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Europe Hotel

5.0 star property
Luxury hotel in Sarajevo with 2 bars/lounges and spa

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In the heart of Old Town Sarajevo, Europe Hotel offers a luxurious retreat. Unwind with a rooftop view, indulge in spa treatments like hydrotherapy and massage, or enjoy fine dining at the on-site restaurant. With free in-room WiFi and 2 bars to choose from, this hotel has everything you need for an unforgettable stay.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Airport transfer
  • Parking available
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurant and 2 bars/lounges
  • Full-service spa
  • Indoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Self parking
  • Hot tub
  • 24-hour room service
  • Business center

For families (6)

  • Children stay free
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
  • Television
  • Garden
The current price is NT$4,679
NT$5,655 total
includes taxes & fees
Jun 2 - Jun 3

Room options

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Showing 5 of 5 rooms

View all photos for Deluxe Apartment, City View

Deluxe Apartment, City View | City view

Deluxe Apartment, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Royal Penthouse, City View

Royal Penthouse, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Royal Penthouse, City View

  • City view
  • 90 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds
  • Free WiFi

View all photos for Deluxe Double Room Single Use, City View

TV

Deluxe Double Room Single Use, City View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free WiFi

View all photos for Deluxe Double Room, City View

TV

Deluxe Double Room, City View

8.4 out of 10
Very good
(5 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

View all photos for Superior Twin Room, City View

Superior Twin Room, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Superior Twin Room, City View

8.8 out of 10
Excellent
(5 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

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includes taxes & fees
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About the neighborhood

Map
Vladislava Skarica 5, Sarajevo, 71000

What's nearby

  • Latin Bridge - 2 min walk - 0.2 km
  • Gazi Husrev-Beg Mosque - 2 min walk - 0.2 km
  • Baščaršija Džamija - 3 min walk - 0.3 km
  • Sarajevo Synagogue - 3 min walk - 0.3 km
  • Sarajevo City Hall - 7 min walk - 0.6 km

Getting around

  • Sarajevo (SJJ-Sarajevo Intl.) - 27 min drive
  • Podlugovi Station - 40 min drive
  • Airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Shopping center shuttle (surcharge)

Restaurants

  • ‪Badem Caffe Slastičarna - ‬2 min walk
  • ‪Tesla Pub - ‬2 min walk
  • ‪Ramis - ‬2 min walk
  • ‪City Pub - ‬1 min walk
  • ‪Aščinica ASDŽ - ‬3 min walk

About this property

Europe Hotel

  • Take in the views from the rooftop terrace when you stay at Europe Hotel. You can grab a bite to eat at the restaurant and visit the spa to be pampered with massages, facials, or aromatherapy. Other highlights at this luxurious hotel include 2 bars/lounges, an indoor pool, and a fitness center. The helpful staff and overall property condition get good marks from fellow travelers.

At a glance

DONE

Hotel size

    • 160 rooms
    • Arranged over 7 floors
DONE

Arriving/Leaving

    • Check-in time starts at 2:00 PM
    • Express check-in/out available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 11:00 AM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (5 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (EUR 20.50 per day)
    • Wheelchair-accessible parking on site
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Area shuttle*
    • Shopping center shuttle*
DONE

Other information

    • Designated smoking areas (fines apply)

Property amenities

Food and drink

  • 2 bars/lounges
  • Restaurant
  • Coffee/tea in a common area
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

What to do

  • Bicycle rentals nearby
  • Ecotours nearby
  • Cave exploring nearby

Working away

  • Business center
  • Meeting room
  • Computer station

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Hair salon
  • Luggage storage
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1882
  • ATM/banking
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Garden
  • Fitness center
  • An indoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • Banquet hall

Accessibility

  • Wheelchair-accessible bathroom vanity
  • Elevator
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge
  • Accessible airport shuttle
  • Visual alarms in hallways
  • Handrails in hallways
  • Handrails in stairways
  • Hand-held showerheads
  • Low-height counter/sink
  • Height-adjustable showerhead
  • Grab bar near toilet
  • Bathroom emergency pull cord
  • Transfer shower
  • Accessible bathtub
  • Stair-free path to entrance

Room amenities

Be entertained

  • Television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Bathrobes and slippers
  • Iron/ironing board (on request)

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • In-room massage
  • Separate sitting area

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations
  • Local maps

Special features

Spa

The onsite spa has massage/treatment rooms. Services include facials, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

Dining

Onsite venue - Overlooking the garden, this restaurant serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 5 January, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 6 January - 30 June, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 1 July - 31 August, EUR 2.05 per person, per night
  • A tax is imposed by the city: From 1 September - 24 December, EUR 1.53 per person, per night
  • A tax is imposed by the city: From 25 December - 31 December, EUR 2.05 per person, per night

