the staff didn't give any information about the use of the installation with a very unhelpful attitude. we have been put in a smallest room I have ever seen and is so near to the reception…u can always hear them talking
真實旅客
1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2019年1月24日
Special Japanese style hotel in Little Tokyo of Mexico City!
真實旅客
3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025年1月3日
Cuauhtemoc
Cuauhtemoc,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年12月29日
Goteras en el cuarto en el área de la cama - CARA
El servicio es EXCELENTE especialmente el Sr Hernán y Gael. Realmente increíbles.
El problema fue que hubo goteras que me caían directo a la cara en toda el área de la cama. Llamé a la recepción y me mandaron a Hernán para ayudarme pero no quisieron aceptar responsabilizarse ni reembolsarme ni bajarme la tarifa. Una pena, no volveré. Y una lástima por que el personal es EL MEJOR!
Judith
Judith,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年11月6日
Staff was great, the room that I stayed at definitely needs some improvements but overall it was nice. Keep in my that since CDMX has a chill/cool weather there’s no AC, there’s a portable fan next to the bed and that’s it.
Frida
Frida,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月29日
very unique
Zhe
Zhe,7 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2024年10月26日
Buone idee ma da migliorare
Molti capelli in terra. La stanza è piccola e il bagno sotto una scala senza finestra.
Emanuele
Emanuele,2 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月21日
Excelente
El lugar muy lindo y tranquilo, ideal para descansar o relajarse solo o en pareja. El desayuno muy buena calidad y cantidad. Los empleados con un excelente servicio y amabilidad.
GERARDO C
GERARDO C,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024年10月6日
Como cualquier otra no ofrece nada especial.
Rodrigo
Rodrigo,1 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年7月7日
Small boutique hotel nice area very friendly staff
Jessica
Travelocity 真實旅客評語
10/10 好極了
2024年6月21日
Alfonso
Alfonso,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2024年5月30日
No me gustó
No le gustó porque es caro para lo que recibes, la habitación muy bonita, pero muy chica y lo peor sin aire acondicionado, además solo puedas abrir la puerta con un app y eso no facilita nada.
Tatiana
Tatiana,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年4月27日
No había aire acondicionado y el cuarto era un horno, las ventanas dan dentro del mismo hotel y el aire no circula
Victor
Victor,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年4月22日
Amazing staff and facility. Massages are typical nice but not mind blowing, however I had a 9/10 experience because she added a little stretching. It randomly started to rain, it provided such an ambience.
Only downside was the rooms was little hotter than I would've prefered but most buildings don't have central air in cdmx so it wasn't a huge deal and it's mentioned in description so there was no deception, just my preference.
travel with
travel with,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年2月17日
Arredo sostenibile. Atmosfera molto intima e discreta. Gentilezza del personale. App per la gestione della stanza, musica inclusa, facile da usare.
Nicola
Nicola,4 晚商務旅行
Expedia 真實旅客評語
8/10 非常好
2024年1月15日
Rasmus
Rasmus,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2023年12月10日
The location of the hotel is fantastic. However, the room got extremely hot at night, and even with the fan, pushing the air onto the balcony it was hard to control the temperature.
Otherwise, the staff were fantastic overall. The beds were comfortable and the washrooms and the showers were clean and modern.
Ron
Ron,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2023年12月7日
El hotel y la atención exelente
Jorge
Jorge,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月28日
The place was really nice and super clean. The staff was extremely helpful. The only thing that sucks is there’s no air-conditioning.
Charles
Charles,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2023年11月18日
Agradable
Muy agradable la bienvenida y el hotel en general pero nuestra cama estuvo muy dura y la regadera se rompió.
Enrique sebastian
Enrique sebastian,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2023年11月14日
Edgar A
Edgar A,2 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年10月31日
We booked a 6 night stay for a vacation in CDMX and had a horrible time at this hotel. There is no privacy - the windows open up to the lobby/guest areas, and also can see into another room if the blinds are raised. Our bathroom was connected to another bathroom through a balcony! So you had to keep it locked at all times. There was no air conditioning - our room was typically 10-20 degrees hotter than outside - if you opened the windows/ bathroom balcony door for air - you hear the lobby sounds and lights, making it hard to sleep and have to fear someone coming in from the other room. So physically the rooms aren't setup to meet basic hotel standards.
The service wasn't great either. Room has opened containers in the refrigerator when we got here. The safe didn't work - didn't have batteries. The only fan in the room had a water cooling feature - but when you turned it on, gross black water came out - looks like it hadn't been cleaned in a long time. We asked for an iron - and they brought one but no ironing board.
We ultimately booked another hotel after one night - and they were only willing to give us a one night refund.
Juan
Juan,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年10月20日
Muy estético y limpio, muy buena atención!
AURORA
AURORA,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年10月19日
Recomendable
Es un hotel muy bonito, en un excelente lugar, a una cuadra del Paseo de la Reforma.
antonio j
antonio j,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2023年10月7日
It was a nice hotel but there is no air conditioning or heating in the building. Our room averaged 77-80 F even with the fan they gave us, even at night. For this reason alone I would have to give it two stars, otherwise I would have given the place a four start rating. The service was good, breakfast was nice, staff was friendly.