Bad smell in the toilet & the room. Not recommend.
I was being told that the twin rooms were all located on the lower ground floor. However, there was a very stinky smell in the room mainly from the toilet which made the experience become the worst. I believe no one wants to stay in such a room. Although the staff are polite, that doesn’t help if the property itself is in a poor condition. When I saw from the outside of the room, the steam and gas from the pipes were so close to the window of the room. See the image attached. I won’t recommend this hotel to anyone.
真實旅客
2 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2024年9月24日
Kam Lan
Kam Lan,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2024年3月17日
Chun Wai
Chun Wai,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2020年12月22日
Small but neat hotel
No lift so that a little bit inconvenience if you have too many baggages. Room is small but neat.
Convenient location for Victoria bus terminus and station. Reception staff helpful. Clean, comfortable bed. Nice room, even if on the small side.
Dianne
Dianne,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月8日
August
August,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025年1月3日
Good Review
Really nice staff, on way in and I was given information leaflet about events in London that I briefly mentioned in conversation which was really helpful. The staff were really polite and helpful and gave us basic knowledge of area when we arrived which was great. The room was clean and tidy
Vera
Vera,4 晚好友同遊
Hotels.com 真實旅客評語
10/10 好極了
2024年12月26日
Amazing staff
The staff are exceptionally welcoming and helpful. Positively surprised by their kindness. Faint train noises can be heard from basement rooms, but not disruptuive. While the bathroom sink is quite small, but the overall bathroom is clean and well-maintained.