我是否可以免費取消坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場的預訂並收到全額退款？

可以，坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場在我們網站上有提供可全額退款的客房，您可以根據住宿的取消規定，在入住前幾天取消即可。詳細的條款和條件請務必參閱住宿的取消規定。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場是否有游泳池？

是的，住宿提供8 座室外游泳池和兒童游泳池。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場是否提供停車位？

是的，住宿提供免費自助停車服務。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場入住登記和退房的時間為？

入住登記開始時間：15:00；入住登記結束時間：00:00。退房時間為 12:00。提供零接觸入住和退房服務。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場是否附設賭場？

是的，附設提供 12 台吃角子老虎機和 8 張賭博遊戲桌的賭場。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場和附近有什麼好看好玩的？

享受住宿提供活動，例如划皮艇、滑水和釣魚，或者到附設的網球場精進球技。住宿還有提供其他娛樂活動，例如排球和瑜珈。做個 Spa 犒賞自己、在浴缸泡澡放鬆身心，或到 8 座室外游泳池中的任一個游上幾圈、重振精神。坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場也具備3 間池中酒吧、2 間池畔酒吧和賭場，以及夜店、三溫暖和蒸氣室。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場內部或附近是否有餐廳？

是的，此住宿附設 9 間餐廳，具有國際料理。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場有附設私人浴缸的客房嗎？

是，每間客房都有按摩浴缸。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場有戶外私人空間嗎？

是，每間客房都有陽台。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場附近的環境怎麼樣？

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場位於水岸，只要走 1 分鐘就可以到女人島西岸, 坎昆角和尼祖克國家公園。旅客表示這間住宿的地點很好。

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場住宿資訊、相片和旅客評語

Q: 坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場是否允許攜帶寵物？

很抱歉，恕不允許攜帶寵物和服務性動物。

Q: 坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場是否提供停車位？

是的，住宿提供免費自助停車服務。

Q: 坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場有附設私人浴缸的客房嗎？

是，每間客房都有按摩浴缸。

Q: 坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場有戶外私人空間嗎？

是，每間客房都有陽台。

10/10 好極了

2025 年 8 月 12 日

Todo muy bien

Fue muy buena experiencia, aunque el hotel estaba en remodelacion, todo fue bastante senicllo y super bien. Planeo regresar

Giovanna，3 晚家庭旅遊

Hotels.com 真實旅客評語

10/10 好極了

2025 年 7 月 28 日

Súper

Adrian，1 晚家庭旅遊

Hotels.com 真實旅客評語

2/10 不太好

2025 年 7 月 23 日

Ricardo，6 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 22 日

silvia de los angeles，7 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 21 日

We stayed at the Royalton Riviera Cancun at the end of June, after having an amazing experience at the Royalton in Punta Cana the year before. Based on how much we loved our previous stay, it felt like a no-brainer to book with the same resort brand again. The room in Cancun was beautiful—we had a swim-out suite, which I would absolutely recommend. It felt private, convenient, and was definitely a highlight of our trip. However, we were disappointed with the food, especially the buffet. Many of the items, particularly seafood and condiments, looked like they had been sitting out too long by the end of the day. It honestly looked unsafe to eat, and I’m confident we would’ve gotten sick if we had. Cancun itself was beautiful, and there were parts of the trip we enjoyed. But the food quality, lack of transparency, and overall staffing experience would definitely make me think twice before returning to this resort.

Khounthavy，6 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 21 日

Ashley，5 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 21 日

Ronald，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 19 日

Great hotel

Sleiman，4 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 17 日

Great experience overall, definitely coming back

Cindi，6 晚家庭旅遊

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 16 日

Marzeena，7 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 15 日

Ramzey，10 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

Excelente 👍

CESAR DEL，9 晚浪漫之旅

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 15 日

Rooms

It was amazing. The rooms should have had better view, and people should not be paying extra money for a good view while rooms were empty.

