Room was to be a non-smoking room. Unfortunately, a prior guest did smoke in the room, leaving a stench. The front desk apologized for the issue and provided a new room which would be available in an hour. Unfortunate, but everything was done to try to make things right. Front desk gentleman was excellent.
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 11 日
Regine
Regine,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 8 日
Convenient
Nadine
Nadine,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 6 日
Lisa
Lisa,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 3 日
Erwin
Erwin,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 1 日
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 1 日
Devin
Devin,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 14 日
Catfish hotel
From the second you pull in you know you made a mistake. I literally drove the second half of my 10 hour drive rather than staying here. I booked on hotels.com and the pictures are completely fake. The lobby looked NOTHING like the images. The room didnt have what was pictured. Theres a little indoor area you had to walk through to get from the front to the back and there was just someone in there staring at people. The inside of my door looked like someone had taken a hammer to it and the outside looked like it had been tagged and painted over. We walked in and walked right out. Theres a reason they dont allow cancelations. The guy at the front desk was nice, didnt sound surprised at all when we said we were leaving.
They have a drag and drop response for bad reviews. Saying you updated all of these things in no way reflects issues like the lobby photo being so edited we had to try to look for matching items to think it was the same place. Or that the door showed visible signs that people had tried to break in before. Or the substance abuse visible in the parking lot. Its good you are updating. But until it is updated the photos you use should in some way accurately portray the space. Between that, incidentals when that are higher than the standard, and the refusal to answer hotels.com when they called about my issues, its obvious you make money off people booking a room they think will be a good value and then leaving
BRANDON
BRANDON,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 10 日
Robert
Robert,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 3 月 1 日
Sarah
Sarah,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 17 日
Thomas
Thomas,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 2 月 16 日
Stay was good. Beds a little soft for our liking. Otherwise was good
Pam
Pam,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 2 月 16 日
Not a review
Canceled due to cancer appointment. Never made it to the hotel
Howell
Howell,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 28 日
Ok stay
Road noise is an issue. The room has been renovated and is in good condition. Breakfast is weak.
Lawrence
Lawrence,1 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 1 月 26 日
Everything is available near by
ARUN
ARUN,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 1 月 25 日
Sorin
Sorin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 22 日
David
David,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 1 月 16 日
Room is clean. With frigid temperatures they made my room warm prior to checkin. Property is a little noisy, but overall good place to stay for the price.
Robin
Robin,1 晚商務旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 30 日
Sussette
Sussette,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 12 月 28 日
It was adequate and comfortable for a multi night stay
Emilie
Emilie,3 晚浪漫之旅
Orbitz 真實旅客評語
4/10 一般般
2024 年 12 月 27 日
Cold and Unwelcoming
Room was freezing as the heat hadn’t been turned on when we arrived. Place was empty, but check in seemed overly long. Room was basic and clean, but the beds were horribly uncomfortable. Could hear road noise all night.
Breakfast was basic with hot with eggs and waffles. Next time would definitely pay a bit more and stay at the other proper hotels nearby, especially after a long day of driving.