Everything is at the average level except the showering. We got problem of the hot water, which was unstable and the staff could not help. Which was at the midnight 12. Room is a bit old but clean . Breakfast is just common and nothing special.
YUAN-TSE
YUAN-TSE,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2020 年 1 月 1 日
Good location
Stayed here for two nights. The main advantage is the location, only a few minutes walk from the main square. Room is basic and standard but clean, and the point that I liked about the room is there is no carpet. Wifi connection is good.
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2019 年 12 月 16 日
中規中矩的飯店
Check in (11:00am) 跟Check out (9;00am)的時間蠻特別的 很適合一大早抵達 或是一大早要離開的旅客 早餐四點就開始也是很適合一早要出門的人
Very good service and friendly employee. Great location . It is easy to reach any famous location
Shih Kuan
Shih Kuan,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
10/10
excelente!
Maria
Maria,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 12 日
Savitri
Savitri,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 11 日
Amazing hotel
We first got into the Novotel very early in the morning. We were received by this huge patio and colorful seating areas. Our first room had a window that faced the street so we couldn’t open it and our drain didn’t work properly. We informed the management about this and we had already booked another stay in this hotel after our Inca trail hike. We were approached by the manager who apologized and promised a better room and even offered us free breakfast. The breakfast was one of the best we had ever had. Service is impeccable. On our return, we got amazing rooms in the 5th floor with a balcony. The hotel went above and beyond to make our stay very enjoyable and comfortable. The staff at the door and luggage were extremely helpful and friendly. The hotel also has direct access to a spa for massages. I already miss staying at this hotel as it really felt like home. I would definitely recommend this hotel in Cusco
Mirella
Mirella,1 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 22 日
Diego
Diego,5 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 9 日
真實旅客
2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 7 日
La ubicación es inmejorable, llegas a todos lados caminando, el hotel es muy lindo y el desayuno está muy bien, me gustó que siempre tienen té de muña que te ayuda con el tema de la altura. Los cuartos aunque no son nuevos están bastante bien. Si recomiendo mucho el hotel
Maria Cristina
Maria Cristina,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 7 日
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 3 日
Andrew
Andrew,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
Andrew
Andrew,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
leopoldo
leopoldo,3 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 1 日
Excellent, convenient hotel
Great setting, close to the square and friendly staff
Darren
Darren,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 1 月 27 日
L’hôtel est splendide, en revanche les chambres standard sont médiocres et inconfortables.
Je ne recommande pas
Marine
Marine,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 24 日
Antonio
Antonio,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
The service stands out
I want to start by mentioning the service-my favorite thing about Hotel Novotel. The staff is very attentive and goes out of their way to help. And they do it very quickly and with a smile. The lobby is beautiful and historic. A lively place to hand out and drink mate which is provided nearly 24 hrs per day. The rooms are fairly basic but large. I had a king room. It had a large desk, refrigerator and coffee/tea bar. The bathroom was nice and had great water pressure, lots of hot water and thick towels. The bed was very comfortable for me. I like a firm mattress which it had. I know some reviewers have complained about noise but I found it very quiet. My room was at the back of the hotel. I didn’t have an opportunity to try the spa or the restaurant so I cannot give any information about that. All in all, I highly recommended Hotel Novotel. It’s a great value!
Kathryn
Kathryn,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 17 日
Trine
Trine,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 16 日
Beautiful hotel, lovely staff
I spent three nights at Novotel Cusco, and it was an amazing experience. The rooms were spacious, clean, and comfortable. The staff provided excellent service, and the breakfast offered a wide variety of choices.