Does The Wiltshire Hotel, Golf and Leisure Resort offer free cancellation for a full refund?

Yes, The Wiltshire Hotel, Golf and Leisure Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at The Wiltshire Hotel, Golf and Leisure Resort?

Yes, there's an indoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Is parking offered on site at The Wiltshire Hotel, Golf and Leisure Resort?

Yes, there's free self parking.

What are the check-in and check-out times at The Wiltshire Hotel, Golf and Leisure Resort?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11:00 AM. Contactless check-out is available.

What is there to do at The Wiltshire Hotel, Golf and Leisure Resort and nearby?

Tee off at the onsite golf course. Enjoy a swim in the indoor pool or use the hotel's other amenities, which include a health club.

Are there restaurants at or near The Wiltshire Hotel, Golf and Leisure Resort?

Yes, there's an onsite restaurant, Grey Heron Resturant.

What's the area around The Wiltshire Hotel, Golf and Leisure Resort like?

The Wiltshire Hotel, Golf and Leisure Resort is located a short 18-minute walk from Wiltshire Golf and Country Club.

The Wiltshire Hotel, Golf and Leisure Resort, Swindon: Hotel Reviews, Rooms & Prices

10/10 Exceptional

Jul 28, 2025

Staff were attentive and facilities were very good. Parking was easy and location was ideal.

Sanjiv, 2-night trip

6/10 Good

Aug 5, 2025

Stair carpet need cleaning, need to learn how to make porches eggs need more plugs in the room. Golf buggies where expensive

Daryl, 3-night trip

6/10 Good

Jul 20, 2025

Fine if short of alternatives and can rough it

Fine for a brief boys trip with dad and nephew, but couldnt have brough mum here! Very very tired. This has potential to be great if refurbished but as stands is on par with a hostel for students.

Terence, 2-night trip

6/10 Good

Jun 5, 2025

It was ok but soul-less and tired.

Philip, 1-night trip

2/10 Poor

Jul 20, 2025

Won’t be returning next year.

We arrived Friday afternoon, booked in. We were told at reception don’t leave the windows open at night, because of the mosquito s. Went to the room ,heating on full belt, no control in the room at all. Hardly slept the two nights we were there. All the carpets throughout the building marked and worn and paint work in very poor condition. The room wasn’t cleaned the next day, either tea ,coffee and milk not replenished,had to ask at reception for these items. The one and only good thing about our stay was draught Guinness.

Frank, 2-night trip

4/10 Fair

Jun 8, 2025

Window left open room full of mosquitos due to standing water from golf course covered head to toe in bites

James, 2-night trip

8/10 Very good

Sep 7, 2024

Quiet and cosy and raining

Julie, 1-night trip

6/10 Good

Jun 30, 2025

Knowing from a 'local' that it was only 3 months on from being migrant accommodation the Hotel was obviously not yet back to normal and although the room was adequate, and very quiet the ceilings needed a thorough dusting to remove cobwebs. The corridor carpeting also needed attention. The staff went out of their way to be both friendly and helpful and I am sure if we needed a bath plug one would have been provided. The shower was a bit contrary from warm if held at knee height to freezing if set overhead (with control set to 50 degrees) Breakfast was well cooked and filling but it would have been better still had fresh fruit and yoghurts had been available as is normal at all other hotels we have stayed in. Overall we would come back again should we be in the area and would hope that the standards had improved.

2-night trip

4/10 Fair

Oct 30, 2024

Communal areas need a refurb - new carpets & decoration

1-night trip

10/10 Exceptional

Nov 13, 2022

Comfortable, quiet, superb staff

Fantastic stay and will return. The staff couldn't have been more helpful and went out of their way to ensure I was comfortable. My room was clean, quiet and very comfortable, and the leisure facilities (pool, sauna, steam room) great. The gym also looked good and well-equpped, although I didn't get a chance to use it. I'm looking forward to staying again.

Victoria, 1-night trip

2/10 Poor

Jun 25, 2024

Needs to be knocked down

Absolutely grim place. Has a big poster of the twin towers near reception which gives a good indication when the place was last decorated

Oliver, 1-night trip

4/10 Fair

May 29, 2024

Poor standards

Grounds and area that the hotel are lovely, Hotel itself felt like it was either undergoing renovations or in desperate need of them. My room stunk of cigarette smoke, I won’t be staying again

Alex, 1-night trip

6/10 Good

Jul 11, 2024

Not as good as other Golf Leisure Resorts

Check in was quick and easy, was expecting more from a Golf and Leisure resort in regards to the rooms, seem very outdated. Got some food from the restaurant and paid £14 for a burger and chips which was no way near the standard you expect for the price. I have paid less at festivals and the burger and chips have been better quality. Overall not bad but don’t expect luxury that you would at other Golf Resorts.

John, 1-night trip

6/10 Good

Jun 9, 2024

This price is reasonable for a hotel with big-sized rooms, including double and single beds for my single occupancy Luxury. Bathroom is nice and clean. Only I found when leaving the room a huge-sized Spider 🕷️ on my bed. Until now I have not had any allergic reaction and my night was OK due to I was tired with long drive. Fortunately, I only saw this spider when leaving the room if I had seen this on my arrival It could have spoiled my sleep.

Mutee, 1-night trip

2/10 Poor

Jun 4, 2024

AVOID

When i arrived reception gave me the wrong room that had other unfortunate guest in when i opened the door. The tv in the room didn't work, the shower was stone cold even after running it for 30 minutes. The pool was freezing, steam room closed for maintenance. They are having a new jacuzzi fitted but unfortunately that was still on a pallet in the car park. I cant comment on the restaurant as that closed early. Definitely a hotel to avoid

1-night trip

2/10 Poor

Sep 23, 2022

Sad decline.

