Located in the heart of Makkah, Sheraton Makkah Jabal Al Kaaba Hotel offers a luxurious retreat with two restaurants serving local and international cuisine. Unwind in the garden or take care of work at the business center, then connect to WiFi and explore nearby Abraj Al-Bait Towers.
Jabal Al Kaaba, Makkah Al Mukkarammah Makkah, Makkah, Eastern Province, 24231
What's nearby
Great Mosque of Makkah - 5 min walk - 0.5 km
Kaaba - 10 min walk - 0.9 km
King Fahad Gate - 10 min walk - 0.9 km
Well of Zamzam - 11 min walk - 0.8 km
Abraj Al-Bait Towers - 11 min walk - 1.0 km
Getting around
King Abdulaziz Intl. Airport (JED) - 67 min drive
Makkah Station - 14 min drive
Restaurants
Zamzam Cafe | زمزم كافيه - 9 min walk
ALBAIK | البيك - 9 min walk
Executive Lounge - 15 min walk
الملتقى لاونج - 13 min walk
Cafe Al Tayseer - 12 min walk
About this property
Sheraton Makkah Jabal Al Kaaba Hotel
Sheraton Makkah Jabal Al Kaaba Hotel puts you in a great location, within a 15-minute walk of Great Mosque of Makkah and Kaaba. Guests looking for a bite to eat can check out Chocolate Lounge, one of 2 restaurants, which serves local and international cuisine. Also, this hotel is within a 15-minute walk of Abraj Al-Bait Towers. Fellow travelers say great things about the helpful staff.
At a glance
DONE
Hotel size
412 rooms
Arranged over 24 floors
DONE
Arriving/Leaving
Check-in start time: 4 PM; Check-in end time: 5 PM
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Couples wishing to share a room must provide proof of marriage
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
WiFi in rooms*
LOCAL_PARKING
Parking
No onsite parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
2 restaurants
Coffee shop
24-hour room service
Working away
Business center
Meeting room
Conference space (161 square feet)
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Facilities
1 building/tower
Safe-deposit box at front desk
Garden
Vegan dining options
Vegetarian dining options
Double-glazed windows
Comprehensive recycling policy
No plastic coffee stirrers
No plastic drinking straws
Banquet hall
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible business center
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Visual alarms in hallways
Raised toilet seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Low-height counter/sink
Height-adjustable showerhead
Grab bar near toilet
Grab bar in bathtub
Grab bar in shower
Transfer shower
Lever door handles
Room amenities
Be entertained
40-inch LED TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Minibar
Coffee/tea maker
Electric kettle
Slippers
Iron/ironing board
Sleep well
Pillow menu
Pillowtop mattress
Bed sheets provided
Freshen up
Designer toiletries
Hair dryer
Towels
Toilet paper
Stay connected
Desk
WiFi (surcharge)
Phone
Food and drink
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Access via exterior corridors
Energy-saving switches
Recycling
Water-efficient showers only
Special features
Dining
Chocolate Lounge - This café specializes in local and international cuisine.
Asia Restaurant - This restaurant specializes in Asian cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Al Firdous Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Open daily.
Fees & policies
Optional extras
WiFi is available in guestrooms for SAR 75 per 24-hour period (rates may vary)
Buffet breakfast is offered for an extra charge of approximately SAR 95 for adults and SAR 47.5 for children
Policies
Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 10002512
National rating
This property has received its official star rating from Saudi Ministry of Tourism.
Also known as
Sheraton Makkah Jabal Al Kaaba Hotel Mecca
Sheraton Makkah Jabal Al Kaaba Mecca
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaab
Sheraton Makkah Jabal Al Kaaba
Sheraton Makkah Jabal Al Kaaba Hotel Hotel
Sheraton Makkah Jabal Al Kaaba Hotel Makkah
Sheraton Makkah Jabal Al Kaaba Hotel Hotel Makkah
Frequently asked questions
Does Sheraton Makkah Jabal Al Kaaba Hotel offer free cancellation for a full refund?
Yes, Sheraton Makkah Jabal Al Kaaba Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Sheraton Makkah Jabal Al Kaaba Hotel?
Sorry, there's no onsite parking at Sheraton Makkah Jabal Al Kaaba Hotel.
What are the check-in and check-out times at Sheraton Makkah Jabal Al Kaaba Hotel?
Check-in start time: 4 PM; Check-in end time: 5 PM. Check-out time is noon.
What is there to do at Sheraton Makkah Jabal Al Kaaba Hotel and nearby?
Sheraton Makkah Jabal Al Kaaba Hotel has a garden.
Are there restaurants at or near Sheraton Makkah Jabal Al Kaaba Hotel?
