This was my favourite stay in my trip. Greeted at the entrance by a staff member whoofferex me a cokd towel and drink while they checked me in. Room was lovely. I gad difficulty with the room temperature and staff dealt eith ut whike I was at dinner. They took a photo of the remote and labelled it in English for me. The food is the highlight! It is a fixed menu full of drlightes each evening. There was miscommunication about my dietary requirements on the first night and chef made me a different course in the moment. Do rake their advice and get a taxi from station. Wonderful all round.
Spacious room with exceptional view, friendly And helpful staffs, also have an outstanding rooftop bar.
Yui Han Jeremy
Yui Han Jeremy,2 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2025 年 12 月 1 日
スタッフはみなさん親切で丁寧なサービスでした。
駅までの送迎サービスなどあれば嬉しかったです。
ASAKO
ASAKO,1 晚好友同遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 11 月 30 日
The hotel is located on top of the hill, so if you have luggage the only way to get there and back is by taxi. Quite unbelievable that they don't provide a shuttle service as every other hotel in Japan in a similar location does.
The room was the most uncomfortable one of my entire stay in Japan. The person who designed the fancy bench certainly did not sit on it. In the tiny bathroom it smelled badly the drains, especially when taking a shower. Windows have no mosquito protection.
Housekeeping to be improved as well. I stayed two nights and although I got new towels and water, they did not change the cups and glasses. Sound insulation is not very good, you can hear well your room neighbours.
Reception is kind of friendly, but compared to Japanese standards really on the lower end. Communication through the booking portal and their website did not work. No replies.