We had a great 10 days - staff was great and having a store, laundry, and restaurant on site was convenient. unit needed a better stocked kitchen with a toaster and flipper for eggs. more pots and pans. better selecting of plates bowls and utensils. building is showing its age but everything worked and lots of hot water. a bit of a language barrier but we are in a Spanish speaking country and managed to make out alright. Pool was nice and lots of room on the beach.
John Charles
John Charles,11 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2025 年 4 月 13 日
Emilio
Emilio,3 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 2 日
Me dijeron que realizara un depósito y me lo regresaban 12 días hábiles después de la salida del hotel, ya han pasado 14 días hábiles y ya no contestan y no dan razón de mi reembolso
Jose
Jose,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 1 日
I had a wonderful week.
Well-located condo.
The security is excellent.
My unit has been updated over the years.
The condo was equipped with cooking essentials and a stovetop.
I had a wonderful week.
Only slight drawback: I couldn't use my safe. It was locked in the closed position. I reported the situation upon my arrival. No one came to resolve the situation.
Martin
Martin,7 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 27 日
booked the Ocean View hotel through Expedia, and upon arrival, I was asked to pay a $300 deposit via Stripe if I want the room code. I agreed, thinking it was standard procedure….. But even now, after my stay, I still haven’t received my deposit back yet! I’ve sent several messages and no one replies. It’s very frustrating and unprofessional.
On top of that, the room wasn’t cleaned for four days during my stay. I honestly feel like I was scammed. Be careful if you’re considering this hotel – it does not feel trustworthy at all.
audreybeautyart
audreybeautyart,8 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 3 月 11 日
Found out that some rooms are sub let out , hence why the taxi drivers and uber cant find the location as the hotel is actually Cancun Plaza And not sea view apartments
My room 3509 had a door switch on the sliding door , which was so hard to slide open as to it would turn the AC off even if it was for a second, it also switched off at night sometimes .as it was WIFI controlled to save power. THATS BS .
No bottle opener, and water pressure was low
The little bar near was good Nice food but they didn't like taking payment by card.
otherwise, good basic Hotel and nice fast internet
PS no Doona just a sheet and a thin blanket
Brinley, Huw
Brinley, Huw,9 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 24 日
Very good place, clean beds, amazing view.
Marcin
Marcin,5 晚家庭旅遊
Expedia 真實旅客評語
2/10 不太好
2025 年 2 月 2 日
Do not stay here
I will never stay again. The AC was broken and the toilet backed up the last night. I’ve never been so uncomfortable in my life.
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 25 日
Tasleen
Tasleen,7 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 12 月 5 日
Wonderful stay for a budget property
Older property in need of some repairs but everything was kept clean and all items in the room were functional. Beautiful views and a comfortable stay for a budget property. Staff were all pleasant.
真實旅客
3 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2024 年 10 月 12 日
Pésimo servicio no regresaría
El mayor problema es con la atención de los guardias quienes son muy groseros y prepotentes. En verdad te tratan muy mal y es muy incómodo. En segundo lugar no hay con quien hablar ni reportar nada, tienes que escribir por whatsapp y tampoco son muy amables. Las dos suites que reservamos tenían goteras y no pudimos resolver nada. El lugar no está mal pero con el servicio que ofrecen no quedan ganas de regresar.
Santiago
Santiago,5 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2024 年 10 月 2 日
Beautiful pool, beautiful view, good sand on the beach. Great property. Recommended.
Lowell
Lowell,9 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 12 日
Raleigh Val
Raleigh Val,5 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 27 日
All areas of the property were Nice and Clean
Karri
Karri,6 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024 年 8 月 16 日
No regresan el depósito
Daniel
Daniel,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 8 月 9 日
I like the view, close to beach not bad overall
Tharaphy
Tharaphy,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 8 月 7 日
Excelente estancia y soporte del personal, nos atendió Miguel
Rodrigo
Rodrigo,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 5 月 25 日
I loved the view and the pool the food was really good
Renyeel
Renyeel,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024 年 5 月 17 日
The property is a little older. My only complaint about my room is that I wish I had a walkout balcony but I did have a panoramic view stayed on the fourth floor. Property has a restaurant, a small store and a laundromat. Staff was very friendly. Beach was very clean. Had a lifeguard small convenience store across the street. Two really good restaurants across the street more towards the North end of the hotel zone area but overall 8 and 1/2 out of 10 definitely will be going back. Maybe getting a bigger unit with a full kitchen and a larger balcony
Martin Vincent
Martin Vincent,10 晚旅行
Orbitz 真實旅客評語
10/10 好極了
2024 年 5 月 9 日
The ocean view is amazing, friendly staff and clean room. Loved it !