Optional extras

  • Airport shuttle service is offered for an extra charge of EUR 25.56 per vehicle (one-way, maximum occupancy 4)
  • Area shuttle and shopping center shuttle service is offered for an extra charge
  • Early check-in can be arranged for an extra charge (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Parking

  • Covered self parking costs EUR 20.50 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, and a security system on site.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club

Also known as

Europe Hotel Sarajevo

Europe Sarajevo

Europe Hotel Hotel

Europe Hotel Sarajevo

Europe Hotel Hotel Sarajevo

Frequently asked questions

Does Europe Hotel offer free cancellation for a full refund?

Yes, Europe Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Europe Hotel?

Yes, there's an indoor pool.

Are pets allowed at Europe Hotel?

Sorry, pets and service animals aren't allowed.

Is parking offered on site at Europe Hotel?

Yes. Self parking costs EUR 20.50 per day.

Is airport shuttle service offered by Europe Hotel?

Yes, an airport shuttle is available. The charge is EUR 25.56 per vehicle one-way.

What are the check-in and check-out times at Europe Hotel?

You can check in starting at 2:00 PM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-in and check-out are available.

What is there to do at Europe Hotel and nearby?

Have fun during the warmer months with activities nearby such as cycling. Additional recreation nearby includes casino gaming, spelunking, and ecotours. Indulge in a treatment at the spa and soothe your senses in the hot tub. Europe Hotel also has 2 bars, an indoor pool, and a sauna, as well as a steam room and a garden.

Are there restaurants at or near Europe Hotel?

Yes, there's an onsite restaurant that offers garden views.

What's the area around Europe Hotel like?

Europe Hotel is in Old Town Sarajevo, a short 3-minute walk from Gazi Husrev-Beg Mosque and 3 minutes' walk from Sarajevo 1878–1918.

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Reviews

Europe Hotel Reviews

8.0

Very Good

8.4

Cleanliness

9.4

Location

8.2

Staff & service

7.6

Property conditions & facilities

Guest review summary

What guests liked

  • The spa area and massage treatments were very enjoyable with friendly and skilled therapists. (3 reviews)
  • The breakfast buffet offered a wide variety of delicious and nutritious options. (8 reviews)
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From real guest reviews summarized by AI.

Popular mentions

Location
Room
Breakfast
Service staff
Bathroom
Bed
Spa
Upgrade
Cafes
Food

Reviews

Verified

10/10 Exceptional

Hotel staff were very friendly.
Yumi, 4-night trip
Verified

6/10 Good

The staff was brilliant and very helpful. However the temperature in the room at night was horrible. I visited in early april when it was below 20 degrees celcius outside, yet the room was hot at night which made sleeping very difficult. Also, the shower was broken in my room.
Toke, 4-night trip
Verified

10/10 Exceptional

Nice room, clean and the hotel very well situated
Elias, 1-night trip
Verified

10/10 Exceptional

Wonderful experience! Very consistent and professional service. Also amenities very good. You can tell they’ve renovated the hotel with quality in mind. The service team matched the same mindset Overall amazing!
Eric Ermin, 2-night trip
Verified

10/10 Exceptional

Really good value, location and very friendly service.
Aljosa, 1-night trip
Verified

10/10 Exceptional

Great location Nice people Decent room
Michael, 2-night trip
Verified

6/10 Good

Excellent location
Maziad, 3-night trip
Verified

10/10 Exceptional

It's very convenient location, walkable and safe.
Jasmina, 1-night trip
Verified

10/10 Exceptional

Charm of old design and paintings on the walls. Staff was excellent too.
Dusan, 5-night trip
Verified

8/10 Very good

Hotel is a bit dated and rooms are very warm...but clean and good people.....size of the rooms is enormous!
Arjan, 2-night trip
Verified

6/10 Good

Great location, hotel is outdated and needs major upgrades.
Irman, 2-night trip
Verified

10/10 Exceptional

Stayed in 2 rooms as a group of 5 with a small child. Great staff and facilities. Highly recommend.
Verified

10/10 Exceptional

It felt like old Europe n modern combined. The staff was great n very helpful.
Lesley, 1-night trip
Verified

10/10 Exceptional

During my stay at Hotel Europe in Sarajevo, I was thoroughly impressed by the exceptional level of service provided by the front desk associates. Every time I needed assistance or recommendations for places nearby, they were consistently professional, courteous, and incredibly helpful. Their dedication to high standards of hospitality truly enhanced my experience. The breakfast buffet was another highlight of my stay. It offered a wide variety of delicious and highly nutritious options, including fresh fruits, hot dishes, assorted drinks, and delightful desserts. The quality and selection exceeded my expectations and provided a perfect start to each day. Overall, Hotel Europe is an excellent choice for anyone visiting Sarajevo. I had a wonderful experience and fully intend to stay there again during my upcoming visit.
MOHSIN, 8-night trip
Verified

