This is a party hotel at least 3 of 7 days a week. 50% of the time they have private events from 6pm until 9pm so you can not hang out, see sunset og eat dinner.
They let you know 15 min prior the event.
We stayed there 5 days and all days were very loud because of reservations, so no sleep at day or night.
We told this to the hotel and asked for some compensation but they did never get back to us. We contacted hotels.com. The hotel lied to hotels.com and said we did not inform them, because then they would have helped us. NOT TRUE. They removed me from our WhatsApp correspondence and deleted some of the messages that showed my point.
The beds are terrible. There is a recess in the bed because of usage and the madras need to be replace as you sleep terribly.
The only positive was our room which was clean. The cleaning staff does a good job.
Garrett Neil
4 晚家庭旅遊
10/10
kimia
2 晚好友同遊
10/10
Foi incrível minhas estadias neste hotel! Atendimento impecável, com todas certeza retornaria.
Victor
2 晚好友同遊
10/10
We loved this place: welcoming and helpful staff, large suite with two bedrooms and two bathrooms, great mattresses and pillows, decent wifi, perfect location in the heart of
Cartagena, nice balconies, great (even if tiny ) rooftop bar with a relaxing view on the roofs of Cartagena and an everlasting breeze with gorgeous sundowners. Stuff was very responsive to our requests and with a what-can-I-do-for-you attitude. The rooftop bar feels like a secret heaven where u can escape to chill out from the buzz of the streets or from a long day out at the beach or at the islands. I definitely recommend this place and would be my go to hotel should I come back to Cartagena.
Paolo
2 晚家庭旅遊
10/10
Apolonia
1 晚旅行
6/10
Alessandro
1 晚家庭旅遊
10/10
Muy bien, lo que esperaba en tema de lugar, ubicación, habitación, alimentos y servicio
Único que agregaría sería que puedan ver que es tu cumpleaños y se tenga ese detalle
LIZET
2 晚旅行
6/10
Rebecca
3 晚好友同遊
10/10
João Gabriel
4 晚旅行
10/10
Nice Hotel in the heart of the old city. Good breakfast in cozy surroundings on the top terrace. Clean and nice and decent rooms. Nice rooftop bar in the evening.
Geir
1 晚旅行
10/10
Carolina
3 晚旅行
10/10
Mohan
1 晚旅行
4/10
You have check in twice first through what’s app then in person , same info passport ,credit card. Twice for no reason also they seem to be understaffed, one girl was helping 3-4 gust at a time maybe they were at lunch but took to long to check in.
Osmar
1 晚好友同遊
10/10
Amazing staff. Very attentive. The hotel was immaculate.
Jason B
5 晚旅行
8/10
Nice room but too much noise. Party central. On 2nd floor could hear the party noise for hours coming from the first floor until 1am.
Breakfast was good.
Not sure I would recommend it for a mature patron.
Joan
3 晚好友同遊
10/10
We loved this hotel. The rooftop. The location. The staff. Everything!!
Nos fue muy bien en general y todo iba perfecto de lunes a jueves, sin embargo, el viernes abren un bar en el hotel y se escucha toda la fiesta hasta los cuartos, por lo que no se puede dormir bien en fin de semana.
Jose Esteban
4 晚旅行
10/10
Great stay, loved the penthouse
Claudja
4 晚家庭旅遊
10/10
Toda la estancia fue muy agradable, desde que llegamos el trato en el lobby fue muy amable y todo el tiempo que requeríamos algo al momento nos atendían.
La comida muy buena!!
Si volvemos, la estancia fue excelente.
Monica
4 晚家庭旅遊
10/10
You could order breakfast in the room,. The staf were very nice.