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Hotel Dann Carlton Bucaramanga

4.0 star property
Hotel with 2 restaurants, near La Flora Ecological Park

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Photo gallery for Hotel Dann Carlton Bucaramanga

Sundeck
2 restaurants, breakfast, lunch served; local and international cuisine
Indoor spa tub
Interior entrance
Porch
In the heart of Bucaramanga, Hotel Dann Carlton offers a tranquil retreat near La Flora Ecological Park. Indulge in full breakfast and enjoy the rooftop garden views or unwind with spa treatments at Elixia Spa. With two restaurants serving local cuisine, a hair salon for pampering, and free in-room WiFi to stay connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Rooftop terrace
  • Fitness center
  • Sauna
  • Steam room
  • Hot tub
  • 24-hour room service
  • Massage/treatment rooms
  • 24-hour business center

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
$75 nightly
The total price is $75
Oct 3 - Oct 4

Room options

Check availability for these dates

Tonight

Sep 29 - Sep 30
Check availability for tonight Sep 29 - Sep 30

Tomorrow

Sep 30 - Oct 1
Check availability for tomorrow Sep 30 - Oct 1
Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Twin Room, 2 Double Beds

Standard Twin Room, 2 Double Beds | View from room

Standard Twin Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 416 sq ft
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Double Room, 1 King Bed with Sofa bed

Superior Double Room, 1 King Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Superior Double Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(14 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 466 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Double Room, 1 Queen Bed with Sofa bed

Standard Double Room, 1 Queen Bed with Sofa bed | Premium bedding, minibar, in-room safe, individually decorated

Standard Double Room, 1 Queen Bed with Sofa bed

9.4 out of 10
Exceptional
(39 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Premium bedding
  • 358 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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Holiday Inn Bucaramanga Cacique by IHG

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9.4 out of 10, Exceptional, 899 reviews
$72 nightly
The price is $72
Oct 12 - Oct 13
Holiday Inn Bucaramanga Cacique by IHG
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About the neighborhood

Map
Calle 47 No 28-83, Bucaramanga, Santander, 680003

What's nearby

  • San Pio Park - 2 min walk - 0.2 km
  • Cabecera Shopping Mall - 6 min walk - 0.6 km
  • Canaveral Mall - 18 min walk - 1.5 km
  • Cacique Shopping Mall - 2 min drive - 2.5 km
  • Alfonso Lopez Stadium - 3 min drive - 2.5 km

Getting around

  • Bucaramanga (BGA-Palonegro Intl.) - 48 min drive
  • Airport drop-off service

Restaurants

  • ‪Empanadas Conucos - ‬3 min walk
  • ‪El Barril - ‬2 min walk
  • ‪Forestal Artesanal Coffee Shop - ‬2 min walk
  • ‪Starmarket Store - ‬2 min walk
  • ‪LibarDog - ‬3 min walk

About this property

Hotel Dann Carlton Bucaramanga

Take in the views from the rooftop terrace when you stay at Hotel Dann Carlton Bucaramanga. Guests can visit the spa to be pampered with massages, facials, or body treatments, and City View, one of 2 restaurants, serves local and international cuisine and is open for breakfast, lunch, and dinner. An outdoor pool, a bar/lounge, and a fitness center are other highlights. The helpful staff and breakfast get great marks from fellow travelers.

At a glance

DONE

Hotel size

    • 135 rooms
    • Arranged over 13 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Minimum check-in age: 18
    • Check-out time is 1 PM
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • One child (2 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
    • Parents must have child's birth certificate and photo ID*
DONE

Pets

    • Pets allowed*
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite parking limited
DONE

Transfers

    • Airport drop off on request(available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 6:00 AM–10:00 AM
  • 2 restaurants
  • Bar/lounge
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Children stay free (see details)
  • Children's menu

Working away

  • 24-hour business center
  • Meeting rooms
  • Computer station
  • Conference center (5264 square feet of space)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Built in 1996
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Rooftop garden
  • Garden
  • Piano
  • Fitness center
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Massage/treatment rooms
  • Steam room
  • At least 80% of food locally-sourced
  • Vegan dining options
  • Vegetarian dining options
  • Local artist showcase
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Banquet hall
  • Traditional architecture

Accessibility

  • Braille/raised signage
  • Elevator
  • Grab bar near toilet

Room amenities

Be entertained

  • LCD television
  • Satellite TV channels

Home comfort

  • Air conditioning
  • Minibar
  • Bathrobes

Sleep well

  • Soundproofed rooms
  • Premium bedding
  • Free crib/infant bed

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Refrigerator

More

  • Daily housekeeping
  • In-room safe
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only
  • Water-efficient toilets only

Special features

Spa

Elixia Spa has massage/treatment rooms and couples treatment room(s). Services include facials and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 3 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Dining

City View - This poolside family restaurant specializes in local and international cuisine and serves breakfast, lunch, dinner, and light fare. A children's menu is available.
Taikinsa - This restaurant specializes in sushi and serves lunch, dinner, and light fare. A children's menu is available. Reservations are required. Open daily.
Dann Carlton Cafe Bar - This café serves breakfast and light fare. Guests can enjoy drinks at the bar. Reservations are required. Open daily.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

Optional extras

  • Airport shuttle service is offered for an extra charge of COP 60000 per vehicle. Maximum occupancy 3
  • Late check-out can be arranged for an extra charge of COP 190000 (subject to availability)

Children & extra beds

  • If you are traveling with a child, your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of COP 142800 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the spa, and guests under 3 years old are only allowed with adult supervision
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property uses eco-friendly cleaning products.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Guests traveling with pets must present their pet's current vaccination record.

