Before my arrival I called the hotel multiple times to confirm my check-in and they never answered the phone. When I arrive, I show my reservation and the simply said that they didn't have it and were fully booked.
I was in the middle of the night without accommodation, they didn't offer any help, options on accommodation, a call for a taxi or even a simple apology. I strongly recommend to avoid this place.
Gerardo
Gerardo,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年6月28日
Réservation annulée 2 jours avant le séjour d'une nuit. par mail de l' hotel pour manque de disponibilité : On a malgré tout été débité: Inadmissible !!!!!
et pour ce faire rembourser : une vrai galère ( toujours pas remboursé!!!!
FREDERIC
FREDERIC,1 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2023年6月12日
MARCO CARLO
MARCO CARLO,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年6月4日
Sandrine
Sandrine,3 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2023年6月3日
A EVITER
Chambre réservée sur Hotel.com et pas de chambre à notre arrivée sans explication. INADMISSIBLE!!!!HONTEUX!!!
Stephanie
Stephanie,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2023年5月23日
Sans commentaires, cher et pas terrible
Adrien
Adrien,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2023年5月20日
Hotel was in a great location, the room was spacious and the bed was comfy. The only downsides were that our shower had a significant leak and the staff didn’t have us down for breakfast on the last 2 days. However, all quickly resolved.
Honor
Honor,3 晚浪漫之旅
Expedia 真實旅客評語
6/10 不錯哦
2023年5月2日
I wouldn't recommend this property to anyone who's picky because it's quite old and not very clean and also lacks an elevator. When we had to take our staff and luggage to the second floor, we had to deal with very narrow and old stairs. However, the staff were really pleasant and accommodating, and the location is conveniently close to the metro and rer.
Zeinab
Zeinab,4 晚浪漫之旅
Expedia 真實旅客評語
10/10 好極了
2023年2月3日
I loved the staff and a cozy room. Would consider staying here again. Only thing i would say is if hotel can have a better set up for communication. I tried getting through the phone and was impossible. Other than that it was lovely but hope they can work on that for future guest when needed.