. The bed, rugs, and linens were soiled & disgusting. The entire facility was in need up being updated. When looking at the actual room versus the online pictures, it was obvious that the pictures had been modified by AI. Overall, it was a sketchy location & hotel. I was extremely disappointed upon arrival and immediately began looking for a new location to stay during the this trip to New Braunfels. I immediately contacted management upon arrival for another hotel in the area. I did not stay around long enough to take pictures but I should have to post so people can make informed decisions.
Wendy
Wendy, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 26, 2024
My wife and I met the wonderful owner. We informed her that we truly enjoyed our stay.
Rick
Rick, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Ruth
Ruth, 2-night family trip
Verified Hotels.com guest review
8/10 Very Good
Oct 22, 2024
Kathy
Kathy, 1-night trip with friends
Verified Hotels.com guest review
6/10 Good
Oct 17, 2024
Not a great experience here.
Michelle
Michelle, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Lovely trip. The place has recently been remodeled and it is well done. It is a terrific property.
Joe
Joe, 2-night trip
Verified Hotels.com guest review
6/10 Good
Oct 13, 2024
Over priced, we expected better for the price. No coffee, cups and that’s something every hotel should have.
Verified traveler
1-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Larry
Larry, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 18, 2024
This property was conveniently located between downtown New Braunfels and Gruene- not really convenient to walk but very close to drive. I stayed midweek and it was very quiet and it would’ve been nice to see some staff who might be able to give a bit of direction to a first time visitor however, online check-in and information was easy to access. The property is undergoing renovations and I definitely look forward to returning with a small group when we can make time to enjoy the property and it’s outdoor pool, clubhouse and beautiful river location.
Darci
Darci, 2-night trip
Verified Expedia guest review
6/10 Good
Sep 16, 2024
Not a 9 out of 10.
It was located conveniently, but there were no electrical outlets by the beds. My husband requires a cpap to sleep. We got in after midnight, had to go back out to find an extension cord and all stores close at midnight. It was a rough night. Also, there were silverfish bugs in our bed. We found 3. I would not stay here again. They never restocked towels or toilet paper and we actually stayed 2 days.
Jaclyn
Jaclyn, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 14, 2024
Luz
Luz, 1-night trip
Verified Expedia guest review
8/10 Very Good
Sep 13, 2024
jamie l
jamie l, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 8, 2024
Love the look of the room and the beds were so comfortable. We slept great! We stayed in on of the units facing the river with two beds in it. Beautiful view :) The staff was friendly and check in was easy. As far as cleanliness, there were a few crumbs on the desk and minor stains on the bedding so not sure how well it was cleaned. The back of the property smells sometimes (especially if there’s no breeze). Possibly due to sewage in the area? One thing we found was a challenge was that the bathroom and general room area did not have sufficient lighting for applying makeup or during nighttime when hanging out. If you’re planning to read a book at night you may want to bring an extra mini light and extension cord because the outlets are few and far from some of the beds or depending on which side of the bed you’re on. Overall, we had a very pleasant time and would love to visit again.
Elisha
Elisha, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 7, 2024
margret
margret, 1-night trip with friends
Verified Hotels.com guest review
8/10 Very Good
Sep 4, 2024
Our family had a great time on the property. We floated the river down to the property. We had a great time playing pool, swimming at the pool, and being able to have our dog with us. Wish we had a renovated room though since we spent the entire week there.