The hoyel was lovely, efficient check in and room was ready earlier than stated. We used the swimming pool in the morning and the staff there were incredibly friendly and helpful.
真實旅客
1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 26 日
Clive
Clive,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Paul
Paul,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 22 日
Good,
Brian
Brian,1 晚商務旅行
Hotels.com 真實旅客評語
2/10 不太好
2025 年 8 月 20 日
Benjamin
Benjamin,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 16 日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 15 日
easy check in, both rooms were clean and tidy
easy check in, both rooms were clean and tidy, exactly what we would expect. early morning swim which was very nice and relaxing, excellent breakfast with lots of hot and cold choices, very enjoyable nights stay, we will return!
Chris
Chris,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
GREAT STAY
The front desk girl was so helpful the check in was Awesome the room very clean
Richard
Richard,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 5 日
Emi
Emi,1 晚家庭旅遊
Hotels.com 真實旅客評語
10/10 好極了
2025 年 8 月 4 日
Friendly location
The breakfast was buffet help yourself. It was a good selection of cooked and continental. The broom was a great size and the bed was really comfortable. The Pool and leisure facilities were very good.
Graham
Graham,1 晚旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 4 日
Stuart
Stuart,4 晚商務旅行
Hotels.com 真實旅客評語
8/10 非常好
2025 年 8 月 3 日
Anna
Anna,3 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 3 日
Late check out is a waste of time
Paid for late check out was woken up no less than four times by housekeeping even with a do not disturb sign on the doors. Shame to see the restaurant not open on a Sunday lunchtime either.
James
James,1 晚商務旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 8 月 2 日
Nick
Nick,1 晚旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 24 日
Steve
Steve,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Chloe
Chloe,1 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 21 日
Understaffed at bar
Service in the bar yesterday early evening was very poor, not the staff fault just understaffed, at one time there was a queue of over 20 waiting
So busy I couldn't order food. No room service either, you had to order at the bar!! Very disappointed
Jan
Jan,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 17 日
Neil
Neil,1 晚商務旅行
Hotels.com 真實旅客評語
10/10 好極了
2025 年 7 月 16 日
Norton hotel
Lovely hotel, beautiful pool
Food ok but had a long wait to be served then had to send back initially as it arrived cold
Linda
Linda,2 晚旅行
Hotels.com 真實旅客評語
6/10 不錯哦
2025 年 7 月 14 日
Richard
Richard,1 晚旅行
Hotels.com 真實旅客評語
4/10 一般般
2025 年 7 月 13 日
Expensive for such low quality
My bathroom was dirty, shower door was a nightmare to open, shower head clasp didn’t work meaning trying to shower and rinse my hair was an issue. No air con and was not advised in this prior to check in. Pool area dirty and pool is packed with kids until 6pm so not ideal. It’s just an unpleasant environment generally not a relaxing spa!
In the bar I Waited 45 mins for a sandwich and they were not busy!
In the evening the Restaurant was so hot it was impossible to say too long so we ate just a main meal.
At 10pm I went to reception to discuss my room’s issues. When I spoke to a male member of staff about my bathroom he was rude, unhelpful and defensive. The staff generally need training in customer service most of which was pretty appalling. It’s such a shame as it has the potential to be a nice hotel but clearly they need to tighten their cleaning procedures and room checks the stay was sub par. I stay in a lot of hotels and for £176 this was overpriced and not what I was expecting. To be spoken to like I was piece of dirt is unacceptable and frankly being nice costs nothing! I was not asking for refund merely informing of the problem so the next guest didn’t experience what I did.
Debbie
Debbie,1 晚好友同遊
Hotels.com 真實旅客評語
8/10 非常好
2025 年 7 月 13 日
Overall a good hotel, it was smart and clean with great grounds and facilities .
The only slight disappointment was the prices and quality of the food! A chicken Caesar salad at £20.50 you would have expected a little more than a small amount of salad with a fairly tasteless dressing, around 5 small croutons and a dry, barely warm piece of charred chicken breast.
The breakfast was also a bit of a shambles as not one of the staff really looked after the hot buffet. The buffet ran out as soon as it hit the hot plate, so you then had to find a member of the service team to see if they could get some more food out .
The hotel in our eyes could be much better if there was just an eye for detail in the service and food quality as it was a wonderful experience other than this.