For the last year the management have excused the dramatic decline of this once fantastic hotel by saying there are huge changes in the pipeline. The only changes are a huge hike in prices and a further decline in service. Absolute shame.

CI, 2-night trip

2/10 Poor

Jun 24, 2022

Down market motel at luxury prices

It’s really sad to see how far this place has fallen in so little time. I have stayed here regularly for ten years and will not stay again. I can live with the grottyness of the place and the lack of investment, but the ridiculous price rises, terrible service and absolute rip off breakfast prices are a disgrace. The icing on the cake was the grey haired manager with the South African accent ignoring the queue at the bar and serving himself and his mates. Being greeted whilst waiting at the breakfast queue with “what do you want” was another high light from a pig ignorant staff member. Such a sad decline in a once really good hotel.

CI, 2-night trip

4/10 Fair

Jul 22, 2024

The Wiltshire needs a facelift. Its very dated and basic. There was no information in the room regarding mealtimes, room service, where the spa was and how to access the spa. It was clean enough but everything seemed to be at the bare minimum. There wasnt even two sachets of coffee. One flat pillow each and only one spare in the cupboard. The bathroom floor tiles were cracked. There were cracks in the bathroom wall. The food in the dining room was over priced and again was basic. Goats cheese starter served with toast. I thought the toast may have been ciabatta or sourdough but no just a piece of square toast. The ham egg and chips main course was £14 the ham was ultra processed supermarket value range, it was barely pink. The only thing The Wilshire has going for it is the bar and dining room staff. They were friendly efficient and friendly. I would not recommend or use the Wiltshire again.

Nikki, 1-night trip

2/10 Poor

Sep 9, 2024

Would not recommend

Very tired throughout. Looks as though renovations have been started and abandoned, meaning the spa facilities weren't available and the gym, pool and changing areas very uninviting. We has a "Junior Suite" which was just a large room with a distinct lack of sockets and only one tea bag - the bed was comfortable though. Breakfast on the first morning was buffet style due to large groups of golfers. We had to go hunting for cups, plates and indeed food. There was no fruit or yoghurt or pastries as a continental option. The toaster seemed to have one setting - burnt. When we mentioned this at reception, he just shrugged and kept saying breakfast was still being served. On return to our room, the power had gone, the phone to reception went to voicemail, so we had to return to reception where the "maintenance man" was busy checking in guests. When he eventually came to the room, a switch had tripped in the fuse box in the room (?should that have even been there?). All in all not worth the money and spoilt what should habve been a relaxing couple of days

Wendy, 2-night trip

4/10 Fair

Jun 25, 2024

Not the best by any means

Not somewhere I want to ever go back to. Very dissappointed. First room allocated had not been serviced since previous guest. I was reallocated and stayed in room 133. Curtain hooks missing so hanging poorly. Two big stains on carpet that looked uncleaned, carpet not hoovered well. Bedding was clean although the valance on the bed base was not fitted neatly. Remote control crusty. Bathroom had cracked sink, bathroom floor had been regrouted but residue not removed. Shower door didn't close properly. Lots of gnat type insects behind toilet. Hairdryer on/off switch broken. Much of the journey from reception to the room is carpet which appears to be a continuous series of stains and looks filthy dirty. There doesn't appear to be any female staff members. On a positive note, the guys on reception were helpful finding a decafeinated teabag and sorting a slightly earlier breakfast for me.

1-night trip

2/10 Poor

Aug 24, 2024

We arrived at our booking The Wiltshire Hotel, Golf and Leisure Resort after driving 2 and 1/2 hours and what a disappointment. Photos are very misleading on the website . We had to leave immediately . The room is very dated the base of the beds are grotty. The swimming pool area is a building site feels unsafe. The TV in the room fell over when my little boy walked passed it was balancing against the stand as it had broken. Could have been a lot worse if it had landed on him. I can’t believe what we have just witnessed really. I tried to cancel and was told that I would have to wait until Tuesday to get a refund. I now have to look around the area on a busy bank holiday weekend to look for a hotel. We wanted a pool for the little one and won’t get that or even a room anywhere. We may have to go home. Ruining our weekend. So disappointed. This hotel shouldn’t have been on the website as a choice. There are holes in the floor upstairs covered in rotten carpet felt so unsafe. The hotel is not fit for purpose so please can you refund us the stay we never had. Unfortunately we didn’t stay around to take photos. Awful just awful.

Maria, 1-night trip

8/10 Very good

Oct 8, 2025

Good value for money, clean and excellent location

Francis, 1-night trip

8/10 Very good

Sep 28, 2025

Needs a decent upgrade as rooms are looking a bit shabby. Only stayed for one night but was a comfy bed. Food in the restaurant is ok but quite pricey for what it is. Lovely surroundings and area. Pretty good value for money for bed and breakfast.

Chris, 1-night trip

6/10 Good

Aug 30, 2025

Should be better than it sadly is

Could/ should be a top place to stay. Sadly, it is tired with the owners paying minimal attention to the place. The staff made it fab, but the lack of food choices in the restaurant and the cheaper ingredients etc were disappointing. Pool lovely, not always heated. There seems to be a catch 22 of not providing a high standard so it lost favour or it lost favour and dropped its expenditure. This should be 4/5 star. The door says 3 star, but currently more a 2 star

Andrew, 3-night trip

2/10 Poor

Aug 28, 2025

Disappointing

Check in was fine! Rooms are basic! Bar service was really poor. The guy on check in was also serving on the bar with wait times of 30 mins sometimes. The restaurant was the same waiting 40 mins for a starter even though it wasnt busy maybe six people in there. The staff where good but expected to do too much.

JAMIE, 1-night trip

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Does The Wiltshire Hotel, Golf and Leisure Resort offer free cancellation for a full refund?