Enjoy your visit to Chester with a stay at Candlewood Suites Chester Richmond by IHG.
At a glance
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Hotel size
151 rooms
Arranged over 8 floors
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Arriving/Leaving
Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 21
Check-out time is 11:00 AM
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
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Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
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Pets
Pets allowed (dogs and cats only)*
Service animals welcome
LOCAL_PARKING
Parking
Onsite self parking (USD 5 per day; includes in/out privileges)
Electric vehicle charging point on site
Property amenities
Services
24-hour front desk
Room amenities
Home comfort
Air conditioning
Fees & policies
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75 per pet, per stay (maximum USD 150 per stay)
Parking
Self parking costs USD 5 per day with in/out privileges
Policies
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover
Also known as
Candlewood Suites Chester Richmond by IHG Hotel
Candlewood Suites Chester Richmond an IHG Hotel
Candlewood Suites Chester Richmond by IHG Chester
Candlewood Suites Chester Richmond by IHG Hotel Chester
Frequently asked questions
Does Candlewood Suites Chester Richmond by IHG offer free cancellation for a full refund?
Yes, Candlewood Suites Chester Richmond by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Candlewood Suites Chester Richmond by IHG?
Yes, cats and dogs are welcome. There's a charge of USD 75 per pet, per stay. Service animals are exempt from fees.
Is parking offered on site at Candlewood Suites Chester Richmond by IHG?
Yes. Self parking costs USD 5 per day. Electric vehicle charging is available.
What are the check-in and check-out times at Candlewood Suites Chester Richmond by IHG?
You can check in starting at 4:00 PM. Check-out time is 11:00 AM.
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Reviews
Candlewood Suites Chester Richmond by IHG Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6
Cleanliness
8.8
Amenities
9.2
Staff & service
9.4
Property conditions & facilities
Reviews
Verified
10/10 Exceptional
Apr 12, 2026
Great room, new and fresh furnishings. Staff were helpful and the facilities were good.
Jonathan
Jonathan, 6-night trip
Verified
10/10 Exceptional
Jan 6, 2026
Nice newer hotel. Room was clean, staff was very nice and helpful.
Lisa
Lisa, 1-night trip
Verified
10/10 Exceptional
Feb 2, 2026
My room was very clean. The staff was very friendly and helpful. I would stay here again.
Craig
Craig, 7-night trip
Verified
10/10 Exceptional
Mar 1, 2026
Check in was fast and smooth. The rooms were spacious, nice large bathroom! Parking could be better, and the parking lot filled up quickly on the front side. However, I don’t know if there was parking in the back.
Eva
Eva, 1-night trip
Verified
10/10 Exceptional
Jan 21, 2026
Hotel is new, only opened in June 2025. The room was very well presented, clean and comfortable. The staff were helpful and the 24hr fresh coffee was great. Will certainly stay there again.
Jonathan
Jonathan, 6-night trip
Verified
10/10 Exceptional
Nov 25, 2025
Front desk was very polite. Room was great for the price. Very large and clean.
Sherri
Sherri, 1-night trip
Verified
10/10 Exceptional
Jan 13, 2026
Clean, beautiful, and well designed hotel. Always a smile from your staff. They are very friendly and welcoming. Walls of the building are very thin. We could hear EVERYTHING going on around us.
DONNA
DONNA, 3-night trip
Verified
8/10 Very good
Dec 28, 2025
The room was spacious, quiet and clean. Not sure why they charge $75 for a pet to sleep there….? Also, wish they would actively prohibit the smoking (of everything) right next to entrances/exits.
Overall, very nice place.
Lynn
Lynn, 1-night trip
Verified
10/10 Exceptional
Jun 28, 2025
Everything about my stay was perfect! Staff were so amazing and I will definitely book every time I visit.
Tameka
Tameka, 1-night trip
Verified
10/10 Exceptional
Oct 20, 2025
Comfortable and clean
Susan
Susan, 1-night trip
Verified
6/10 Good
Nov 28, 2025
The property is clean and the gym is new.
The bed was comfortable and the room seemingly has everything you need . The issues ..heating and cooling is a mess . There is one vent in the bathroom that heats or cools the room .. I went over thanksgiving and the room was so hot I needed a fan ( which the front desk gave me) . I stayed 3 nights and the last night I just turned the thermostat off . One of the elevators was broken. And even someone who worked there said it's been a problem. Kind of a shame for a new property . I won't be staying here again
Jackie
Jackie, 3-night trip
Verified
4/10 Fair
Jul 24, 2025
Not staying again.
Very disappointing. Thermastat unable to be adjusted lower than 68 however the room would not even cool to 68 the temperature stayed between 72-74. Woke up drenched in sweat. Shower only gets lukewarm not matter how hot you try to make it. Otherwise a very clean hotel. Staff seemed to still be in learning mode. Took 4 people to get me registered and that took them 20 minutes to assign me a room when I had a reservation.
Wendy
Wendy, 3-night trip
Verified
8/10 Very good
May 10, 2026
Friendly staff. Spacious, clean rooms. Quiet and overall clean hotel. Good location right off interstate.
Edward
Edward, 1-night trip
Verified
10/10 Exceptional
Dec 2, 2025
Great place to stay
Greg
Greg, 1-night trip
Verified
10/10 Exceptional
Feb 5, 2026
Clean room and great staff.
Craig
Craig, 3-night trip
Verified
10/10 Exceptional
Mar 11, 2026
Everything was nice. The bed was my only issue. Ive slept in way cheaper hotels with way better beds. This was like sleeping on the floor.
john
john, 1-night trip
Verified
10/10 Exceptional
Sep 30, 2025
Amazing Place To Stay At
Biamby
Biamby, 2-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Staff was super nice and helpful room was amazing just as pictured. Super nice place. Would absolutely stay again. Booked last minute when your house caught fire and we had to leave quickly.
Elizabeth
Elizabeth, 1-night trip
Verified
10/10 Exceptional
Aug 25, 2025
Great hotel
Robert
Robert, 3-night trip
Verified
10/10 Exceptional
Dec 27, 2025
Spotless room, so much space. Absolute love the layout.
Laura
Laura, 1-night trip
Verified
10/10 Exceptional
Dec 19, 2025
Every single thing about the place is absolutely top notch. You will not be disappointed
keishlyne
keishlyne, 1-night trip
Verified
6/10 Good
Mar 8, 2026
Nothing good nothing bad. Brand new too…
Herbert
Herbert, 1-night trip
Verified
10/10 Exceptional
Oct 19, 2025
My stay was good
Siafa
Siafa, 2-night trip
Verified
10/10 Exceptional
Dec 7, 2025
Room was very clean. Front desk was polite and helpful.