When we went to check in, the person at the front desk told us there were no towels for the room. He went to the back and came back with several wash cloths. We asked if we could get towels and he said “no, someone else needed extras earlier today so we have none left”. I asked if we could cancel the booking and go somewhere else. He said yes but never canceled. I was still charged.
Ashley
Ashley,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月4日
Sherry
Sherry,2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年11月4日
Krissy
Krissy,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月28日
Willie
Willie,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年10月25日
Love Holiday day inn Express
Rachel
Rachel,1 晚家庭旅遊
Expedia 真實旅客評語
6/10 不錯哦
2024年10月19日
Much to be desired
The bed was too soft and there were also ants on the bathroom. The hall smelled like skunk which may indicate someone smoking in the (non-smoking) hotel. And the room kinda smelled moldy and the outer was looked like it had water damage. Staff was friendly upon check in but the hotel left much to be desired.
Angel
Angel,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年10月17日
Arrived and my already paid reservation for 3 nights was cancelled. However the front desk said they had a non rentable room with no T.V., they could clean for us. We waited an hour and a half for this room. The room smelt like bleach, with light paint droppings all over furniture, the shower barely worked. The next day we were moved into adequate rooms. Unfortuately there were no other hotels with rooms available due to this fall festival. The staff said they would compensate me for the first night stay, so far this has not happened. Not sure I will use expedia again.
dorothy
dorothy,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年10月7日
We need a place to sleep for a couple of nights when me move out of the area. Good service and excellent breakfast.
Nayda
Nayda,2 晚浪漫之旅
Expedia 真實旅客評語
2/10 不太好
2024年9月25日
Have you ever heard of the expression lipstick on a pig? If you haven't, then you'll definitely learn what it means when you go to this hotel. I have no clue how this hotel has as many five star reviews as it does. Believe the few bad reviews, because they tell the true story. We picked this hotel because it had such a high rating in the area. But soon found out
that these ratings are not appropriate for this establishment. It appears that someone came in and did a quick remodeling. The pictures make it look like an updated, clean, and decent place to stay. Don't let the pictures deceive you. Our mattresses were sunken in. The bathroom looked old and moldy with a worn out tub. The ceiling had remnants of water damage. Big stains on the carpet and upholstery. The accommodations in the room were put together cheaply. Whoever painted this hotel didn't care how it turned out. The common areas are just the same. Dirty. Smelly. Rundown. If you're willing to take a quick glance from afar, it seems like a decent place to stay. But don't be fooled by a pig in lipstick. Wouldn't recommend this stay to anyone for this price. Might as well stay at a crack motel for half the cost and get the same experience.
Robert
Robert,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年9月23日
Shaquita
Shaquita,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年9月16日
Kathy
Kathy,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年9月13日
Jonathan
Jonathan,2 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年8月31日
yolanda
yolanda,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月29日
Overall my stay was good just my pillows was flat not comfortable and housekeeping didn't clean my room gud the floor wasn't vacuumed and they didn't change sheets on bed had same sheets on bed
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月26日
yolanda
yolanda,7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月22日
LATASH
LATASH,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年8月21日
Booked my mother a room her tv didn’t work her bathroom was filthy the bathtub was so nasty like they haven’t cleaned it in months . The lady wasn’t very accommodating I wouldn’t recommend a dog to book a room at this hotel.
Dominique
Dominique,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年8月19日
Gabrielle
Gabrielle,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月7日
Donny
Donny,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月2日
yolanda
yolanda,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2024年7月28日
Do not stay here
Terrible mold smell. Carpet wet from malfunctioning a/c. Dead bugs in room. Bathtub was a death trap. Everything was in very poor condition.
Alison
Alison,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年7月23日
Carlos
Carlos,4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年7月22日
We arrived late at night to the hotel. From the outside it appeared to be okay. However, the interior was pretty terrible. Our room smelled like urine, our toilet wasn’t anchored to the ground, there was traces of mold in the shower, and we even killed a couple of roaches.
It seemed like the beds were new and updated, and the staff was extremely helpful and kind.
I’m just disappointed reading that all other guests commented on the cleanliness of the hotel. That is a must for me in a stay. So I thought we’d be okay.