SAHIL，4 晚家庭旅遊

Hotels.com 真實旅客評語

8/10 非常好

2025 年 7 月 15 日

Yu Cong，5 晚旅行

Expedia 真實旅客評語

4/10 一般般

2025 年 7 月 14 日

Service was terrible... the Zen restaurant felt like a sauna inside ... the bedrooms were really hot... and they give little bracelets that easily rips off and then u have to pay $150 Ive been to many all inclusives hotels and this one was the worst by far

dimitri，4 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 14 日

I recently stayed at your resort and, unfortunately, had multiple disappointing experiences that affected the quality of my stay. Most significantly, the air conditioning in our room was not working for the entire duration of our stay. The resort smells of mildew. Despite reporting it, no effective solution was provided. The room was uncomfortable, especially in the heat, and it made it very difficult to relax or sleep. Additionally, we had a frustrating experiences at Score and Hunter Restaurant. We waited over 1 hour and 15 minutes for our meal, with no communication or apology from the staff at both restaurants. When the food finally arrived at Hunter it was lukewarm and not up to standard. In an all-inclusive resort, we expected a higher level of service and quality, and unfortunately, this was not delivered. At Score, our orders were taken and we waited over an hour for nothing, not even a beverage, we just left in disappointment. Given these issues particularly the lack of air conditioning I’m requesting a partial refund or compensation for the inconvenience and discomfort we experienced during our stay. I hope you will take this seriously, as these problems significantly impacted our vacation. We were celebrating our god son’s birthday and this was my son’s first time in Mexico. I could go on and on.. Thank you for your time and consideration. Sincerely, Very Disappointed

Monica，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 12 日

The establishment is gorgeous, what’s done of it. It’s obvious there is work going on. The resort felt very safe, family friendly, and was quiet though. As for what I didn’t like. 1. Resort felt very understaffed, in the dining establishments we wouldn’t see our waiter for at least 30 minutes sometimes. (Terrible) At the pool right below the main lobby 2 waiters for easily 250 people at the pool. (Really?) 2. Resort has only 2 ATM machines? Here’s the kicker, both broken at the same time? No money for guests. Told come to front desk at certain time, they would have. Go and nothing. Told return later at another time. Return and now I’m sorry we already ran out! (Very inconvenient) 3. Pools close at 7pm. (Never heard of that before)

Anthony，5 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 11 日

Ashishkumar，3 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

Unfortunately, I found that the staff was not particularly friendly during my stay. This impacted the overall atmosphere and made it difficult to fully enjoy the otherwise stunning property. Additionally, making dinner reservations proved to be quite a challenge, and once we arrived for our reservation, it took over two hours before our food was served. This level of delay was unexpected and disappointing. I believe your property has great potential, and I would have enjoyed the experience much more had the service been more attentive and welcoming. I hope this feedback is helpful, and that future guests will benefit from improvements in these areas.

monica may，5 晚家庭旅遊

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

Eliut，7 晚旅行

Expedia 真實旅客評語

8/10 非常好

2025 年 7 月 10 日

Christian，5 晚旅行

Expedia 真實旅客評語

10/10 好極了

2025 年 7 月 10 日

The best resort I have visited. I will be back again soon. All good and excellent service team work was amazing.

ashtar，3 晚家庭旅遊

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 9 日

Some staff was rude and out room was now that clean

Paulette，3 晚旅行

Expedia 真實旅客評語

6/10 不錯哦

2025 年 7 月 9 日

The resort itself is amazing but when checking in we felt that we were in a sales pitch for 2 hours. The process would have been quick except the hotel trying to sell their timeshares with “cheap” excursion prices if you sat through a 90 minute presentation. We wanted to enjoy our stay and our first day was not what we expected. After the sales pitch, the staff is amazing and very attentive.

Gabriel，3 晚家庭旅遊

Expedia 真實旅客評語

2/10 不太好

2025 年 7 月 9 日

I have been to this property many times and this was by far the worst experience ever. Every restaurant we went to was under staff we were unable to get drinks or any support. Went to guest services to get feedback and no improvement. But not recommend anyone to rebook here.

De Wuan，2 晚家庭旅遊

Expedia 真實旅客評語

坎昆里維埃拉羅雅頓 - 傲途格精選全包式度假村及賭場

Royalton Riviera Cancun, An Autograph Collection All-Inclusive Resort & Casino

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