Addenro Serviced Rooms is a welcoming retreat near WestQuay Shopping Centre. Connect to WiFi, take care of laundry needs with the facilities on hand, and enjoy extended parking. Multilingual staff are available to assist.
Reviews
5.65.6 out of 10
Popular amenities
Laundry facilities
Free parking
Non-smoking
Free WiFi
Main amenities (4)
Weekly housekeeping
Computer station
Self-serve laundry
Multilingual staff
Room options
Available filters for rooms
Showing 8 of 8 rooms
View all photos for Double Room, Ensuite
Double Room, Ensuite
Highlights
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
Desk
1 bedroom
Sleeps 2
1 Queen Bed
View all photos for Suite, Ensuite
Suite, Ensuite
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Heating
Separate bedroom
Private bathroom
Electric kettle
689 sq ft
1 bedroom
Sleeps 5
3 Twin Beds and 1 Double Bed
View all photos for Triple Room, Ensuite
Triple Room, Ensuite
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Heating
Separate bedroom
Private bathroom
Electric kettle
538 sq ft
1 bedroom
Sleeps 3
1 Double Bed and 1 Twin Bed
View all photos for Standard Twin Room, Ensuite
Standard Twin Room, Ensuite
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Quadruple Room, Ensuite
Quadruple Room, Ensuite
Highlights
Heating
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Heating
Separate bedroom
Private bathroom
Electric kettle
538 sq ft
1 bedroom
Sleeps 4
2 Twin Beds and 1 Double Bed
View all photos for Basic Twin Room, Shared Bathroom
Basic Twin Room, Shared Bathroom
Highlights
Separate bedroom
Coffee/tea maker
1 bedroom
Sleeps 2
2 Twin Beds
View all photos for Standard Single Room, Ensuite
Standard Single Room, Ensuite
Highlights
Separate bedroom
Private bathroom
Coffee/tea maker
Desk
1 bedroom
Sleeps 1
1 Twin Bed
View all photos for Single Room, Shared Bathroom
Single Room, Shared Bathroom
Highlights
Separate bedroom
Coffee/tea maker
1 bedroom
Sleeps 1
1 Twin Bed
Similar properties
Shirley House Self Catering Guest House, 5 min Drive to Cruise Ship Terminals and City Centre
Shirley House Self Catering Guest House, 5 min Drive to Cruise Ship Terminals and City Centre
Southampton Cruise Terminal - 16 min walk - 1.4 km
WestQuay Shopping Centre - 3 min drive - 2.1 km
Mayflower Park - 4 min drive - 2.4 km
University of Southampton - 5 min drive - 2.7 km
Getting around
Southampton (SOU) - 14 min drive
Bournemouth (BOH-Bournemouth Intl.) - 38 min drive
Southampton St Denys Station - 4 min drive
Southampton Central Station - 12 min walk
Millbrook Station - 15 min walk
Restaurants
Craft 101 - 5 min walk
The Witch's Brew - 4 min walk
Clockwork - 10 min walk
Waterloo Arms - 12 min walk
The Stile Inn - 3 min walk
About this property
Addenro Serviced Rooms
When you stay at Addenro Serviced Rooms, you'll be within a 10-minute drive of Southampton Cruise Terminal and New Forest National Park. Also, WestQuay Shopping Centre and University of Southampton are within a short drive.
Languages
English, Spanish
At a glance
DONE
Hotel size
21 rooms
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Early check-in subject to availability
Minimum check-in age: 21
Check-out time is 10:00 AM
Contactless check-out available
DONE
Special check-in instructions
Guests must contact the property for check-in information
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
DONE
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
LOCAL_PARKING
Parking
Free onsite self parking
Onsite parking limited
Free offsite parking nearby
DONE
Other information
Smoke-free property
No stag/bachelor or hen/bachelorette parties
Property amenities
What to do
Cycling nearby
Working away
Computer station
Services
Laundry facilities
Multilingual staff
Room amenities
More
Weekly housekeeping
Fees & policies
Renovations and closures
This property is closed from October 4 2024 to October 3 2026 (dates subject to change).
The property will be renovating from October 4 2024 to July 1 2026 (completion date subject to change). The following areas are affected:
Exterior
Hallway
Laundry facilities
Lobby
Parking area
During renovations, the guesthouse will make every effort to minimize noise and disturbance.
Policies
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
This property does not have elevators.
This property accepts credit cards.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.