Yes, there are 2 onsite restaurants, featuring local and international cuisine.
What's the area around Sheraton Makkah Jabal Al Kaaba Hotel like?
Sheraton Makkah Jabal Al Kaaba Hotel is in Makkah City Center, a short 6-minute walk from Great Mosque of Makkah and 12 minutes' walk from Kaaba.
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Reviews
Sheraton Makkah Jabal Al Kaaba Hotel Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0
Cleanliness
6.8
Location
8.8
Staff & service
8.8
Eco-friendliness
8.8
Property conditions & facilities
What guests liked
Breakfast was a highlight with great options and a super nice spread. (8 reviews)
From real guest reviews summarized by AI.
Popular mentions
Service staff
Room
Location
Breakfast
Bridges
Walking
Lobby
Bed
Mosques
Hilly
Reviews
10/10 Exceptional
Mar 27, 2025
Very nice staff ,convenient to reach haram
Lubna
Lubna, 1-night trip
10/10 Exceptional
Feb 3, 2025
Excellent
Close to the HARAM , GREAT STAFF.
Mohamed
Mohamed, 1-night trip
10/10 Exceptional
Sep 2, 2024
Perfect stay.
Salma
Salma, 3-night trip
10/10 Exceptional
Sep 3, 2024
Very nice staff and good options for breakfast. Would definitely stay here again
Ahmad
Ahmad, 6-night trip
8/10 Very good
Mar 15, 2025
the hotel itself is very good and the staff are so so cooperative
The only drawback was the distance you have to walk to haram with the high ramp
Ali
Ali, 2-night trip
8/10 Very good
Mar 8, 2025
Good hotel but too far for my liking. Also has a steep climb to the hotel making it hard to walk to it everytime
Syed
Syed, 3-night trip
10/10 Exceptional
Nov 4, 2024
Good stay for the price
Fatima
Fatima, 2-night trip
8/10 Very good
Feb 17, 2024
Very nice hotel would definitely stay again.
Ali
Ali, 5-night trip
10/10 Exceptional
Feb 8, 2025
Proximité de la Kaaba
Abou
Abou, 3-night trip
10/10 Exceptional
Nov 10, 2023
Amazing area and staff, hotel is c clean, food is delicious
Nashwa
Nashwa, 2-night trip
8/10 Very good
Feb 2, 2025
Nice
shaheed
shaheed, 2-night trip
8/10 Very good
Jan 5, 2025
Very good
Moh'd
Moh'd, 6-night trip
10/10 Exceptional
Jan 15, 2024
Excellent staff and great location
lukman
lukman, 3-night trip
10/10 Exceptional
Jan 3, 2024
Very pleasant stay and great location for visiting the Haram. Happy to stay at the hotel when we next visit.
Zahid
Zahid, 3-night trip
10/10 Exceptional
Dec 31, 2024
Close proximity to the masjid
Yasir Mohammad
Yasir Mohammad, 3-night trip
10/10 Exceptional
Sep 27, 2024
Staffs were great and Helpful.
abbas
abbas, 1-night trip
10/10 Exceptional
Dec 26, 2024
Outstanding Supporting service
MONA
MONA, 1-night trip
10/10 Exceptional
Jul 31, 2023
Very good place
Ahmed
Ahmed, 4-night trip
10/10 Exceptional
Jan 5, 2025
We were very pleased with our stay. Your staff is very helpful and friendly. The facilities are also great. I would like to mention that our room service person, Mizanur Rahman, was very helpful! He constantly helped me and family with our requests and was always very accommodating. Thanks Miza and Sheraton Staff!
Nabil
Nabil, 4-night trip
10/10 Exceptional
Dec 3, 2024
The best staff I have ever seen specially the ladies at reception and the young man called seff Islam who cleans rooms
Mohamed
Mohamed, 4-night trip
10/10 Exceptional
Oct 29, 2024
Good service
Mohammed
Mohammed, 1-night trip
10/10 Exceptional
Oct 24, 2024
It’s amazing. Great service great location. Overall all staff are great. Specially 7th floor service big Mizan did great service.
Masud
Masud, 3-night trip
10/10 Exceptional
Dec 7, 2022
Friendly staff, convenient location, cleanliness.
Adam
10/10 Exceptional
Dec 11, 2024
I like all stuffs. Especially Abdullah room service also all Bangladeshi stuff they are excellent.
Sadia
Sadia, 4-night trip
8/10 Very good
Jan 21, 2025
The room was very clean. Staff was very friendly and it’s very near to Haram. But the only reason is that there is a slop due to my health condition it was hard for me to walk on that slope. I really appreciate friendly and clean environment of Sheraton hotel