wonderful stay except understaffed at front desk making check in and out very frustrating. there was only 1 person in reception covering both concierge and check in. took at least 1/2 hr just to be acknowledged.
unfortunate, because trip was otherwise great!
BETTY S
BETTY S,4 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 5 月 25 日
Breakfast, pool bar, housekeeping and Fisherman village staff were all friendly professional attentive. Had a great experience.
Guest with small kids, please take note you can only go to 2 /3 of the onsite restaurants.
Stone bar is only for adults NO kids. We weren’t told this at check in or when we made the reservation for dinner.
It was quiet upsetting when we arrived with our 8 year old and was turned away. Sadly nothing extra was given as a peace offering Over all our visit was enjoyable.
Dawn Samantha Michelle CHoo Ket
Dawn Samantha Michelle CHoo Ket,6 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 13 日
Felisha
Felisha,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Exceptionally friendly staff
Casey
Casey,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 6 日
Our room was excellent, close to the Caribbean and the hotel pool. The room was well designed and spacious. The resort is clean and well managed. The staff is super friendly and accommodating. The restaurants offer a good selection, but some things are not well prepared and everything is crazy expensive. They add the service and taxes, which are like a 30% adder. For instance, they will cook all meats perfectly to whatever temperature you order, but they massively overcooked the lobster. Don't order pancakes or waffles (very dense, and falls apart like cornbread) if that's your thing. Service at the pool is very slow...
Brian
Brian,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 3 日
Beautiful property with a very cleverly and brilliantly designed setup. The pool area meeting the beach and units all with excellent views. The adult pool was intricately designed to maximize enjoyment and privacy.
Many dining options, each with different flairs.
Henry
Henry,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 1 日
Fantastic!!!
Barbara Jennifer
Barbara Jennifer,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 27 日
swimming pools
but accounts handling nil
Hambar
Hambar,5 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 20 日
Alexander
Alexander,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 11 日
Patricia
Patricia,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 3 月 6 日
Great property, 4 star quality. Grounds are beautiful, food is great! But it’s expensive, the rooms with pool are great, but the pools are not heated, so if you coming in lower temp dates, 80-85 pools are cool, including the personal and common pools.
Gregory D
Gregory D,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 26 日
Excellent, well designed and maintained luxury resort with plenty of space, great facilities, and choice of rooms.
Ilia
Ilia,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 2 月 17 日
Julie Ann
Julie Ann,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 1 月 12 日
great family spot.
Elizabeth
Elizabeth,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 19 日
Wonderful place to relax and enjoy nature, great service highly recommended
Yanelis
Yanelis,3 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 12 月 13 日
Beautiful property, nice rooms, loved how easy it was to move between the pool and beach. Staff was very helpful. Food at the restaurants was excellent. Really enjoyed our stay.
Our kids did crafts at the kids club for bit while I could workout or sit by the adult pool.
Adrian
Adrian,7 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 24 日
great!
JOSE
JOSE,4 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 11 月 1 日
Rungnapha
Rungnapha,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2024 年 10 月 18 日
We loved the property and their staff! Everyone was extremely friendly and helpful 🙏
Lisley
Lisley,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 10 月 12 日
Quiet , beautiful , excellent food and service .
ken
ken,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 30 日
Though we selected to stay during off season.. some restaurants/activities/shops were closed.. it was a beautiful resort, great food and extremely friendly staff - it was worth the closures..
Stacy A
Stacy A,6 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 17 日
Blerta
Blerta,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024 年 9 月 17 日
Apryl
Apryl,3 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024 年 9 月 2 日
Our heartfelt thanks to the whole team at the Hyatt. We loved every minute of our stay. The resort is gorgeous, the rooms large, well appointed and designed and the staff were exceptionally friendly and helpful. We came to St Kitts for a wedding with other guests staying at villas and the Marriott and everyone agreed the Hyatt was an incredible experience. We would love to return with the family again. Special shout out to the staff at the Great House - every one was exceptional.