The resort was amazing! From our room to the food. I would give it an 11 if it was possible. We will def be returning for another trip with friends next time. The beaches were beautiful and the water was next level!
steven
steven,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Excelente descanso en pareja
Excelente lugar para descansar y excelente servicio
José Jesus
José Jesus,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月7日
We had the bungalows onto the beach and they were phenomenal. The fruit smoothie place was great, staff really friendly, perfectly positioned
Taxis are expensive!
Lyndsey
Lyndsey,5 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月10日
Juan carlos
Juan carlos,2 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年9月2日
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年8月23日
It’s a nice property but we never got room key message till after 430pm. Hotel is nice. Bed is comfortable. I would have given it 5/5 but if you want to sleep forget it, loud boom boom music till 3am. Even with plugs in you can hear it. Nearly checked out at 2am as I was going crazy. Did report it. Butt same thing next night. It’s a good Instagram place but shocking if you want sleep.
David
David,2 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年8月21日
Está muy bonito, la comida muy bien, la gente muy amable, el aire acondicionado no muy bien, en la noche tenía calor . El balcón es muy pequeño, no hay espacio para las sillas y entrar a la habitación.
lucia patricia
lucia patricia,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年8月17日
Beautiful property and everything was wonderful.
Lesley
Lesley,3 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年8月10日
Dana
Dana,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月30日
Excelente lugar.
Marlyn
Marlyn,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月21日
Junior and Leddy were especially awesome and helped us with everything and anything we needed.
Matthew
Matthew,6 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月11日
Loved staying here would deff stay here again
Jocelyn
Jocelyn,5 晚旅行
Expedia 真實旅客評語
2/10 不太好
2024年7月10日
We were so disappointed about the service. Upon arrival the staff said do you want a welcome drink as he forgot to asked when we reached the office. There was no warmth at all!
Air conditioning kept going off and had to keep msgning them to put it on! After cleaning our room there was no fresh towel given to us. On the 4th of july a hurricane was expected. We are pressured to check out at 11am then it came to 10 30 am when they check out was at 12! The staff was sitting in our patio and outside our door being so noisy and disrespectful. On the 3rd of july they said they will send a complimentary bottle of wine which never came for my Husband's birthday celebration.
Worst is my card was charged without my consent as they were in a rush to leave! This is unacceptable!
STAFF has to be trained to be more respectful and noisy! Food quality isn't Great!
On the 3rd morning, staff was making so much noise on top of our villa cleaning up.
Very disappointing!
Yousma Devi
Yousma Devi,2 晚浪漫之旅
Expedia 真實旅客評語
4/10 一般般
2024年7月5日
TERRIBLE STAFF, incompetent and misleading staff.
William
William,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年7月3日
Great location and middle of the everything
Fe
Fe,4 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2024年6月25日
The resort is great for those who really love to live in the jungle. I disliked the humidity in the room which was always at an all time high no matter what we did with the AC. Our room sliding doors when it would rain would leak rain water in the room that didn’t help with the humidity either and made the room smell bad. The facility needs upgrades as you can tell the wood is getting worn out. Food was ok, we ate better at other locations. Location of the hotel is a great one as it’s right next to the statue of the Luz and other great restaurants such as Rosa Negra and Ilios. I would not stay here again due to the rooms needing some serious upgrades to make your stay and sleep more comfortable.
Veronica
Veronica,5 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月19日
Todo muy bueno , excepto la piscina muy oscura pequeña.
Eduardo
Eduardo,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月13日
.
Analin
Analin,4 晚好友同遊
Expedia 真實旅客評語
10/10 好極了
2024年6月12日
Sin duda Ahau es un hotel biodegradable dentro de las hermosas playas de Tulum que por cierto tiene su propia playa y museo. Hotel del famoso Roberto Palazuelos quien lo puedes ver caminando por su hotel y excelente persona!
Mayra Esmeralda
Mayra Esmeralda,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年6月11日
Beautiful looking at beach
Patricia
Patricia,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年6月11日
Maria
Maria,2 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年5月21日
Todo hermoso solo que estaría bien un pasillo rústico o algo parecido de la entrada asta los escalones y entre el restaurante y el hotel ya que puro arena no me gusto😉
Arturo
Arturo,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年5月21日
Beautiful, great service!
ROMMY
ROMMY,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年5月14日
El lugar es increíble , solo un olor fuerte a humedad creo que con un buen aromatizante estaría genial , las camas son muy cómodas, la ubicación es la mejor!!!
Alexis
Alexis,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年5月8日
Amazing hotel and great service. The room was very tidy and the outdoor shower added a little extra touch, by combining the nature to the room. Would definitely recommend this place.