Also known as
Addenro House
Addenro House B&B
Addenro House B&B Southampton
Addenro House Southampton
Addenro Southampton
Addenro
Addenro House B B
Addenro House Guesthouse Southampton
Addenro House Guesthouse
Addenro House
Addenro Serviced Southampton
Addenro Serviced Rooms Guesthouse
Addenro Serviced Rooms Southampton
Addenro Serviced Rooms Guesthouse Southampton
Frequently asked questions
Is Addenro Serviced Rooms currently open?
This property is closed from October 4 2024 to October 3 2026 (dates subject to change).
Are pets allowed at Addenro Serviced Rooms?
Sorry, pets aren't allowed.
Is parking offered on site at Addenro Serviced Rooms?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at Addenro Serviced Rooms?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 10:00 AM. Contactless check-in and check-out are available.
What is there to do at Addenro Serviced Rooms and nearby?
Have fun during the warmer months with activities nearby such as cycling.
What's the area around Addenro Serviced Rooms like?
Addenro Serviced Rooms is a short 14-minute walk from Mayflower Theatre and 17 minutes' walk from SeaCity Museum.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Addenro Serviced Rooms Reviews
Reviews
5.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
6.4/10
Cleanliness
6.2/10
Staff & service
5.6/10
Amenities
5.4/10
Property conditions & facilities
5.2/10
Eco-friendliness
Popular mentions
Room
Shower
Water
Coffee
Bed
Toilet
Reviews
8/10 Very good
Oct 23, 2023
Great stay
Karnel
Karnel, 1-night trip
10/10 Exceptional
Oct 3, 2022
Review of our stay
We had an amazing stay, room was extremely clean and comfortable would highly recommend to anybody else they even had a tv and fan the room!
Adam
Adam, 1-night trip
2/10 Poor
Oct 6, 2024
Warning
Addreno no longer own this property. This booking does not go to the guesthouse in question.
Do not book.
Verified traveler
4-night trip
2/10 Poor
Apr 16, 2023
The room was tidy the B&b was awful no breakfast very run down and neglected
Karen
Karen, 1-night trip
2/10 Poor
Oct 2, 2024
Non existent hotel.
I have been trying to contact you, but you seem quite elusive. The hotel was under new management, and had changed its name. There was no booking for me. I decided to drive 150 miles home and have returned to Southampton this morning. If someone from hotels.com could contact me, my mobile number is 07729 427076.
Thanks.
Benedict
Benedict, 1-night trip
2/10 Poor
May 13, 2024
This was a scam!
This place was not at this address! There was only an old raggedy looking red brick building there. Very run down in a bad neighborhood!
Kathleen
Kathleen, 2-night trip
10/10 Exceptional
May 14, 2023
Excellent service
Last minute booking due to train strikes. Hotel was under renovation however we were met by the most helpful person who arranged alternative accommodation and a taxi to get us there. He checked to make sure we arrived, gave us brilliant information about where to eat and when a fellow guest had locked the main door he sorted it out promptly
andrea
andrea, 1-night trip
6/10 Good
Oct 15, 2023
basic place to stay. nothing special. main issue with here was my push bike was stolen from the garden so garden not secure at all. bed was comfy, room was clean. hit and miss with hot water for showering.
Phoebe
Phoebe, 13-night trip
2/10 Poor
Apr 30, 2024
I am still waiting for a response to my email of 22/04/24.
I say again - the place was disgusting.
Do you ever check on the places you promote?
Norma
Norma, 1-night trip
2/10 Poor
Sep 3, 2023
Dirty noisy unsightly place I’ve ever seen and stayed
Never again and I would NOT recommend it to anyone!!
Latif
Latif, 1-night trip
4/10 Fair
May 2, 2023
Unpleasant stay
The rooms were extremely small for the amount paid, the cabinet was to keep one’s belongings was good for nothing because of its size.
Aditya
Aditya, 2-night trip
4/10 Fair
Oct 12, 2023
Misleading accommodations
This is listed as a hotel, but it’s really more like a halfway house. Upon entering was greeted with someone wearing an ankle monitor.
The stairs are shallow so going up isn’t a problem, coming down is a bit if you’re older than 30.
The hot water from the tap is so hot you can make coffee with it without having to warm the water.
Verified traveler
1-night trip
2/10 Poor
Jul 30, 2023
Nothing , very noisy . Not worth the money
Tony
Tony, 1-night trip
4/10 Fair
Sep 20, 2023
Shower didn’t work . We booked 3 rooms , they only gave us 2 rooms , So bad !
