I checked out of the Home2Suites and over a week later have not received my incidentals deposit back and, the staff checked me out of my room 4 days after i i checked out only because i called.
Michael
11 晚商務旅行
10/10
It’s a great place!
Dane
2 晚旅行
10/10
Our reservation was for a king studio handicapped room at the Home 2 Suites. When we got there, we were put in a hearing impared room so the bathroom was definitely not set up for someone in a wheelchair!
After a discussion with the manager, we were told they had overbooked and our room was one given away. The manager compensated us with a handicapped room in their partner Garden Inn along with complimentary breakfast each morning. Our room at the Garden Inn was wonderful! It was very clean, very roomy and very comfortable. I think we got a better room than what I booked! When I needed an extra blanket and coffee pods, they were very prompted getting it to us. The front desk people were friendly every time we went down in their area. Overall, it was a great experience! We would stay at the Hilton Garden Inn again.
Judy
4 晚好友同遊
8/10
I was very satisfied with this stay. Breakfast was good each day, friendly staff. In the 4 days I never did see housekeeping come to my room. I couple minor annoyances - only had decaf coffee in my room. The shampoo bottle did not open at all and was unusable, surely housekeeping personnel knew this. Otherwise no major complaints.
Laura
3 晚家庭旅遊
6/10
Emely
7 晚旅行
4/10
This hotel was attached to a Garden Inn and you had to walk all the way to the Garden Inn side if you wanted the front desk which is an inconvenience. If you entered the Homes2 Suites side you had to scan your card everytime. The smoking area was tiny and you only had a bench for 2 people. The exterior and elevator always smelled like Marijuana and was discussing. We always had to find house keeping if we needed kleenex, or toilet paper. Also we didnt find out until we checked in the pool wasnt heated. That was the main reason we picked this hotel was because of the size of the pool but no where does it say in the description of the hotel if the pool is heated or not. We have always loved staying at the Homes2 Suites hotel.
真實旅客
8 晚旅行
6/10
Great price. Housekeeping was poor. We stayed for 11 nights and never actually had all required items in the room at any time. Room was only cleaned a few times and we frequently had to ask for toilet paper, dishwasher detergent, soap etc. Sometimes it would show up and sometimes not. The first dew days we approached the front desk several times who did what they could. Howeve we realised that the hotel was clearly working down to a price (which was great) and not up to the standard the brand name would suggest.
Fergus
11 晚家庭旅遊
10/10
Jamie
1 晚家庭旅遊
10/10
Very convenient location
YEON JU
7 晚旅行
10/10
Atmosphere was lovely with plenty of private space for small family meetups. Breakfast was delicious and w large variety of options from which to choose.
Mishay
4 晚家庭旅遊
10/10
Jason
7 晚旅行
4/10
Jon
3 晚商務旅行
6/10
Room service was not up to par. Breakfast buffet was just ok.
Nakia
6 晚商務旅行
10/10
Very nice!
I willl stay here again!
Dane
2 晚旅行
10/10
Melissa
2 晚旅行
8/10
Graham
5 晚商務旅行
4/10
Difficult to find correct checkin. No garbage bags in room. My husband is disabled had dirty depends had to ask for garbage bags to keep sanitary for maids. Paper peeling off walls in bathroom. Cockroach in tub. Very noisy from traffic . Ont stay again.
valerie
2 晚家庭旅遊
6/10
Poor breakfast. Staff nice. I was able to check in early had walk in shower as requested
But don’t think I will stay there again.