We had a beautiful one night stay at this hotel. Check-in was easy. Staff were lovely. Our room was upgraded for free which was amazing. Room was clean. Breakfast buffet was ok.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 8 月 11 日
Dirty
No room ready when we arrived around 7 pm (no second pair of the towels).
Smelly bathroom, very dirty pair of the chairs. Curtains dirty.
If the room would be cleaned properly it would be nice experience.
Very poor hygiene cleaning standards, however coming in across of the UK.
I would not recommend this hotel at all
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
All good
Great food, excellent service.
Alistair
Alistair,3 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 3 日
Kevin
Kevin,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 26 日
No air con in height of summer
Wouldn’t stay again, only good thing was location
Lynsey
Lynsey,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 26 日
Good for Cheltenham and Gloucester
Location and access is excellent. The staff, as ever, were superb and attentive to our needs. Bedroom was sparklingly clean and the bed very comfortable. However, room was very hot and air-conditioning not working (showing Error 004) and the stand-alone heater/fan rather flimsy and very noisy. Also the bathroom was looking a bit tired. But our needs were met and we would stay there again if in the area.
Stephen
Stephen,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 26 日
Stop off.
The hotel in our minds was very tired particularly the restaurant.
Outside was very poor.
Whilst the staff were most welcoming the property was not.
Not easy to find as confusion with the name Ramada or Regent ?
John
John,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 25 日
Very tired hotel much in need of upgrade in the public areas, staff were helpful and friendly.
Gary
Gary,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 23 日
Martin
Martin,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Debbie
Debbie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 17 日
Initial impression... it didn't change.
The external view of hotel as i drove in was very tatty/untidy - it didn't give a good impression. The car park was unkempt and there were people in cars loitering. The bins were all full.
Mark
Mark,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
john
john,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 7 月 14 日
Carlos
Carlos,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 14 日
Poor hotel
The room was large and everything looked dated. Unfortunately for us the air conditioning wasn’t working and hasn’t been for months but it was the hottest weekend this year and the room felt like an oven and stayed so the three days we were there. We hardly got a wink of sleep. The bathroom was shabby and had long black hairs on the floor which were still there 3 days later. When the toilet rolls ran out we got a pile of tissues left for us to use. The towels were ragged at the ends. The breakfast was adequate but we didn’t see a member of staff at all this morning, and nothing was topped up. The dining room was shabby and had had a leak at sometime in the ceiling and the wallpaper was peeling off the walls. There was no one on the reception desk when we left so didn’t see a member of staff all morning. We won’t be going back I’m sure.
Tanya
Tanya,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 13 日
Too hot
Room was clean. But far to hot no air con we had a electric fan which just circulated warm air. Could hardly feel it.
Breakfast was adequate. Dining room staff ran off their feet kept running out of things and had to ask the staff x
wendy
wendy,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 6 日
Unmanned early departure
Chain hotel everything was good except checkout. I had an early start so was checking out at 5.30 there was no one on the front desk called the number told to leave the key on the front desk. I expect a hotel of this size to have someone there not someone sound like I have woken them up.
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 4 日
John
John,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 2 日
Maggie
Maggie,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 6 月 26 日
Derek
Derek,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 24 日
good
XINDONG
XINDONG,1 晚好友同遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 6 月 15 日
Cold shower, no items in room, dated and worn, not clean when mensioned to staff there was no followup.
Stephen
Stephen,4 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 30 日
Dated; dirty towel and bedsheets; stains of mould in the bathroom; a background noise heard at night (not coming from the outside but from the upstairs floor).