KWOK KUEN
KWOK KUEN, 1-night trip
6/10 Good
Jun 3, 2023
It's ok for a night but not having hot water for a shower, or anyone available for questions once you've checked in is not practical when you haven't been told in advance and therefore are not prepared. Luggage is heavy and taking them up and down the stairs is a nightmare. Where things are or when they're available is not obvious. I could go on but I'm moving on.
Manuella
Manuella, 1-night trip
4/10 Fair
May 15, 2023
lack of basic facilities in the rooms
hand basin in which the taps didn't work properly and wouldn't even drain
a management team which I was not able to contact in a serious situation
Verified traveler
1-night trip
2/10 Poor
Aug 21, 2023
I arrived at the property, rang on the bell. No reply. Somebody turned up and opened the front door for me. The place stank of sweat and dirty laundry. I tried phoning the number I had been given, but no reply. I went round the back and there were some very devious looking characters there. I gave up with the place. I did not stay there. I value my life too much.
patrick
patrick, 1-night trip
4/10 Fair
Jul 3, 2023
This property is not suitable for senior. There is no elevator in the building. How can you expect a senior to carry a big suitcase with 50 lbs up to second floor. It is very dark in the vicinity at night time and it means it may not be safe to go out at night for dinner nearby
Pui Sun
Pui Sun, 1-night trip
4/10 Fair
Oct 31, 2022
Memorable for the wrong reasons.
Booked a 5-berth room. Was not told the booking had been split over 2 rooms on separate floors, so had to contact the manager to get beds moved, cery much delaying our evening.
There was wall outlet for the microwave. The kettle was able to be put in front of the tv to use the outlet there, but doubt we could have safely done that with a microwave!
Every single one of the milk packs were rancid.
On the plus side, the beds were comfy and the water, though low pressure, was hot.
The manager came relatively quickly when the fire alarm was set off by other guests at night.
MICHELE
MICHELE, 1-night trip
4/10 Fair
Jun 8, 2023
I woke up in the midle of the night because of the noise from the leakage in the ceiling, the footsteps and squeaking noise of the door. The Kettle is so dirty, I wasn’t even able to make my coffee. Had no choice to stay 2 nights at that time because our home was under repair and had to stay nearby. Never again I’m going to stay in this lodging. Not worth your money. I found a 1 bedroom apartment in city centre with the same price as the Addenro and it’s way way better than this lodging house. The manager was not responsive as well.
Sitti Radzma
Sitti Radzma, 1-night trip
4/10 Fair
Jun 10, 2023
No good
They didnt send codes for entry prior to arrival.
Didnt answer first call and took a while to return my 2nd call after leaving message. (Not helpful when long travelling and in need of toilet).
Front door entry code worked, keypad to bedroom didnt engage after having to look at another room to see how it worked.
After phoning 2nd time, was allocated a second room and key pad worked.
Room had no running water that evening or in morning and no milk for coffee and tea.
General condition of room was ok, but entrance ways, halls and stairs were cluttered, dirty and fire extinguishers out of date and no emergency information visible.
Jonathan
Jonathan, 1-night trip
2/10 Poor
May 11, 2024
There's no hotel there!!!
My wife and I arrived at the specified address by taxi with all our suitcases for our cruise the following day. The exterior looked much worse than the online photo. Inside it was looking very 'tired' (putting it politely), there was no reception just a tatty guest register. We felt abandoned in a dubious location at 8pm wondering what to do.
In desperation I rang the contact numbers provided and was told that the Addenro had advised to been taken off your website some time previously as they were no longer accepting bookings via your company.
The guy felt so bad that he offered to find us another hotel and to take us there. We ended up at The Leonardo and was forced to fork out another £174 for the privilege!!! See itemised billings attached.
We were fuming and would have given no stars at all if that was possible.
As I am a loyal and long-standing client of Hotels.com who has had no cause to complain previously, Itrust that, given the foregoing, you will see your way clear to adequately compensating me in order to restore our faith in utilising your services in future.
John
John, 1-night trip
2/10 Poor
Jun 2, 2024
Natasha
Natasha, 1-night trip
2/10 Poor
May 25, 2024
Kym
Kym, 1-night trip
8/10 Very good
Oct 13, 2023
Shower
It was all acceptable but the shower and screen could do with a good clean.