This is not a 4 star property!
You have to book for dinners, photos show rooms that are not there, no arcade room, can’t even go
Inside kids room! No lounges to sit, the bar is like a cafe. Dirty sheets. There is no JUCAZZI OR INDOOR SWIMMING POOL- access to means they charge! If the hotel next door is available!
I had no cold water for some of the duration- only boiling hot!
We struggled with vegetarian food.
Horrible experience!
Narinder
Narinder,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年10月31日
Lovely place for a short break. Easy 10 minute walk to the beach. Plenty of space to relax.
Naomi
Naomi,4 晚浪漫之旅
Expedia 真實旅客評語
8/10 非常好
2024年10月13日
Super ophold
Det var et godt ophold. Den eneste grund til at jeg ikke giver 5 stjerner var høj musik hver aften fra live musik. Det er ikke praktisk med børn og høj musik fra 20:30 til 23:30 hver dag.
Nicolai
Nicolai,7 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年10月12日
Joseph
Joseph,3 晚旅行
Expedia 真實旅客評語
4/10 一般般
2024年10月10日
The food was not great. Poor selection and warm at best. Drinks in the restaurant are from cardboard or plastic cups. That's an absolute no no for me.
There is a lot of building work going on around the hotel. The workers from the site ate in the restaurants dressed in their work clothes. It felt like a work canteen!
The hotel is a 3 star at best, not the luxury 4 star it is advertised as.
Jill Phillips and David
Jill Phillips and David,1 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2024年10月5日
Simon
Simon,4 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年10月3日
真實旅客
4 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2024年9月28日
Anthony
Anthony,7 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年8月20日
Very nice hotel
Dona
Dona,5 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年8月11日
真實旅客
7 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年8月10日
Jatin
Jatin,7 晚旅行
Expedia 真實旅客評語
10/10 好極了
2024年8月8日
Brilliant again.
Food is fantastic,varied and top quality
Neil
Neil,10 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年7月20日
Bel hôtel mais personnel de l'accueil incompétent
Malgré un check in catastrophique (45min d'attente et une remarque de la réceptionniste car nous étions arrivés soit disant à l'heure de pointe et que l'attente etait de notre faute) l'hôtel est très bien, propre et les suites spacieuses. L'équipe de maintenance est tres efficace et adorable.
Les repas et snacks sont corrects bien qu'un peu répétitifs.
Pour résumer, à part la réception composée de stagiaires incompétents et manquant de réactivité et de sympathie, notre expérience etait plutôt positive.
Serge
Serge,5 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2024年7月18日
Lovely place. The facilities are fantastic. Food is ok only and you can get sick of it after a couple of days. Great general experience.
Bruno
Bruno,5 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年7月11日
The rooms needed a little more maintenance as damp patches were showing, but that was very minor. The place in general was fantastic and would definitely come back again.
Inderpal Singh
Inderpal Singh,7 晚家庭旅遊
Expedia 真實旅客評語
8/10 非常好
2024年6月20日
Richard
Richard,4 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2024年6月10日
Not for families.
We didn’t enjoy our stay and left half way through and went somewhere else.
The food was ok but getting in to the restaurant has a ridiculous booking system (for an all inclusive buffet!). You are required to book 4 hours in advance. Except when you complain and you’re then told it’s not compulsory to book. Though the restaurant staff seem unaware that it isn’t compulsory - so who knows?
Anyway, nothing screams ‘holiday!’ than being tied to a rigid schedule for access to tepid chips. Magical.
Oh! The two stag do’s! They were hilarious at a family resort. Especially when the ‘Beer Leader’ (that’s what he had written on his shirt) had 9 tequilas on the bounce. Was he sick? Yes, yes he was. It was still daylight.
The kids club was a disappointment too. Not so much a club, rather a veranda attached to a building that only the staff were allowed into. Parents required to attend the whole time.
I definitely wouldn’t recommend families to stay here. Probably fine for golf groups and stag do’s.
Also helps if you speak Portuguese, lots of the staff don’t speak English.
Fraser
Fraser,8 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2024年6月9日
Rooms are spacious and clean, balcony is a great size. Pools are lovely.
The little train to the beach is great, but gets full very quickly so you have to wait for the next one (every 30 minutes).
Downside is having to book for every single meal at least 4 hours before the meal. It means that sometimes our little one was asleep at the time and completely missed her lunch. Restaurant opens at 7pm for dinner which was a little late for our baby.
claire
claire,4 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2024年6月9日
Benedict Oludotun
Benedict Oludotun,5 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月4日
Good stay
Good stay. Organised and good facilities. Looks a bit dated
Matthew
Matthew,6 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年6月2日
It was a great place for family holidays. Checkin experience was below expectations and there were limited vegetarian food options. Everything else was great
Navneet
Navneet,4 晚旅行
Expedia 真實旅客評語
8/10 非常好
2024年6月1日
Enjoyable stay
Enjoyable stay. Check in could be smoother. Space was good and proximity to pools and restaurants was perfect. Single beds in the rooms didn’t make much sense nor practical. Food was okay and staff were hardworking too.
Dmitry was really good and helpful during meal times. Cash is needed for the stay especially if you need to get towels for the pool- was a real hassle returning the towels.