Easy check in, plenty of towels, the entire room was extremely clean, first floor roo. request was honored.
Sarah
Sarah,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 5 月 2 日
Niksa
Niksa,1 晚家庭旅遊
Hotels.com 真實旅客評語
4/10 一般般
2025 年 4 月 30 日
Dirty surfaces and false fire alarm
I checked in around 3:45 after 1/2hr wait for the front desk lady to appear then we went to the room it wasn’t clean I used clorex and cleaned the surfaces and at least they replaced corroded microwave and the broken chair. Then 4:30 I am done cleaning my son doing assignment due tonight and we had to leave the room due to fire alarm
真實旅客
1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 28 日
Employees are nice and attentive
Lilliam
Lilliam,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 4 月 27 日
My room was clean, its needs more lighting in the bathroom, needs more mirrors when your trying to get 👗
Peggy
Peggy,1 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 25 日
Spacious clean legit. It’s nice enough you’ll enjoy your stay just pick up some essentials before you go soap no good but overall not bad
college
college,3 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 21 日
Great place
I’ve stayed in several places around this area and this by far was the best, not even close. Very clean, comfortable and great customer service. Definitely recommended
Felix
Felix,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 4 月 20 日
Latoya
Latoya,1 晚旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 4 月 20 日
I booked a double bed for this location on Expedia but when I checked in there was none available. So I had no choice but to take the one bed with a pull out couch. Not only was the pullout couch uncomfortable but felt like I was laying on just metal. And the tv was going in and out the entire day. Melba at the front desk switched the tv out once but never showed back up when I called again about it going back out. By then I just wanted a refund and to switch to the Cherryhill location. Expedia had no problem refunding me but I was told Melba at front desk would have to approve it. Well she not only refused to accommodate me because of all the room issues, but flat out told me she couldn’t do anything to help me because then someone would have to be inconvenienced in cleaning my room again. What a joke. I will NEVER stay at this location, “ The Pacilli” building in Mt. Laurel. I was highly disappointed. Melba at from desk did NOTHING to try and help me. Terrible customer service. I got much better customer service at the “Comfort” building Extended stay in my past experience.
Janavia
Janavia,1 晚家庭旅遊
Expedia 真實旅客評語
4/10 一般般
2025 年 4 月 17 日
This place really needs refurbishing. The carpet in my suite was in a terrible state, with holes in some places, and all the furniture was very tired and scuffed. The property details say that there is a hairdryer provided and there is not - I asked at the front desk if I could have one, and they said they didn’t provide hairdryers any more. Staff were pleasant enough. The laundry facilities worked well. Breakfast didn’t appeal to me. I had to report a screaming row that went on in a nearby room. It just added to the feeling that this place was a bit rough. I slept ok though. I wouldn’t recommend this place and I won’t be booking with Extended Stay America again as I think that accommodation should be refurbished before it gets to such a state.
Melanie
Melanie,3 晚旅行
Expedia 真實旅客評語
8/10 非常好
2025 年 4 月 16 日
A little outdated, thin walls, but comfy, clean, and decently priced. I had a great night's sleep and felt safe parking my motorcycle overnight.
Trevor
Trevor,1 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 4 月 15 日
Cristian
Cristian,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 4 月 4 日
Shower tub drainage is slow. When taking a shower, you will be standing in a 2 inches of water when you are done showering. Hair dryer is room is not working and hotel doesn’t have extra to lend out.
Scott
Scott,1 晚家庭旅遊
Orbitz 真實旅客評語
8/10 非常好
2025 年 3 月 29 日
Jim
Jim,1 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 26 日
Would stay again
It was good. The bed was comfy. I love the full kitchen. The window curtains could be changed but they're not terrible. The sofa bed was a little hard , but my daughter slept on it. Staff was nice so no major complaints.
shauna
shauna,1 晚家庭旅遊
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 3 月 18 日
Keith
Keith,11 晚旅行
Expedia 真實旅客評語
10/10 好極了
2025 年 3 月 10 日
Kimberly
Kimberly,2 晚旅行
Expedia 真實旅客評語
2/10 不太好
2025 年 3 月 10 日
Horrible! Poor management! Very dirty and crooks
yvette
yvette,2 晚家庭旅遊
Hotels.com 真實旅客評語
2/10 不太好
2025 年 3 月 9 日
Staff is suspect and deceitful
This hotel is ran by bad management. I was charged multiple fees and the manager and staff is very deceptive! The room was worn down, the oven and stove didn’t work and it was very dirty! You get what you pay for! The location is why this property is still In business! This low frills hotel is a waste of money!
yvette
yvette,2 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 2 月 27 日
Na
Anaya
Anaya,2 晚旅行
Expedia 真實旅客評語
6/10 不錯哦
2025 年 2 月 22 日
It was a decent hotel for the price. Unfortunately my room was right across from the elevator so we constantly heard people walking by, talking, and the elevator ding. One of the mattresses in my room was broken and I had my babies sleeping in that one. When I say broken I mean it was complete slanted and at a downslope to the headboard. I tried using the blow dryer on my last day there and it was matted in dust, started popping at me and smoking so obviously I did not continue to use it. Flooring in the bathroom was off too, looked like water seeped under the flooring which caused moldy soggy and uneven sub-flooring in there.
On the bright side the staff was extremely friendly and attentive so I can’t complain there, room just kinda sucked for being a hotel. The hotel was close to a lot of things though such as restaurants and not too bad of a drive to Philly or NY. Parking was easy as well and it felt like a nice area for the most part. The outlets are close by as well as a nice mall.