The drain of the sink was slow when I was there. I wondered why and eventually I removed several large chunks of hairs. Well, I did not respond to the hotel, though.
CHE-MING
CHE-MING,4 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 9 日
Bridget
Bridget,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 6 日
Nice hotel but lacking basic customer service
A clean, modern and comfortable hotel in a great location. The customer service was lacking, and the staff were not very friendly or welcoming. However, the actual hotel was nice and perfect for what we need to explore Philadelphia for a couple of day.
Jack
Jack,2 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 12 日
Abigail
Abigail,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 6 日
Not satisfied!
Advertise as having a car park, but it did not no drawers or dressers to put clothes or store clothes in. I need to check out a day early because of an emergency at home but they wouldn’t not allow me to check out early or if I checked out early, I could not receive the one day hotel fee back… Advertises having a car garage but no car garage. It was public parking across the street!
Damon
Damon,3 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 5 日
Aimee
Aimee,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 20 日
Stella
Stella,1 晚商務旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 6 月 17 日
Muito ruim. Hotel antigo, conservação deficiente e o pior: fiquei os dois dias sem internet recebendo como compensação apenas pedidos de desculpas de uma equipe muito pouco intessada com o bem estar dos hóspedes.
Mauro
Mauro,2 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 6 月 8 日
Bed was very comfortable!
kyle
kyle,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 15 日
Had a great stay, the staff were friendly, easy walking distance to Subway
Heather
Heather,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 14 日
Jillian
Jillian,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 11 日
Clean safe hotel very convenient location
Jessie
Jessie,1 晚家庭旅遊
Travelocity 真實旅客評語
8/10 非常好
2025 年 5 月 11 日
Robert
Robert,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 5 月 10 日
When I arrived at the hotel at 4 pm the doors were locked and I couldn’t get access. Within 10 minutes, the doors were opened. But that left me standing in a small vestibule for a while waiting. The room that I got was probably the smallest room I’ve ever stayed in. The whole room was the bed. It was uncomfortably small. I would not recommend this room.
When I got in for the night, I walked through a fight in the lobby and ran into an elevator. Got to my room and realized the deadbolt doesn’t work. I was way too afraid to go downstairs and say something and I’m not switching rooms with a kid. I felt unsafe all night. I spoke to staff on checkout about my experience and I was offered 5,000 points (on the account I had to get because when they free WiFi they only mean if you have an account with them.) the staff was very nice, but there wasn’t enough of them. I would pick a different hotel next time. I had thought I was getting a good space with this brand, but this was not a great experience.
gina
gina,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
The staff were super accommodating and nice.
mary
mary,1 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 10 日
Mark
Mark,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 5 月 9 日
Sally
Sally,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 5 月 9 日
Loved the Front desk staff named Renee!
Konstantinos
Konstantinos,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 5 日
Estrelita
Estrelita,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 5 月 4 日
Great value, excellent staff.
Sarah
Sarah,2 晚家庭旅遊
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 29 日
Maribel
Maribel,1 晚家庭旅遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 4 月 28 日
Came for a conference. The 4 Points is a 5 min walk from the convention center doors, but behind the convention center. Multiple homeless persons were on the sidewalk.