Also known as

Dann Carlton Bucaramanga
Hotel Dann Bucaramanga
Hotel Dann Carlton Bucaramanga

Frequently asked questions

Does Hotel Dann Carlton Bucaramanga offer free cancellation for a full refund?

Yes, Hotel Dann Carlton Bucaramanga does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hotel Dann Carlton Bucaramanga?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 8:00 PM.

Are pets allowed at Hotel Dann Carlton Bucaramanga?

Yes, pets are welcome. There's a charge of COP 142800 per pet, per night. Service animals are exempt from fees.

Is parking offered on site at Hotel Dann Carlton Bucaramanga?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Hotel Dann Carlton Bucaramanga?

Yes, a shuttle from the hotel to the airport is available. The charge is COP 60000 per vehicle.

What are the check-in and check-out times at Hotel Dann Carlton Bucaramanga?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is 1 PM. Late check-out is available for a charge of COP 190000 (subject to availability). Express check-in and check-out are available.

What is there to do at Hotel Dann Carlton Bucaramanga and nearby?

Hotel Dann Carlton Bucaramanga has a spa and an outdoor pool, as well as a steam room and a garden.

Are there restaurants at or near Hotel Dann Carlton Bucaramanga?

Yes, there are 2 onsite restaurants, featuring local and international cuisine, pool views, and poolside dining.

What's the area around Hotel Dann Carlton Bucaramanga like?

Hotel Dann Carlton Bucaramanga is in Sotomayor, a short 2-minute walk from San Pio Park and 9 minutes' walk from Cabecera Shopping Mall.

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Reviews

Hotel Dann Carlton Bucaramanga Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Eco-friendliness

9.2

Property conditions & facilities

What guests liked

  • The property offers a delicious and complete buffet breakfast with many options. (23 reviews)
  • The spa offered a range of facilities including jacuzzi, sauna, turco, and steam room with city views. (6 reviews)
  • The pool area was exceptional with beautiful facilities and a great pool experience. (4 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Room
Breakfast
Location
Restaurant
Food
Cities
Lobby
Parking
View

Reviews

10/10 Exceptional

Excellent accommodation
Julio Cesar, 3-night trip

10/10 Exceptional

Check out is at 1 pm!

Great stay, check out is at 1pm!! So good!
Maximiliano, 1-night trip

10/10 Exceptional

The stay was excellent and the hotel was wonderful.
Carlos, 8-night trip

10/10 Exceptional

Muy buen estadia

Es célebre instalación y atencion
jairo, 2-night trip

10/10 Exceptional

Hotel excellent

Escelent all
jairo, 2-night trip

10/10 Exceptional

Excelente hotel muy agradable, todos los del hotel muy atentos y serviciales, el bufet muy variado y todo rico
Heber gildardo, 1-night trip

10/10 Exceptional

Best hotel in bucaramanga
michael, 2-night trip

10/10 Exceptional

Excellent hotel
Victor, 2-night trip

10/10 Exceptional

Excellent Stay

This was a very nice stay at a beautiful hotel. Everything was great. A very large and clean room and bathroom. The staff were exceptional. It's in a great area and very quiet at night for some good rest. Thank you to all of the staff for being exceptional hosts. I look forward to staying there again.
Timothy, 1-night trip

10/10 Exceptional

Sigue siendo un excelente hotel; todos las personas que trabajan ahi son muy amables, la comida deliciosa y tienen muy buenas instalaciones. Definitivamente un hotel recomendable!
STEVEN, 1-night trip

10/10 Exceptional

The room was clean and I received top tier service at this hotel. Most likely the best hotel in Bucaramanga
Fidji, 1-night trip

10/10 Exceptional

Nos encanta.
Jill, 3-night trip

10/10 Exceptional

excelente hotel
JAIRO, 1-night trip

10/10 Exceptional

Ame el area de spa ..y su atencion muy buena
Maryfer, 2-night trip

10/10 Exceptional

Great experience. We liked a lot. The staff is super friendly and helpful.
Jaime, 3-night trip

10/10 Exceptional

EXCELENTE HOTEL
JAIRO, 3-night trip

10/10 Exceptional

Amazing property. Probably the best hotel in town. Secured and great restaurants. In the best area
Alvin, 1-night trip

10/10 Exceptional

Location fabulous!!!
DIEGO, 1-night trip

10/10 Exceptional

Service great, excellent food, comfortable room and nice spa.
Guillermo, 6-night trip

10/10 Exceptional

Excelente hotel
Alexander, 1-night trip

10/10 Exceptional

Lovely building, safe location
Daniel, 1-night trip

10/10 Exceptional

Friendly staff, clean rooms, very complete buffet breakfast. I recommend this hotel.
Luz Marina, 2-night trip

10/10 Exceptional

Amazing stay, loved
Diana, 1-night trip

10/10 Exceptional

The location was amazing
Maria, 5-night trip

10/10 Exceptional

Great location, nice staff and the terrace area is amazing!
Zaida, 5-night trip