Upon check in, I informed hotel staff that room was less than satisfactory- dirty, stagnant, AC did not work, and two doors down from where our room was, the hotel was being renovated. Drywall, paint, debris… my son has asthma. We were there for a lacrosse tournament. We drove 8 hours and he just wanted to sleep. When I was told they were fully booked, I informed her about the AC not working and to find another room - unacceptable. She called back, found another room but my son was asleep. So we stayed in that disgusting room Friday night. Switched rooms Saturday, no compensation. Other than she could offer us a “snack of chocolate or chips” for our trouble. I have video and pictures that show that the 5th floor should have not been rented. Not safe for people to stay there. I will be receiving a refund. And if my asthmatic son has any breathing issues after this, the corporate offices of Comfort In n will be hearing from us.