The room was clean and the beds were comfortable. But the hotel looks pretty run down
Leonor
Leonor,3 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 9 月 19 日
Great pool!
A great place to stay. Great pool.
Linda
Linda,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 9 月 17 日
Upon our arrival we were informed that our room was on the third floor even though we requested an accessible room. The rep at the counter did her best to provide us with an accessible room even though she was taking it from another customer who had requested one as well. We specifically informed her that the reason I chose the room that I chose was because it had two queen beds. The accessible room she ended up taking from another customer and giving to us had one bed in it and I find it hard to believe that that was actually an accessible room. The only thing I saw that made an accessible was that it had safety bars in the bathroom. We went back to the front desk and inform them that the room would not work for us and we would like the original room that we had selected. We will then told that they would give us a room on the second floor which would be a little more accessible for us. This room; however, was a less expensive room than the one we had initially chosen which was a sweet. We then ask for a refund for the difference of price. The manager then stepped in and told us that Expedia had quoted us the wrong price and they would not going to honor that price.