Nice environment and friendly staff. Good restaurant and bar.
真實旅客
1 晚旅行
10/10
Barry
1 晚旅行
10/10
真實旅客
1 晚旅行
2/10
Cleanliness was very poor. Dirty cups, dirty kettle with water in, water in irons, dirty toilet and vanity chair. There was something left under bed by a previous guest. Bed linen was torn and marked. The first room I was given was terrible and had lots of dead flies on the windowsill. The furniture looked like it needed to go in a skip. I was swapped to a different room but still lots of cleanliness issues. I asked if I cancelled can I get a refund but they said I would have to arrange with 3rd party provider (you) I was worried I would lose money so I very reluctantly stayed in a dirty room. Hairdryer didn’t work, some of the plug sockets didn’t work. Wardrobe door needed maintenance.
Kathryn
3 晚旅行
10/10
Kate
2 晚旅行
6/10
Sean
1 晚旅行
10/10
Really nice stay. Used the spa facilities for 2 hours. Very relaxing and clean.
Room was lovely - we upgraded to the loft rooms. Very spacious and had a separate bath and shower. Even a television in bathroom so could watch whilst having a bath.
Bed was very comfy.
Also went down to have dinner at the restaurant. Food was absolutely delicious. Had breakfast buffet in the morning which was nice as well. Overall a very relaxing stay and looking forward to staying again.
Cassie
1 晚旅行
10/10
Janine
2 晚旅行
10/10
Elizabeth
1 晚旅行
8/10
Stuart
1 晚旅行
8/10
Lindsay
2 晚旅行
10/10
Jessica
2 晚家庭旅遊
6/10
JAKE
1 晚好友同遊
10/10
Richard
1 晚旅行
8/10
Helen
1 晚好友同遊
2/10
Helen
1 晚旅行
10/10
Friendly and really helpful team, the hotel was spotlessly clean and really nice spacious rooms. The spa was great as was the bar area.
Haidee
1 晚家庭旅遊
10/10
Brilliant, came for a relaxing weekend, and it was just that, pool and sauna was amazing
Max
2 晚旅行
4/10
We have stayed at Formby Hall for the last 15 years and have always been happy and left positive feedback. Unfortunately, our last 2 night stay was dreadful. The room was incredibly dark, it was impossible to read a book, it was difficult to get dressed, put on make up etc. I made reception aware of the problem and asked for an extra light. We also asked for a couple of clean glasses as the ones in the room were filthy and obviously had not been changed from the previous guests.
On returning from our day out nothing had been done and our room was a mess. A piece of paper had also been pushed partly under the door asking my husband and I not to smoke in the room. We have NEVER EVER smoked, and i found this highly insulting. We could not wait to leave. This is a disgusting way to treat long standing regular customers.
Fiona
2 晚浪漫之旅
8/10
Bev
2 晚家庭旅遊
2/10
John
1 晚商務旅行
4/10
Booked a suite for my birthday and hoped for a great experience with the best room they had and was so let down! TV didnt work (bed view one), the light up “fireplace” didnt do anything at all, bed mattress kept sliding down bed making annoying sleep.
Hoped they’d redeem with the full day spa and afternoon tea - but stale dry sandwiches (expected some kind of effort for price). Have to say though the breakfast was pretty decent and the actual massages me and my girlfriend had very good - regret booking the room and should maybe have just got massage without all the bells and whistles because it wasn’t great. To consider driving home to sleep and go back next day for treatment after booking best room doesn’t set a good tome.