4/10 Fair

Front desk staff were wonderful. Edin was extremely helpful and professional. Major renovations are needed- there was a window leak in my room, furniture is old and banged up. Beds are too short- a 5’11’’ man could not fit. Lighting in the bathroom is not adequate for women, nor there was any lighting in the room for make up application. Quality of Housekeeping services is random. Food selection for breakfast was excellent but coffee machines were out for 5 days so we had to pay extra for coffee. Location and parking were great but serious work needs to be done for the price and rating the hotel is charging for.
Amila, 5-night trip
Verified

10/10 Exceptional

Highly recommended

Lovely hotel. The Viennese cafe is beautiful. The cafe and the bar are really good value for money, not the usual hiked up hotel prices. The corridors have a nice decor and the rooms are nice. I had a great view overlooking the garden and the Gazi Husrev-beg Mosque which was lit up nicely at night. Rooms have an extra bit of security when you go out - you get a standard key lock as well as digital card entry.
View from my room
Viennese cafe
Bosnian coffee
Joe, 1-night trip
Verified

8/10 Very good

Great location. Helpful front desk and housekeeping staff. The restoration from the fire during the siege lacked charm and warmth. I wish they had tried to restore to something more like it was, more like the Viennese Cafe. Breakfast was good and varied. Coffee was poor. A 5 star hotel should do better than a convenience store coffee machine. I love Sarajevo, but not sure I would stay at the Europa again.
Sheila, 5-night trip
Verified

6/10 Good

Not what I expected. First room had no electricity. They moved us to another room. It had electricity but the shower was not working. There was a tub available as well, but not everyone can climb over the tall tub. Once we checked out we were told parking was extra . That was disappointing. Breakfast is included and it was 10 out of 10 ! Staff is friendly . Rooms are nice size . Overall its an old hotel, it could be improved with remodeling.
Lejla, 2-night trip
Verified

2/10 Poor

Hair dryer didn’t work. No conditioner. Can’t control a/c in room. No iron (yes, they do have the service, but what about if I don’t want the service or I’m in rush??). Not clean for 4-5 star hotel & that price in Bosnia!! Garage too small - sometimes no place to park. Very dirty going through hallway to garage!! Very dirty in garage!
medina, 2-night trip
Verified

4/10 Fair

The lobby is boring and unwelcoming looking. The elevator is hard to see tucked in a corner and recessed. The reception desk looks like something for an office, low to the floor were employees sit at the desk. The desk has no interesting design. The colors/wood paneling are dark and depressing and are found throughout the room hallways which are extremely dimly lighted. The connected Becka Kafana Viennese cafe is beautiful, has good food, including pastries, coffee and service and prices are low, but is generally empty. I guess it's too traditional and upscale looking for people. The outdoor dining area is very large, pleasant and casual and looks at the ruins of a wall and the old shopping gallery building. It has a very limited evening menu so I went to the cafe.
Wayne, 3-night trip
Verified

6/10 Good

This hotel seems to be too big and unwieldy for the management to cope with. We were mystified by how it managed to rate 5 stars, unless this is just a tick-box scheme which is completed by the hotel itself. Our first stay there, earlier in the month was dire (and we have reviewed it as such). Our second stay (which, to be honest we regretted having booked) was a bit better – the hotel seemed to have got itself together, and our room was ready for us, the staff were no longer ignoring or glaring or shouting at the guests. It was surprising that the safe in the room was too small for a laptop computer and there was, apparently, no other form of safekeeping for valuables in a hotel of this supposed stature. And the tea/coffee making facility in the room still consisted of one sachet of Nescafé instant coffee and one Hibiscus teabag. Altogether, the Hotel Europe was quite a strange experience, which didn't do justice to the beautiful, interesting and otherwise welcoming town of Sarajevo, which has done so much to recover from its painful history.
Julia, 3-night trip
Verified

10/10 Exceptional

The rooms were nice and the breakfasts were great. Staff was very friendly and helpful when needed. I would definitely stay here again.
John, 4-night trip
Verified

10/10 Exceptional

Excelente
MARA, 1-night trip
Verified

2/10 Poor

They charge you for the carpark which is ridiculous. Very old hotel, not worth the money at all.
Cansin, 1-night trip
Verified

10/10 Exceptional

Good location big rooms, big breakfast buffet
Jason, 1-night trip